Artificial Intelligence for IT Operations Platform Global Market Report 2024

The artificial intelligence for IT operations platform market size has grown exponentially in recent years. It will grow from $12.02 billion in 2023 to $14.81 billion in 2024 at a compound annual growth rate (CAGR) of 23.2%. The growth observed in the historical period can be attributed to several factors, including the increasing complexity of IT infrastructure, the growth in data volumes, the demand for real-time insights, and the need for cost efficiency in managing IT operations.

The artificial intelligence for IT operations platform market size is expected to see exponential growth in the next few years. It will grow to $33.17 billion in 2028 at a compound annual growth rate (CAGR) of 22.3%. The anticipated growth in the forecast period can be attributed to several factors, including the adoption of machine learning algorithms, integration with DevOps practices, an emphasis on predictive analytics, the rise of autonomous IT operations, and the expansion of edge computing. Major trends expected in the forecast period encompass hybrid and multi-cloud management, a heightened focus on AIOps for cybersecurity, the integration of AI with IT service management (ITSM), a shift towards event correlation and root cause analysis, and the emergence of explainable AI for transparency and compliance.

The rapid uptake of cloud-based infrastructure within the IT sector is poised to fuel the expansion of the artificial intelligence for IT operations platform market in the foreseeable future. Cloud-based infrastructure encompasses computing resources such as servers and storage, delivered and managed over the internet through cloud services. These platforms bolster artificial intelligence for IT operations (AIOps) by furnishing scalable infrastructure, facilitating seamless data storage, and enabling real-time analytics to optimize and automate IT operations. For example, data from the European Commission indicated a 4.2% increase in cloud-based solution adoption within the European Union in 2023, with significant rises observed across various sectors and enterprise sizes. Notably, 45.2% of enterprises purchased cloud computing services, showcasing substantial increases in the information and communication sector (79%) and large enterprises (77.6%) compared to 2021. Consequently, the swift adoption of cloud-based infrastructure in the IT sector acts as a catalyst propelling the growth of the artificial intelligence for IT operations platform market.

Key players in the artificial intelligence for IT operations platform market are intensifying their focus on introducing innovative artificial intelligence platforms such as EY.AI to gain competitive advantages. AI platforms represent integrated software solutions leveraging advanced processing capabilities, data analytics, and machine learning algorithms to facilitate the development, deployment, and management of AI applications and services. For instance, Ernst & Young launched EY.ai in September 2023, an AI platform for IT operations aimed at harnessing AI's power to support organizations in transforming their IT operations. EY.ai aims to synergize human capabilities with artificial intelligence to assist EY clients in confidently and responsibly adopting AI to drive business transformation. Leveraging cutting-edge EY technology platforms and AI capabilities, alongside a robust AI ecosystem, EY.ai leverages extensive experience in strategy, transactions, transformation, risk, assurance, and tax to deliver comprehensive AI solutions.

In June 2023, Accenture PLC, a prominent information technology company headquartered in Ireland, completed the acquisition of Flutura for an undisclosed sum. This strategic move is poised to enhance Accenture's industrial AI services, particularly benefiting clients operating in the energy, chemicals, metals, mining, and pharmaceutical sectors. Flutura, an India-based AI solutions company specializing in the Industrial Internet of Things (IIoT), brings valuable expertise and technology to Accenture's portfolio, aligning seamlessly with Accenture's commitment to delivering innovative solutions and driving digital transformation across various industries.

Major companies operating in the artificial intelligence for it operations platform market report are Amazon.com Inc., Apple Inc., Google (Alphabet Inc.), Microsoft Corporation, IBM Corporation, Broadcom Inc., VMware Inc., HCL Technologies Limited, ServiceNow Inc., Splunk Inc., BMC Software Inc., Micro Focus International plc, SS&C Blue Prism, Dynatrace Inc., Sumo Logic Inc., C3.ai Inc., DataRobot Inc., AppDynamics, Lily AI, Resolve Systems LLC, Big Panda Inc, FixStream Network Inc., ProphetStor Data Services Inc., OpenAI LP, Clarifai Inc., Sherpa.ai, Moogsoft Inc., H2O.ai, Nauto Inc.

North America was the largest region in the artificial intelligence for IT operations platform market in 2023. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the artificial intelligence for it operations platform market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. The countries covered in the artificial intelligence for it operations platform market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

Artificial Intelligence for IT Operations (AIOps) platforms leverage AI and machine learning to enhance and automate various aspects of IT operations, aiming to improve efficiency and overall performance. These platforms provide visibility, identify potential service issues, optimize spending, and automate and optimize various IT operations processes.

The primary types of AIOps platforms include software and services. Software encompasses a set of instructions, data, or programs designed to operate computers and execute specific tasks. It incorporates various technologies such as natural language processing (NLP), computer vision, machine learning (ML), and context-aware computing. AIOps software can be deployed in different modes, including cloud and on-premises, and finds applications in various organizations, including small and medium enterprises (SMEs) and large enterprises. These platforms are utilized for a range of applications, including IT infrastructure management, application performance monitoring (APM), real-time analytics, and network security.

The artificial intelligence for IT operations platform market research report is one of a series of new reports that provides artificial intelligence for IT operations platform market statistics, including artificial intelligence for IT operations platform industry global market size, regional shares, competitors with a artificial intelligence for IT operations platform market share, detailed artificial intelligence for IT operations platform market segments, market trends and opportunities, and any further data you may need to thrive in the artificial intelligence for IT operations platform industry. This artificial intelligence for IT operations platform market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The artificial intelligence for IT operations platform market includes revenues earned by entities by providing services such as proactive monitoring, anomaly detection, automated incident resolution, and predictive analytics. The market value includes the value of related goods sold by the service provider or included within the service offering. The artificial intelligence for IT operations platform market also includes sales of central processing units (CPUs), graphics processing units (GPUs), and field-programmable gate arrays (FPGAs). Values in this market are ‘factory gate’ values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.


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