The soft services facilities management market size is expected to see strong growth in the next few years. It will grow to $933.06 billion in 2030 at a compound annual growth rate (CAGR) of 7.8%. The growth in the forecast period can be attributed to increasing need for enhanced workplace experience, rising investment in facility modernization, growing preference for managed service contracts, strengthening demand for cost efficient maintenance services, expanding adoption of structured facility support systems. Major trends in the forecast period include increasing demand for professional soft facility services, growing focus on workplace hygiene and cleanliness, rising adoption of organized facility service outsourcing, expansion of integrated facility support solutions, strengthening emphasis on employee wellbeing environments.
The rapid pace of infrastructure development is anticipated to drive the growth of the soft services facilities management market in the coming years. The rate of infrastructure development is increasing due to higher government spending and the expansion of public-private partnerships focused on supporting economic growth and upgrading urban infrastructure. Soft services facilities management contributes to infrastructure development by maintaining construction sites and completed assets through services such as cleaning, security, upkeep, and operational support. For instance, in 2023, according to the Office for National Statistics, a UK-based government department, total new construction work output reached £139.02 billion, reflecting a 4.2% increase from £132.98 billion in 2022. Therefore, the accelerating infrastructure development rate is fueling the growth of the soft services facilities management market.
Major companies operating in the soft services facilities management market are concentrating on developing innovative offerings, such as home services, to provide customers with a broad range of reliable and cost-effective residential solutions. Home services encompass various activities aimed at maintaining, repairing, and enhancing residential properties, including cleaning, plumbing, electrical repairs, and lawn maintenance. For instance, in March 2023, Infracare Facilities Management, a UAE-based facilities management company, launched Infracare Home Services. This offering delivers comprehensive residential maintenance solutions, including cleaning, plumbing, electrical repairs, and handyman services, supported by features such as 24/7 customer assistance, skilled professionals, and customizable service packages designed to meet individual household requirements.
In August 2023, Arcus FM Limited, a UK-based facilities management company, acquired Trios Group for an undisclosed amount. Through this acquisition, Arcus FM seeks to broaden its facilities management service portfolio and reinforce its presence across the UK by integrating Trios Group’s specialized capabilities and established client base. Trios Group is a UK-based facilities management company that focuses on delivering integrated maintenance, cleaning, and technical services to commercial and public sector customers.
Major companies operating in the soft services facilities management market report are Sodexo S.A., ISS World, Compass Group, Mitie Group, CBRE Group, Jones Lang LaSalle Incorporated, Cushman And Wakefield plc, OCS Group, Aramark, G4S Secure Solutions, Securitas AB, Allied Universal, Apleona HSG, Tenon Group, Spotless Group Holdings Limited, Knight Facilities Management Inc., Camelot Facility Solutions, Continuum Services, Entire Facilities Management, ISS Facility Services India.
Asia-Pacific was the largest region in the soft services facilities management market in 2025. The regions covered in the soft services facilities management market report are Asia-Pacific, South East Asia, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. The countries covered in the soft services facilities management market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Taiwan, Russia, South Korea, UK, USA, Canada, Italy, Spain.
The soft services facilities management market includes revenues earned by entities by providing services such as non-technical support services such as cleaning, security, landscaping, waste management, pest control, and catering. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.
The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD unless otherwise specified).
The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.
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Table of Contents
Executive Summary
Soft Services Facilities Management Market Global Report 2026 provides strategists, marketers and senior management with the critical information they need to assess the market.This report focuses soft services facilities management market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.
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Description
Where is the largest and fastest growing market for soft services facilities management? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward, including technological disruption, regulatory shifts, and changing consumer preferences? The soft services facilities management market global report answers all these questions and many more.The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, total addressable market (TAM), market attractiveness score (MAS), competitive landscape, market shares, company scoring matrix, trends and strategies for this market. It traces the market’s historic and forecast market growth by geography.
- The market characteristics section of the report defines and explains the market. This section also examines key products and services offered in the market, evaluates brand-level differentiation, compares product features, and highlights major innovation and product development trends.
- The supply chain analysis section provides an overview of the entire value chain, including key raw materials, resources, and supplier analysis. It also provides a list competitor at each level of the supply chain.
- The updated trends and strategies section analyses the shape of the market as it evolves and highlights emerging technology trends such as digital transformation, automation, sustainability initiatives, and AI-driven innovation. It suggests how companies can leverage these advancements to strengthen their market position and achieve competitive differentiation.
- The regulatory and investment landscape section provides an overview of the key regulatory frameworks, regularity bodies, associations, and government policies influencing the market. It also examines major investment flows, incentives, and funding trends shaping industry growth and innovation.
- The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
- The forecasts are made after considering the major factors currently impacting the market. These include the technological advancements such as AI and automation, Russia-Ukraine war, trade tariffs (government-imposed import/export duties), elevated inflation and interest rates.
- The total addressable market (TAM) analysis section defines and estimates the market potential compares it with the current market size, and provides strategic insights and growth opportunities based on this evaluation.
- The market attractiveness scoring section evaluates the market based on a quantitative scoring framework that considers growth potential, competitive dynamics, strategic fit, and risk profile. It also provides interpretive insights and strategic implications for decision-makers.
- Market segmentations break down the market into sub markets.
- The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth.
- Expanded geographical coverage includes Taiwan and Southeast Asia, reflecting recent supply chain realignments and manufacturing shifts in the region. This section analyzes how these markets are becoming increasingly important hubs in the global value chain.
- The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
- The company scoring matrix section evaluates and ranks leading companies based on a multi-parameter framework that includes market share or revenues, product innovation, and brand recognition.
Report Scope
Markets Covered:
1) By Type: Office Support and Landscaping Services; Cleaning Services; Catering Services; Security Services; Other Soft Facilities Management (FM) Services2) By Service Type: in-house; Outsourcing
3) By End User: Commercial; Institutional; Public or Infrastructure; Other End Users
Subsegments:
1) By Office Support and Landscaping Services: Office Administration Services; Reception and Mailroom Services; Landscaping and Grounds Maintenance2) By Cleaning Services: Daily Office Cleaning; Specialized Cleaning
3) By Catering Services: Corporate Catering; Vending Services; on-Site Cafeteria Management
4) By Security Services: Manned Security Services; Access Monitoring and Visitor Management; Patrol and Surveillance Monitoring; Emergency Response and Incident Management
5) By Other Soft Facilities Management (FM) Services: Move Management Services; Laundry and Textile Services; Uniform Management Services; Workplace Experience Services
Companies Mentioned: Sodexo S.a.; ISS World; Compass Group; Mitie Group; CBRE Group; Jones Lang LaSalle Incorporated; Cushman and Wakefield plc; OCS Group; Aramark; G4S Secure Solutions; Securitas AB; Allied Universal; Apleona HSG; Tenon Group; Spotless Group Holdings Limited; Knight Facilities Management Inc.; Camelot Facility Solutions; Continuum Services; Entire Facilities Management; ISS Facility Services India.
Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Taiwan; Russia; South Korea; UK; USA; Canada; Italy; Spain
Regions: Asia-Pacific; South East Asia; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
Time Series: Five years historic and ten years forecast.
Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita.
Data Segmentation: Country and regional historic and forecast data, market share of competitors, market segments.
Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
Delivery Format: Word, PDF or Interactive Report + Excel Dashboard
Added Benefits:
- Bi-Annual Data Update
- Customisation
- Expert Consultant Support
Companies Mentioned
The companies featured in this Soft Services Facilities Management market report include:- Sodexo S.A.
- ISS World
- Compass Group
- Mitie Group
- CBRE Group
- Jones Lang LaSalle Incorporated
- Cushman And Wakefield plc
- OCS Group
- Aramark
- G4S Secure Solutions
- Securitas AB
- Allied Universal
- Apleona HSG
- Tenon Group
- Spotless Group Holdings Limited
- Knight Facilities Management Inc.
- Camelot Facility Solutions
- Continuum Services
- Entire Facilities Management
- ISS Facility Services India.
Table Information
| Report Attribute | Details |
|---|---|
| No. of Pages | 250 |
| Published | January 2026 |
| Forecast Period | 2026 - 2030 |
| Estimated Market Value ( USD | $ 691.66 Billion |
| Forecasted Market Value ( USD | $ 933.06 Billion |
| Compound Annual Growth Rate | 7.8% |
| Regions Covered | Global |
| No. of Companies Mentioned | 21 |


