Why Should You Attend:
Despite good hiring and inspired leadership, all supervisors ultimately must deal with someone with Toxic Attitude Syndrome. Whether it’s poor attitude, attendance, or just unable to do good work; employee performance issues often consume large amounts of time, energy, and emotion. In fact, 57% of employees have witnessed abusive or intimidating behavior and probably 100% work with someone who isn’t pulling their weight.This webinar is designed to give managers insight and tools for effectively dealing with performance issues. It is a challenging job but with the right preparation, we can hold employees accountable and improve our organizations.
Areas Covered in the Webinar:
- How to start off on the right foot by creating clear expectations
- How poor performance effects organizational performance and work environments
- How progressive discipline policies can hurt you
- Why probationary periods may be a bad idea
- What is employment-at-will and when can you use it?
- The key concepts in just cause
- Steps for conducting disciplinary investigations
- How to hold employees accountable for sustained change
- A simple system for determining how to coach employees
- Can You Answer the Questions Below?
- I have an employee who I know
- gossips, backstabs and stirs the pot
- but I can never catch him, can I
- terminate him?
- I have an employee who has serious
- performance problems but they are a
- member of a protected class. They will
- probably claim discrimination if I
- terminate them, what do I do?
- If you answered 'Im not sure' or 'I don't know' to even one question. then you need to attend this program to keep yourself and your organization out of trouble.
- Don't just as sumethat you're doing it right or that you know enough to get by. Get a true understanding of the law and be confident that your organization and its policies are fair, compliant and consistent.
- Dealing with difficult people
- 11 barriers supervisors face in managing behavior
- Methods for objectively documenting Toxic Attitude Syndrome
- How to prepare for termination
- How to prepare for and conduct a disciplinary meeting
- Performance Improvement Plans - receive a sample form
- Setting SMART goals for employee performance
- How to use last chance warnings
- Hand-Outs:
- Copy of the presentation
- A termination checklist
- A sample Performance Improvement Plan (PIP) form
- A sample investigation questionnaire form
Who Will Benefit:
- Human Resource Managers
- Human Resource Executives
- Human Resources Professionals and Consultants
- Vice Presidents of Administration
- CEOs
- COOs
- Chief People Officers
- Organizational Development Managers
- Senior Operations Managers
- Directors of Learning and Development
- Risk Management Specialists
- Attorneys and Legal Staff
- Supervisors responsible for corrective action
- Employees who aspire to leadership positions
Course Provider
Wes Pruett,