The it managed services market size has grown strongly in recent years. It will grow from $304.45 billion in 2025 to $332.78 billion in 2026 at a compound annual growth rate (CAGR) of 9.3%. The growth in the historic period can be attributed to growth in enterprise it spending, adoption of cloud computing, shortage of skilled it personnel, rising complexity of it infrastructure, need for cost optimization in it operations.
The it managed services market size is expected to see strong growth in the next few years. It will grow to $475.9 billion in 2030 at a compound annual growth rate (CAGR) of 9.4%. The growth in the forecast period can be attributed to increasing adoption of hybrid cloud models, growth in smes outsourcing it services, rising demand for cybersecurity managed services, integration of AI and automation in managed services, expansion of digital transformation initiatives. Major trends in the forecast period include cloud infrastructure management, network monitoring and optimization, security management services, it support and helpdesk services, managed backup and disaster recovery.
The rising cybersecurity concerns are expected to drive the growth of the IT managed services market in the coming years. Cybersecurity involves protecting computer systems, networks, software, and data from digital attacks, unauthorized access, damage, or theft. As reliance on digital technologies and interconnected systems grows, the importance of cybersecurity intensifies to guard against evolving cyber threats. IT managed services support cybersecurity by offering continuous monitoring, threat detection, and rapid response, ensuring proactive defense against emerging risks. For example, in March 2025, the Department for Science, Innovation and Technology, a UK government department responsible for national policy on science, technology, and digital security, reported that the share of low-income charities considering cybersecurity a high priority rose to 64% in 2025, up from 53% in 2023. Therefore, growing cybersecurity concerns are fueling the expansion of the IT managed services market.
Leading companies in the IT managed services market are intensifying their focus on developing advanced solutions, particularly the integration of artificial intelligence (AI) and automation, to gain a competitive advantage. AI and automation integration involves combining AI technologies and automated processes to enhance efficiency and decision-making in various systems or workflows. The incorporation of AI and automation in IT-managed services contributes to improved efficiency and empowers organizations for better performance and reliability in infrastructure management. For instance, Pia Trading Co., a US-based AI-led automation company, introduced Pia aiDesk in January 2023. This genuine automation platform seamlessly integrates with existing IT service management (ITSM) tools, streamlining processes, releasing resources, and enhancing operational efficiencies, specifically for managed service providers (MSPs). Pia aiDesk utilizes various technologies, including artificial intelligence, machine learning, natural language processing, robotic process automation, and the Pia chatbot, to enhance service delivery for MSPs.
In January 2024, Accenture plc, an Ireland-based provider of digital, cloud, data, artificial intelligence (AI), and managed services, acquired Navisite Inc. for an undisclosed amount. Through this acquisition, Accenture gains access to Navisite’s team of cloud engineers, multi-cloud delivery expertise, and enterprise-application management capabilities, strengthening its IT managed services portfolio while enhancing global delivery scale and operational efficiency. Navisite Inc., a U.S.-based provider of managed cloud and infrastructure services, is recognized for its strong engineering talent and extensive expertise across major cloud platforms.
Major companies operating in the it managed services market are AT&T Inc; Dell Technologies Inc.; Lenovo Group Limited; Accenture PLC; International Business Machines Corporation; Cisco Systems Inc.; Hewlett Packard Enterprise Development; Fujitsu Limited; Telefonaktiebolaget LM Ericsson; Cognizant Technology Solutions Corporation; Infosys Limited; Lumen Technologies Inc.; DXC Technology; Rackspace Technology Global Inc.; SAS Institute Inc; Presidio Holdings Inc.; Wipro Limited; BMC Software Inc; Unisys Corporation; CA Technologies; Alcatel-Lucent Enterprise SAS; Sapiens International Corporation N.V.; Avaya Inc; Jade Global Inc; Marco Technologies LLC.
North America was the largest region in the IT managed services market in 2025. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the it managed services market report are Asia-Pacific, South East Asia, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. The countries covered in the it managed services market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Taiwan, Russia, South Korea, UK, USA, Canada, Italy, Spain.
Tariffs have influenced the IT Managed Services Market by increasing costs for hardware, software, and networking components required for service delivery. Cloud infrastructure management and security management segments are particularly affected in regions such as Asia-Pacific and North America where major vendors and data centers are located. While these tariffs have created short-term cost pressures, they are also encouraging local sourcing of components, investments in regional service hubs, and innovation in cost-efficient managed services delivery. Overall, service providers are adopting strategies to maintain competitive pricing and service quality.
The it managed services market research report is one of a series of new reports that provides it managed services market statistics, including it managed services industry global market size, regional shares, competitors with a it managed services market share, detailed it managed services market segments, market trends and opportunities, and any further data you may need to thrive in the it managed services industry. This it managed services market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.
IT (information technology) managed services involve third-party assistance and management that oversees and maintains an organization's IT infrastructure, systems, and operations. The primary purpose of these services is to offload IT responsibilities from in-house IT teams, enabling businesses to concentrate on their core objectives while benefiting from the expertise and resources provided by external IT specialists.
The primary types of IT managed services are cloud-based and on-premise. Cloud-based services involve the delivery of computing services, including storage, processing power, and applications, over the internet. These services are utilized by enterprises of various sizes, including medium- and small-sized enterprises as well as large enterprises. They find applications across various sectors, such as banking, financial services, and insurance (BFSI), retail, logistics, healthcare and life sciences, government, information technology (IT), telecommunications, and others.
The IT managed services market includes revenues earned by entities by providing services, such as network management, infrastructure management, IT consulting, help desk and technical support, and security services. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.
The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD unless otherwise specified).
The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.
This product will be delivered within 1-3 business days.
The it managed services market size is expected to see strong growth in the next few years. It will grow to $475.9 billion in 2030 at a compound annual growth rate (CAGR) of 9.4%. The growth in the forecast period can be attributed to increasing adoption of hybrid cloud models, growth in smes outsourcing it services, rising demand for cybersecurity managed services, integration of AI and automation in managed services, expansion of digital transformation initiatives. Major trends in the forecast period include cloud infrastructure management, network monitoring and optimization, security management services, it support and helpdesk services, managed backup and disaster recovery.
The rising cybersecurity concerns are expected to drive the growth of the IT managed services market in the coming years. Cybersecurity involves protecting computer systems, networks, software, and data from digital attacks, unauthorized access, damage, or theft. As reliance on digital technologies and interconnected systems grows, the importance of cybersecurity intensifies to guard against evolving cyber threats. IT managed services support cybersecurity by offering continuous monitoring, threat detection, and rapid response, ensuring proactive defense against emerging risks. For example, in March 2025, the Department for Science, Innovation and Technology, a UK government department responsible for national policy on science, technology, and digital security, reported that the share of low-income charities considering cybersecurity a high priority rose to 64% in 2025, up from 53% in 2023. Therefore, growing cybersecurity concerns are fueling the expansion of the IT managed services market.
Leading companies in the IT managed services market are intensifying their focus on developing advanced solutions, particularly the integration of artificial intelligence (AI) and automation, to gain a competitive advantage. AI and automation integration involves combining AI technologies and automated processes to enhance efficiency and decision-making in various systems or workflows. The incorporation of AI and automation in IT-managed services contributes to improved efficiency and empowers organizations for better performance and reliability in infrastructure management. For instance, Pia Trading Co., a US-based AI-led automation company, introduced Pia aiDesk in January 2023. This genuine automation platform seamlessly integrates with existing IT service management (ITSM) tools, streamlining processes, releasing resources, and enhancing operational efficiencies, specifically for managed service providers (MSPs). Pia aiDesk utilizes various technologies, including artificial intelligence, machine learning, natural language processing, robotic process automation, and the Pia chatbot, to enhance service delivery for MSPs.
In January 2024, Accenture plc, an Ireland-based provider of digital, cloud, data, artificial intelligence (AI), and managed services, acquired Navisite Inc. for an undisclosed amount. Through this acquisition, Accenture gains access to Navisite’s team of cloud engineers, multi-cloud delivery expertise, and enterprise-application management capabilities, strengthening its IT managed services portfolio while enhancing global delivery scale and operational efficiency. Navisite Inc., a U.S.-based provider of managed cloud and infrastructure services, is recognized for its strong engineering talent and extensive expertise across major cloud platforms.
Major companies operating in the it managed services market are AT&T Inc; Dell Technologies Inc.; Lenovo Group Limited; Accenture PLC; International Business Machines Corporation; Cisco Systems Inc.; Hewlett Packard Enterprise Development; Fujitsu Limited; Telefonaktiebolaget LM Ericsson; Cognizant Technology Solutions Corporation; Infosys Limited; Lumen Technologies Inc.; DXC Technology; Rackspace Technology Global Inc.; SAS Institute Inc; Presidio Holdings Inc.; Wipro Limited; BMC Software Inc; Unisys Corporation; CA Technologies; Alcatel-Lucent Enterprise SAS; Sapiens International Corporation N.V.; Avaya Inc; Jade Global Inc; Marco Technologies LLC.
North America was the largest region in the IT managed services market in 2025. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the it managed services market report are Asia-Pacific, South East Asia, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. The countries covered in the it managed services market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Taiwan, Russia, South Korea, UK, USA, Canada, Italy, Spain.
Tariffs have influenced the IT Managed Services Market by increasing costs for hardware, software, and networking components required for service delivery. Cloud infrastructure management and security management segments are particularly affected in regions such as Asia-Pacific and North America where major vendors and data centers are located. While these tariffs have created short-term cost pressures, they are also encouraging local sourcing of components, investments in regional service hubs, and innovation in cost-efficient managed services delivery. Overall, service providers are adopting strategies to maintain competitive pricing and service quality.
The it managed services market research report is one of a series of new reports that provides it managed services market statistics, including it managed services industry global market size, regional shares, competitors with a it managed services market share, detailed it managed services market segments, market trends and opportunities, and any further data you may need to thrive in the it managed services industry. This it managed services market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.
IT (information technology) managed services involve third-party assistance and management that oversees and maintains an organization's IT infrastructure, systems, and operations. The primary purpose of these services is to offload IT responsibilities from in-house IT teams, enabling businesses to concentrate on their core objectives while benefiting from the expertise and resources provided by external IT specialists.
The primary types of IT managed services are cloud-based and on-premise. Cloud-based services involve the delivery of computing services, including storage, processing power, and applications, over the internet. These services are utilized by enterprises of various sizes, including medium- and small-sized enterprises as well as large enterprises. They find applications across various sectors, such as banking, financial services, and insurance (BFSI), retail, logistics, healthcare and life sciences, government, information technology (IT), telecommunications, and others.
The IT managed services market includes revenues earned by entities by providing services, such as network management, infrastructure management, IT consulting, help desk and technical support, and security services. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.
The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD unless otherwise specified).
The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.
This product will be delivered within 1-3 business days.
Table of Contents
1. Executive Summary
2. IT Managed Services Market Characteristics
3. IT Managed Services Market Supply Chain Analysis
4. Global IT Managed Services Market Trends and Strategies
5. IT Managed Services Market Analysis of End Use Industries
7. Global IT Managed Services Strategic Analysis Framework, Current Market Size, Market Comparisons and Growth Rate Analysis
8. Global IT Managed Services Total Addressable Market (TAM) Analysis for the Market
9. IT Managed Services Market Segmentation
10. IT Managed Services Market, Industry Metrics by Country
11. IT Managed Services Market Regional and Country Analysis
12. Asia-Pacific IT Managed Services Market
13. China IT Managed Services Market
14. India IT Managed Services Market
15. Japan IT Managed Services Market
16. Australia IT Managed Services Market
17. Indonesia IT Managed Services Market
18. South Korea IT Managed Services Market
19. Taiwan IT Managed Services Market
20. South East Asia IT Managed Services Market
21. Western Europe IT Managed Services Market
22. UK IT Managed Services Market
23. Germany IT Managed Services Market
24. France IT Managed Services Market
25. Italy IT Managed Services Market
26. Spain IT Managed Services Market
27. Eastern Europe IT Managed Services Market
28. Russia IT Managed Services Market
29. North America IT Managed Services Market
30. USA IT Managed Services Market
31. Canada IT Managed Services Market
32. South America IT Managed Services Market
33. Brazil IT Managed Services Market
34. Middle East IT Managed Services Market
35. Africa IT Managed Services Market
37. IT Managed Services Market Competitive Landscape and Company Profiles
38. IT Managed Services Market Other Major and Innovative Companies
41. IT Managed Services Market High Potential Countries, Segments and Strategies
42. Appendix
Executive Summary
IT Managed Services Market Global Report 2026 provides strategists, marketers and senior management with the critical information they need to assess the market.This report focuses it managed services market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.
Reasons to Purchase:
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- Identify growth segments for investment.
- Outperform competitors using forecast data and the drivers and trends shaping the market.
- Understand customers based on end user analysis.
- Benchmark performance against key competitors based on market share, innovation, and brand strength.
- Evaluate the total addressable market (TAM) and market attractiveness scoring to measure market potential.
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- All data from the report will also be delivered in an excel dashboard format.
Description
Where is the largest and fastest growing market for it managed services? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward, including technological disruption, regulatory shifts, and changing consumer preferences? The it managed services market global report answers all these questions and many more.The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, total addressable market (TAM), market attractiveness score (MAS), competitive landscape, market shares, company scoring matrix, trends and strategies for this market. It traces the market’s historic and forecast market growth by geography.
- The market characteristics section of the report defines and explains the market. This section also examines key products and services offered in the market, evaluates brand-level differentiation, compares product features, and highlights major innovation and product development trends.
- The supply chain analysis section provides an overview of the entire value chain, including key raw materials, resources, and supplier analysis. It also provides a list competitor at each level of the supply chain.
- The updated trends and strategies section analyses the shape of the market as it evolves and highlights emerging technology trends such as digital transformation, automation, sustainability initiatives, and AI-driven innovation. It suggests how companies can leverage these advancements to strengthen their market position and achieve competitive differentiation.
- The regulatory and investment landscape section provides an overview of the key regulatory frameworks, regularity bodies, associations, and government policies influencing the market. It also examines major investment flows, incentives, and funding trends shaping industry growth and innovation.
- The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
- The forecasts are made after considering the major factors currently impacting the market. These include the technological advancements such as AI and automation, Russia-Ukraine war, trade tariffs (government-imposed import/export duties), elevated inflation and interest rates.
- The total addressable market (TAM) analysis section defines and estimates the market potential compares it with the current market size, and provides strategic insights and growth opportunities based on this evaluation.
- The market attractiveness scoring section evaluates the market based on a quantitative scoring framework that considers growth potential, competitive dynamics, strategic fit, and risk profile. It also provides interpretive insights and strategic implications for decision-makers.
- Market segmentations break down the market into sub markets.
- The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth.
- Expanded geographical coverage includes Taiwan and Southeast Asia, reflecting recent supply chain realignments and manufacturing shifts in the region. This section analyzes how these markets are becoming increasingly important hubs in the global value chain.
- The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
- The company scoring matrix section evaluates and ranks leading companies based on a multi-parameter framework that includes market share or revenues, product innovation, and brand recognition.
Report Scope
Markets Covered:
1) By Type: Cloud-Based; On-Premise2) By Enterprise Size: Medium And Small-Sized Enterprises; Large Enterprises
3) By Application: Banking, Financial Services, And Insurance; Retail; Logistics; Healthcare And Lifesciences; Government; Information Technology (IT) And Telecommunication; Other Applications
Subsegments:
1) By Cloud-Based: Public Cloud; Private Cloud; Hybrid Cloud2) By On-Premise: On-Premise IT Infrastructure Management; On-Premise Network Management; On-Premise Security Management
Companies Mentioned: AT&T Inc; Dell Technologies Inc.; Lenovo Group Limited; Accenture PLC; International Business Machines Corporation; Cisco Systems Inc.; Hewlett Packard Enterprise Development; Fujitsu Limited; Telefonaktiebolaget LM Ericsson; Cognizant Technology Solutions Corporation; Infosys Limited; Lumen Technologies Inc.; DXC Technology; Rackspace Technology Global Inc.; SAS Institute Inc; Presidio Holdings Inc.; Wipro Limited; BMC Software Inc; Unisys Corporation; CA Technologies; Alcatel-Lucent Enterprise SAS; Sapiens International Corporation N.V.; Avaya Inc; Jade Global Inc; Marco Technologies LLC
Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Taiwan; Russia; South Korea; UK; USA; Canada; Italy; Spain
Regions: Asia-Pacific; South East Asia; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
Time Series: Five years historic and ten years forecast.
Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita.
Data Segmentation: Country and regional historic and forecast data, market share of competitors, market segments.
Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
Delivery Format: Word, PDF or Interactive Report + Excel Dashboard
Added Benefits:
- Bi-Annual Data Update
- Customisation
- Expert Consultant Support
Companies Mentioned
The companies featured in this IT Managed Services market report include:- AT&T Inc
- Dell Technologies Inc.
- Lenovo Group Limited
- Accenture PLC
- International Business Machines Corporation
- Cisco Systems Inc.
- Hewlett Packard Enterprise Development
- Fujitsu Limited
- Telefonaktiebolaget LM Ericsson
- Cognizant Technology Solutions Corporation
- Infosys Limited
- Lumen Technologies Inc.
- DXC Technology
- Rackspace Technology Global Inc.
- SAS Institute Inc
- Presidio Holdings Inc.
- Wipro Limited
- BMC Software Inc
- Unisys Corporation
- CA Technologies
- Alcatel-Lucent Enterprise SAS
- Sapiens International Corporation N.V.
- Avaya Inc
- Jade Global Inc
- Marco Technologies LLC
Table Information
| Report Attribute | Details |
|---|---|
| No. of Pages | 250 |
| Published | February 2026 |
| Forecast Period | 2026 - 2030 |
| Estimated Market Value ( USD | $ 332.78 Billion |
| Forecasted Market Value ( USD | $ 475.9 Billion |
| Compound Annual Growth Rate | 9.4% |
| Regions Covered | Global |
| No. of Companies Mentioned | 26 |
