Click and collect is a smart solution for both busy shoppers and profit-seeking retailers. It solves many of the problems that have prevented online shopping for groceries from taking off, such as costly deliveries and the small range of available products. E-commerce has made shopping convenient, and smarter services and techniques are constantly improving the customer experience.
Click & Collect is therefore often a better option for both retailers and customers. With Click & Collect, customers order online and pick up their purchases in lockers, placed at convenient locations such as shops, supermarkets, post offices and public transportation stations. Already, many customers across Europe use click-and-collect as their preferred delivery option for online orders, according to our study.
Europe Online shopping Trends
In 2023, Over 15% of UK ecommerce sales fulfilled via click and collect almost double the pre-pandemic share in 2019.With nearly 40% of consumers buying groceries through a mix of in store and online shopping, according to a recent PYMTS study.
The number of users in the e-commerce market in France is expected to rise to 51.5 million in that time, and user penetration will jump from 74% in 2021 to 78% in 5 years’ time.
According to Emarketer, 27.7% of Germany's population is expected to use click-and-collect grocery services in 2024, up from 23.4% in 2020.
January 2024, Russia had 130.4 million internet users, representing 90.4% of the total population. There are currently 62.6 million ecommerce users in Russia. In 2024, this is expected to increase to 71 million online shoppers who will spend approximately US$ 434.13 each.
UK Click and Collect Grocery Market
Sales fulfilled via click and collect are growing faster than total ecommerce sales in the UK as consumers seek to avoid delivery costs and online shopping delays. As demand grows, more retailers are launching the service. And those already offering click-and-collect options are racing to make them faster, cheaper, and more convenient. Over 15% of UK ecommerce sales will be fulfilled via click and collect in 2023. That’s almost double the pre-pandemic share in 2019 - and growth will continue through 2026. Ikea announced a partnership with Tesco that allowed customers to pick up orders from the supermarket car parks, while John Lewis recently announced orders could be picked up from selected Dobbies Garden Centres in 2022.Europe Click and Collect Grocery Company Analysis
Tesco Plc., ICA Gruppen AB, Auchan SA, Colruyt Group, Carrefour, Costco Wholesale Corporation, Koninklijke Ahold Delhaize N.V., and J Sainsbury plc are the prominent player in the Europe click and collect grocery Market.Europe Click and Collect Grocery Company News
June 2019, First ICA store in Sweden goes for a Click & Collect refrigerated locker.Dec 2021, CA Gruppen's ICA-handlarnas Forbund and pension fund AMF have decided to complete their offer for the retailer, their joint bidding company Murgrona Holding.
July 2023, Auchan Retail Poland has launched the first fully autonomous store within its in Auchan GO concept with plans to open forty similar outlets over the next few years.
March 2023, Belgian retailer Colruyt Group has announced that its online shopping service Collect&Go has opened a new walk-in, city pick-up point in Saint-Gilles.
Sept 2023, Colruyt Group today inaugurated its new regional distribution centre in the Grand Duchy of Luxembourg, in the presence of Luxembourg Minister of Economic Affairs Franz Fayot. The new building, designed by logistics property specialist Warehouses De Pauw (WDP), will enable Colruyt Group to further strengthen its presence in the Grand Duchy with its Colruyt Niddregst Präisser and Bio-Planet banners, which will open their first shop in early 2024. With a surface area of 5,000 m², it will help to broaden the regional range that is so important to customers in Luxembourg.
March 2022, Colruyt Group's online shopping service launches a new city concept in Ixelles: Collect&Go walk-in. This is the first collection point fully equipped to meet the needs of city dwellers who collect their shopping
February 2024, Bio-Planet, Colruyt Group’s organic specialist, is opening its first supermarket in the Grand Duchy of Luxembourg. The store is located in Gasperich, a suburb south of Luxembourg City, at the same location as a Colruyt Lowest Prices store. Like Colruyt Lowest Prices, Bio-Planet sees considerable potential in the country.
May 2021, Carrefour and La Poste, via its subsidiary Pickup, have entered into a national partnership to launch a new commercial model of pedestrian drive, under the name "Pickup drive", to enable customers to find several local services in a single location: food shopping, parcel collection and delivery.
Product - Europe Click & Collect Grocery Market
1. Vegetables and Fruits2. Dairy Products
3. Staples and Cooking Essentials
4. Snacks
5. Meat & Seafood
6. Others
Purchase Type - Europe Click & Collect Grocery Market
1. Subscription Purchase2. One Time Purchase
Countries - Europe Click & Collect Grocery Market
1. Belgium2. France
3. UK
4. Germany
5. Spain
6. Italy
7. Netherland
8. Norway
9. Sweden
10. Switzerland
11. Russia
12. Turkey
All the Key players have been covered from 3 Viewpoints:
- Overview
- Recent Development
- Revenue Analysis
Company Covered
1. Tesco Plc.2. ICA Gruppen AB
3. Auchan SA
4. Colruyt Group
5. Carrefour
6. Costco Wholesale Corporation
7. Koninklijke Ahold Delhaize N.V.
8. J Sainsbury plc
Table of Contents
Companies Mentioned
- Tesco Plc.
- ICA Gruppen AB
- Auchan SA
- Colruyt Group
- Carrefour
- Costco Wholesale Corporation
- Koninklijke Ahold Delhaize N.V.
- J Sainsbury plc
Methodology
In this report, for analyzing the future trends for the studied market during the forecast period, the publisher has incorporated rigorous statistical and econometric methods, further scrutinized by secondary, primary sources and by in-house experts, supported through their extensive data intelligence repository. The market is studied holistically from both demand and supply-side perspectives. This is carried out to analyze both end-user and producer behavior patterns, in the review period, which affects price, demand and consumption trends. As the study demands to analyze the long-term nature of the market, the identification of factors influencing the market is based on the fundamentality of the study market.
Through secondary and primary researches, which largely include interviews with industry participants, reliable statistics, and regional intelligence, are identified and are transformed to quantitative data through data extraction, and further applied for inferential purposes. The publisher's in-house industry experts play an instrumental role in designing analytic tools and models, tailored to the requirements of a particular industry segment. These analytical tools and models sanitize the data & statistics and enhance the accuracy of their recommendations and advice.
Primary Research
The primary purpose of this phase is to extract qualitative information regarding the market from the key industry leaders. The primary research efforts include reaching out to participants through mail, tele-conversations, referrals, professional networks, and face-to-face interactions. The publisher also established professional corporate relations with various companies that allow us greater flexibility for reaching out to industry participants and commentators for interviews and discussions, fulfilling the following functions:
- Validates and improves the data quality and strengthens research proceeds
- Further develop the analyst team’s market understanding and expertise
- Supplies authentic information about market size, share, growth, and forecast
The researcher's primary research interview and discussion panels are typically composed of the most experienced industry members. These participants include, however, are not limited to:
- Chief executives and VPs of leading corporations specific to the industry
- Product and sales managers or country heads; channel partners and top level distributors; banking, investment, and valuation experts
- Key opinion leaders (KOLs)
Secondary Research
The publisher refers to a broad array of industry sources for their secondary research, which typically includes, however, is not limited to:
- Company SEC filings, annual reports, company websites, broker & financial reports, and investor presentations for competitive scenario and shape of the industry
- Patent and regulatory databases for understanding of technical & legal developments
- Scientific and technical writings for product information and related preemptions
- Regional government and statistical databases for macro analysis
- Authentic new articles, webcasts, and other related releases for market evaluation
- Internal and external proprietary databases, key market indicators, and relevant press releases for market estimates and forecasts
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Table Information
| Report Attribute | Details |
|---|---|
| No. of Pages | 130 |
| Published | May 2024 |
| Forecast Period | 2023 - 2032 |
| Estimated Market Value ( USD | $ 38.48 Billion |
| Forecasted Market Value ( USD | $ 225.51 Billion |
| Compound Annual Growth Rate | 21.1% |
| Regions Covered | Europe |
| No. of Companies Mentioned | 8 |
