Best Practices in Monitoring and Measurement Tools & Techniques to ensure that Your Organization's Processes are performing Up to Expectations

This Quality compliance training will present and identify ways that your (ISO 9001 8.2.3) process monitoring and measurement tools can Lead your organization to fast and efficient corrections when problems occur.

The purpose of this webinar will be to present and identify ways that your (ISO 9001 8.2.3) process monitoring and measurement tools can:

• Lead your organization to fast and efficient corrections when problems occur
• Provide a guideline for Top Management's approach to process monitoring and measurement
• Identify corrective action opportunities within your system leading to greater reliability
• Provide and identify improvement opportunities for your system's maintenance and ongoing health
• Understand the value of data in helping all employees in making informed and accurate decisions

Areas Covered in the seminar:

• Definition and overview of ISO 9001 monitoring requirements
• Definition and overview of ISO 9001 measurement requirements
• Definition of processes and 'the process approach'
• Explanation of where ISO 9001 requires monitoring and measurement
• Developing your monitoring and measurement techniques while focusing on return for your investments
• Tying your process monitoring and measurement activities to your CTQ’s (Critical to Quality Variables)
• Pitfalls and problems associated with misapplication of process monitoring and measurement
• Understanding how to use monitoring feedback to drive meaningful corrective actions
• Now you know how to monitor and measure your processes - what’s next?

Who Will Benefit:

• Top Management personnel
• Management Review Team members
• Quality Managers
• ISO Management Representatives
• ISO 'Process Owners'
• ISO Internal Auditors
• Improvement Project Team Leaders