Online Charging System (OCS) Global Market Report 2024

The online charging system (ocs) market size has grown rapidly in recent years. It will grow from $7.21 billion in 2023 to $8.03 billion in 2024 at a compound annual growth rate (CAGR) of 11.4%. The growth observed in the historical period can be attributed to the adoption of value-added services, an increased demand for multimedia services, the provision of global roaming services, the introduction of convergent billing, and the expansion of mobile broadband services.

The online charging system (ocs) market size is expected to see rapid growth in the next few years. It will grow to $12.41 billion in 2028 at a compound annual growth rate (CAGR) of 11.5%. The anticipated growth in the forecast period can be attributed to adaptation to regulatory changes, the increasing demand for predictive analytics, the integration of an API-driven ecosystem, enhanced security measures, and the rise in data-driven service offerings. Major trends expected in the forecast period include API-based integration and open architectures, real-time billing and charging capabilities, the convergence of services and networks, subscription-based monetization models, and the rollout and monetization of 5G networks.

The projected surge in digital banking adoption is poised to drive the growth of the online charging systems (OCS) market. Digital banking, the automation of conventional banking services via electronic or online platforms, is becoming increasingly prevalent. Online charging systems play a pivotal role in facilitating real-time payments and transactions within digital banking, ensuring a seamless and secure user experience. As of 2022, an estimated 93% of Brits engaged in online banking, with an additional 10% expressing intentions to acquire a digital-only bank account in 2023. This momentum is expected to continue, with predictions indicating that, by 2028, digital-only bank account holders will reach 22.6 million, constituting 43% of the population. Consequently, the expanding adoption of digital banking is a driving force behind the growth of the online charging systems (OCS) market.

The escalating number of mobile subscribers is another factor set to propel the online charging systems (OCS) market forward. With mobile devices witnessing a surge in adoption, online charging systems contribute to enhancing user experiences by enabling real-time account management and instant service activation. This responsiveness fosters a seamless mobile service environment, attracting more users and ultimately leading to a growth in mobile subscriber numbers. In the UK, mobile connections reached 71.8 million in 2022, reflecting a 3.8% increase from the previous year. As the population is expected to grow to 68.3 million by 2025, with an estimated 95% owning smartphones, the increasing number of mobile subscribers becomes a significant driver for the online charging systems (OCS) market.

The growth of the online charging systems (OCS) market faces a hindrance due to the heightened incidence of fraud and finance-related cybercrimes. Fraudsters may exploit online charging systems to tamper with call data records (CDRs) and engage in identity theft or SIM card cloning, resulting in substantial financial losses for telecom operators. The repercussions of such fraudulent activities can erode customer trust and tarnish the reputation of the operators. In the UK, authorized fraud losses reached £485.2 million ($616 million) in 2022, representing a 6% increase from the previous year, with 207,372 total cases. The increasing incidence of fraud and cybercrimes poses a significant restraint on the growth of the online charging systems (OCS) market.

Major players in the online charging system (OCS) market are leveraging innovative technologies. One such advancement is the introduction of a 5G Digital Convergent Charging Platform (DCCP), a software platform enabling Communication Service Providers (CSPs) to flexibly and efficiently charge for 5G services. Tecnotree Corporation launched the 5G-enabled Digital Online Charging System (DOCS) solution in June 2022, designed for communication and digital service providers. This cloud-native microservices-based platform offers network slice-based charging, policy and quality of service (QoS) administration, and real-time suggestion capabilities using artificial intelligence and machine learning (AI/ML).

In June 2023, Renesas Electronics Corporation, a Japan-based semiconductor manufacturing company, successfully acquired Panthronics AG. This acquisition positions Renesas to strengthen its presence in the NFC market. Panthronics AG, an Austria-based fabless semiconductor company, specializes in providing smart chipsets designed for near-field communication (NFC) technology. The strategic acquisition is aligned with Renesas' commitment to innovation and market leadership in the evolving technological landscape.

Major companies operating in the online charging system (ocs) market report are Huawei Technologies Co. Ltd., Oracle Corporation, SAP SE, Telefonaktiebolaget LM Ericsson, Salesforce Inc., Nokia Corporation, Capgemini SE, Alcatel-Lucent S.A. , ZTE Corporation, Intuit Inc. , Tech Mahindra, Sinch AB, Netcracker Technology Corp., Amdocs, Comarch, CSG Systems International Inc., Nexign, Comviva, BILL Holdings Inc, Optiva Inc., FreshBooks, Subex Limited, Stampli Inc., Cerillion, Alepo Technologies Inc., Lifecycle Software Ltd.

North America was the largest region in the online charging system (OCS) market in 2023. The regions covered in the online charging system (ocs) market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa The countries covered in the online charging system (ocs) market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The online charging system market consists of revenues earned by entities by providing services such as charging data generation, event-based charging function (EBCF), and subscriber account management. The market value includes the value of related goods sold by the service provider or included within the service offering. The online charging system market also includes sales of Ericsson charging system, openet charging system, and ZSmart iCS (intelligent charging system) which are used in providing online charging services. Values in this market are ‘factory gate’ values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.

The main components of the Online Charging System (OCS) are services and software. Services encompass a broad range of activities, actions, or tasks performed by individuals and organizations. The deployment modes include both cloud and on-premise options, and the system can be applied to various network types, such as mobile networks and fixed networks. Online Charging Systems are utilized by organizations of different sizes, including large enterprises and small and medium-sized enterprises, across various verticals such as telecom and communication, banking, financial services, and insurance (BFSI), media and entertainment, healthcare, and others.

The online charging system (OCS) market research report is one of a series of new reports that provides online charging system (OCS) market statistics, including online charging system (OCS) industry global market size, regional shares, competitors with online charging system (OCS) market share, detailed online charging system (OCS) market segments, market trends and opportunities, and any further data you may need to thrive in the online charging system (OCS) industry. This online charging system (OCS) market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.


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