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Stakeholder Management Virtual (Recorded)

  • Training

  • 1 Day
  • March 13, 2024 09:00 GMT+1
  • Acudemy
  • ID: 5926069

Influencing and persuading all of the internal and external stakeholders – vendors, outsourcing providers, customers, and colleagues – in any process are essential elements of managing continuous improvement. Securing the buy-in of individuals where you don’t have direct authority can support a drive for operational excellence.

This 1-day course delivers great tools and techniques to help you to achieve the best outcomes whilst building and managing excellent business relationships.

Awarded By

  • Certificate of Completion Attendance
  • Continuous Personal Development (CPD)

Everyone who completes the course gets:

  • A certificate (Accredited certificate and on success of your assessments where applicable)
  • A manual as your resources tool

What are the Course Requirements?

There are no prerequisites or entry requirements.

What will be the Career Path?

  • Executives and managers
  • Junior managers and supervisors
  • Professional managers and staff
  • Anyone who needs to understand Stakeholders

What is provided with the Course?

  • Course Material
  • Recording of Training
  • Aftercare Course Support

Course Content

Stakeholder mapping
  • Analysis models and tools
  • Who to influence?
  • Creating your own stakeholder mapping model
What makes them tick?
  • Considerations from Stakeholder Mapping
  • Use of position, knowledge or personal power
Personality preferences
  • Identify your own preferences
  • How are different types influenced?
  • How to influence others
Influencing strategies
  • Road map to successful influencing
  • Different types of influencing strategies
  • Push and pull type behaviours
  • Tools, skills and behaviours of effective influencing
Effective communication
  • Communication preferences
  • Managing conversations with stakeholders
  • Selecting communication methodologies to get your messages across

Who Should Attend

Managing stakeholder expectations is a crucial part of project management, as effectively managing the needs of all interested parties is vital.

This project management course is for individuals who manage large or complex projects and have to manage stakeholder expectations at the same time. It will teach you how to manage stakeholders in a clear, effective manner.