In this HR compliance training we explore why there is often a difference between what the manager expects and the employee delivers. One of the most frustrating parts of being a manager is having expectations of an employee and finding the employee’s performance falls short of meeting those expectations.
Likewise, employees often say that they are unclear of what their manager really expects. In this webinar, we explore why there is often a difference between what the manager expects and the employee delivers. Tools for developing clear expectations and then communicating those expectations to employees will be offered. In addition, a practical tool for involving employees in the expectation-setting process will be presented.
Why are performance expectations often not met?
How can the expectations checklist help a manager be clear about their expectations?
How can SMAART goals help define performance expectations?
What kinds of goals are appropriate when setting expectations?
How can employees get involved in the expectation-setting process?
What should I do when expectations are met?
What should I do when expectations are not met?
Likewise, employees often say that they are unclear of what their manager really expects. In this webinar, we explore why there is often a difference between what the manager expects and the employee delivers. Tools for developing clear expectations and then communicating those expectations to employees will be offered. In addition, a practical tool for involving employees in the expectation-setting process will be presented.
Areas Covered in the seminar:
What are expectations and how are they different from 'pet peeves?'Why are performance expectations often not met?
How can the expectations checklist help a manager be clear about their expectations?
How can SMAART goals help define performance expectations?
What kinds of goals are appropriate when setting expectations?
How can employees get involved in the expectation-setting process?
What should I do when expectations are met?
What should I do when expectations are not met?
Who Will Benefit:
These concepts apply to companies in all industries and all types of organizations. This webinar will provide practical perspectives and tips to all organizations that employ workers and desire to maintain a positive work environment. In particular, employees who benefit include:- Executives and managers
- First-line supervisors
- Human resource professionals
- Consultants and executive coaches
- Business owners
- Office administrators
Course Provider
Marnie Green,
