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Support Services Market 2025-2029

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    Report

  • 225 Pages
  • June 2025
  • Region: Global
  • TechNavio
  • ID: 6020219
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The support services market is forecasted to grow by USD 509.6 billion during 2024-2029, accelerating at a CAGR of 11% during the forecast period. The report on the support services market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.

The report offers an up-to-date analysis regarding the current market scenario, the latest trends and drivers, and the overall market environment. The market is driven by increasing demand for support services from aviation industry, rise in demand for cyber attack preventive measures, and rising adoption of support services in financial and banking operations.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market size data, segment with regional analysis and vendor landscape in addition to an analysis of the key companies. Reports have historic and forecast data.

The support services market is segmented as below:

By Service Type

  • Hardware
  • Software

By End-user

  • Small and medium enterprises
  • Large enterprises

By Delivery Mode

  • Online
  • Offline

By Geographical Landscape

  • North America
  • Europe
  • APAC
  • South America
  • Middle East and Africa
This study identifies the rising adoption of ai models in support services as one of the prime reasons driving the support services market growth during the next few years. Also, strategic partnerships to expand portfolio of support services and disparity between support service providers and buyers will lead to sizable demand in the market.

The report on the support services market covers the following areas:

  • Support Services Market sizing
  • Support Services Market forecast
  • Support Services Market industry analysis
A robust vendor analysis within the report is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of several leading support services market vendors that include ABB Ltd., Apple Inc., Broadcom Inc., Cisco Systems Inc., Dell Technologies Inc., FUJIFILM Holdings Corp., HCL Technologies Ltd., Infosys Ltd., International Business Machines Corp., Lenovo Group Ltd., Microsoft Corp., Panasonic Holdings Corp., Quatrro Inc., S and P Global Inc., Samsung Electronics Co. Ltd., SAP SE, Toshiba Corp., Wipro Ltd., and Zenoti. Also, the support services market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage all forthcoming growth opportunities.

The report presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters such as profit, pricing, competition, and promotions. It presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive primary and secondary research. The market research reports provide a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast accurate market growth.

Table of Contents

1 Executive Summary
1.1 Market overview
Executive Summary - Chart on Market Overview
Executive Summary - Data Table on Market Overview
Executive Summary - Chart on Global Market Characteristics
Executive Summary - Chart on Market By Geographical Landscape
Executive Summary - Chart on Market Segmentation by Service Type
Executive Summary - Chart on Market Segmentation by End-user
Executive Summary - Chart on Market Segmentation by Delivery Mode
Executive Summary - Chart on Incremental Growth
Executive Summary - Data Table on Incremental Growth
Executive Summary - Chart on Company Market Positioning
2 Market Analysis
2.1 Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
2.2 Criticality of inputs and Factors of differentiation
Overview on criticality of inputs and factors of differentiation
2.3 Factors of disruption
Overview on factors of disruption
2.4 Impact of drivers and challenges
Impact of drivers and challenges in 2024 and 2029
3 Market Landscape
3.1 Market ecosystem
Parent Market
Data Table on - Parent Market
3.2 Market characteristics
Market characteristics analysis
3.3 Value chain analysis
Value chain analysis
4 Market Sizing
4.1 Market definition
Offerings of companies included in the market definition
4.2 Market segment analysis
Market segments
4.3 Market size 2024
4.4 Market outlook: Forecast for 2024-2029
Chart on Global - Market size and forecast 2024-2029 ($ billion)
Data Table on Global - Market size and forecast 2024-2029 ($ billion)
Chart on Global Market: Year-over-year growth 2024-2029 (%)
Data Table on Global Market: Year-over-year growth 2024-2029 (%)
5 Historic Market Size
5.1 Global Support Services Market 2019 - 2023
Historic Market Size - Data Table on Global Support Services Market 2019 - 2023 ($ billion)
5.2 Service Type segment analysis 2019 - 2023
Historic Market Size - Service Type Segment 2019 - 2023 ($ billion)
5.3 End-user segment analysis 2019 - 2023
Historic Market Size - End-user Segment 2019 - 2023 ($ billion)
5.4 Delivery Mode segment analysis 2019 - 2023
Historic Market Size - Delivery Mode Segment 2019 - 2023 ($ billion)
5.5 Geography segment analysis 2019 - 2023
Historic Market Size - Geography Segment 2019 - 2023 ($ billion)
5.6 Country segment analysis 2019 - 2023
Historic Market Size - Country Segment 2019 - 2023 ($ billion)
6 Qualitative Analysis
6.1 Impact of AI on the global support services market
7 Five Forces Analysis
7.1 Five forces summary
Five forces analysis - Comparison between 2024 and 2029
7.2 Bargaining power of buyers
Bargaining power of buyers - Impact of key factors 2024 and 2029
7.3 Bargaining power of suppliers
Bargaining power of suppliers - Impact of key factors in 2024 and 2029
7.4 Threat of new entrants
Threat of new entrants - Impact of key factors in 2024 and 2029
7.5 Threat of substitutes
Threat of substitutes - Impact of key factors in 2024 and 2029
7.6 Threat of rivalry
Threat of rivalry - Impact of key factors in 2024 and 2029
7.7 Market condition
Chart on Market condition - Five forces 2024 and 2029
8 Market Segmentation by Service Type
8.1 Market segments
Chart on Service Type - Market share 2024-2029 (%)
Data Table on Service Type - Market share 2024-2029 (%)
8.2 Comparison by Service Type
Chart on Comparison by Service Type
Data Table on Comparison by Service Type
8.3 Hardware - Market size and forecast 2024-2029
Chart on Hardware - Market size and forecast 2024-2029 ($ billion)
Data Table on Hardware - Market size and forecast 2024-2029 ($ billion)
Chart on Hardware - Year-over-year growth 2024-2029 (%)
Data Table on Hardware - Year-over-year growth 2024-2029 (%)
8.4 Software - Market size and forecast 2024-2029
Chart on Software - Market size and forecast 2024-2029 ($ billion)
Data Table on Software - Market size and forecast 2024-2029 ($ billion)
Chart on Software - Year-over-year growth 2024-2029 (%)
Data Table on Software - Year-over-year growth 2024-2029 (%)
8.5 Market opportunity by Service Type
Market opportunity by Service Type ($ billion)
Data Table on Market opportunity by Service Type ($ billion)
9 Market Segmentation by End-user
9.1 Market segments
Chart on End-user - Market share 2024-2029 (%)
Data Table on End-user - Market share 2024-2029 (%)
9.2 Comparison by End-user
Chart on Comparison by End-user
Data Table on Comparison by End-user
9.3 Small and medium enterprises - Market size and forecast 2024-2029
Chart on Small and medium enterprises - Market size and forecast 2024-2029 ($ billion)
Data Table on Small and medium enterprises - Market size and forecast 2024-2029 ($ billion)
Chart on Small and medium enterprises - Year-over-year growth 2024-2029 (%)
Data Table on Small and medium enterprises - Year-over-year growth 2024-2029 (%)
9.4 Large enterprises - Market size and forecast 2024-2029
Chart on Large enterprises - Market size and forecast 2024-2029 ($ billion)
Data Table on Large enterprises - Market size and forecast 2024-2029 ($ billion)
Chart on Large enterprises - Year-over-year growth 2024-2029 (%)
Data Table on Large enterprises - Year-over-year growth 2024-2029 (%)
9.5 Market opportunity by End-user
Market opportunity by End-user ($ billion)
Data Table on Market opportunity by End-user ($ billion)
10 Market Segmentation by Delivery Mode
10.1 Market segments
Chart on Delivery Mode - Market share 2024-2029 (%)
Data Table on Delivery Mode - Market share 2024-2029 (%)
10.2 Comparison by Delivery Mode
Chart on Comparison by Delivery Mode
Data Table on Comparison by Delivery Mode
10.3 Offline - Market size and forecast 2024-2029
Chart on Offline - Market size and forecast 2024-2029 ($ billion)
Data Table on Offline - Market size and forecast 2024-2029 ($ billion)
Chart on Offline - Year-over-year growth 2024-2029 (%)
Data Table on Offline - Year-over-year growth 2024-2029 (%)
10.4 Online - Market size and forecast 2024-2029
Chart on Online - Market size and forecast 2024-2029 ($ billion)
Data Table on Online - Market size and forecast 2024-2029 ($ billion)
Chart on Online - Year-over-year growth 2024-2029 (%)
Data Table on Online - Year-over-year growth 2024-2029 (%)
10.5 Market opportunity by Delivery Mode
Market opportunity by Delivery Mode ($ billion)
Data Table on Market opportunity by Delivery Mode ($ billion)
11 Customer Landscape
11.1 Customer landscape overview
Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
12 Geographic Landscape
12.1 Geographic segmentation
Chart on Market share By Geographical Landscape 2024-2029 (%)
Data Table on Market share By Geographical Landscape 2024-2029 (%)
12.2 Geographic comparison
Chart on Geographic comparison
Data Table on Geographic comparison
12.3 North America - Market size and forecast 2024-2029
Chart on North America - Market size and forecast 2024-2029 ($ billion)
Data Table on North America - Market size and forecast 2024-2029 ($ billion)
Chart on North America - Year-over-year growth 2024-2029 (%)
Data Table on North America - Year-over-year growth 2024-2029 (%)
12.4 Europe - Market size and forecast 2024-2029
Chart on Europe - Market size and forecast 2024-2029 ($ billion)
Data Table on Europe - Market size and forecast 2024-2029 ($ billion)
Chart on Europe - Year-over-year growth 2024-2029 (%)
Data Table on Europe - Year-over-year growth 2024-2029 (%)
12.5 APAC - Market size and forecast 2024-2029
Chart on APAC - Market size and forecast 2024-2029 ($ billion)
Data Table on APAC - Market size and forecast 2024-2029 ($ billion)
Chart on APAC - Year-over-year growth 2024-2029 (%)
Data Table on APAC - Year-over-year growth 2024-2029 (%)
12.6 South America - Market size and forecast 2024-2029
Chart on South America - Market size and forecast 2024-2029 ($ billion)
Data Table on South America - Market size and forecast 2024-2029 ($ billion)
Chart on South America - Year-over-year growth 2024-2029 (%)
Data Table on South America - Year-over-year growth 2024-2029 (%)
12.7 Middle East and Africa - Market size and forecast 2024-2029
Chart on Middle East and Africa - Market size and forecast 2024-2029 ($ billion)
Data Table on Middle East and Africa - Market size and forecast 2024-2029 ($ billion)
Chart on Middle East and Africa - Year-over-year growth 2024-2029 (%)
Data Table on Middle East and Africa - Year-over-year growth 2024-2029 (%)
12.8 US - Market size and forecast 2024-2029
Chart on US - Market size and forecast 2024-2029 ($ billion)
Data Table on US - Market size and forecast 2024-2029 ($ billion)
Chart on US - Year-over-year growth 2024-2029 (%)
Data Table on US - Year-over-year growth 2024-2029 (%)
12.9 China - Market size and forecast 2024-2029
Chart on China - Market size and forecast 2024-2029 ($ billion)
Data Table on China - Market size and forecast 2024-2029 ($ billion)
Chart on China - Year-over-year growth 2024-2029 (%)
Data Table on China - Year-over-year growth 2024-2029 (%)
12.10 Germany - Market size and forecast 2024-2029
Chart on Germany - Market size and forecast 2024-2029 ($ billion)
Data Table on Germany - Market size and forecast 2024-2029 ($ billion)
Chart on Germany - Year-over-year growth 2024-2029 (%)
Data Table on Germany - Year-over-year growth 2024-2029 (%)
12.11 Canada - Market size and forecast 2024-2029
Chart on Canada - Market size and forecast 2024-2029 ($ billion)
Data Table on Canada - Market size and forecast 2024-2029 ($ billion)
Chart on Canada - Year-over-year growth 2024-2029 (%)
Data Table on Canada - Year-over-year growth 2024-2029 (%)
12.12 UK - Market size and forecast 2024-2029
Chart on UK - Market size and forecast 2024-2029 ($ billion)
Data Table on UK - Market size and forecast 2024-2029 ($ billion)
Chart on UK - Year-over-year growth 2024-2029 (%)
Data Table on UK - Year-over-year growth 2024-2029 (%)
12.13 Japan - Market size and forecast 2024-2029
Chart on Japan - Market size and forecast 2024-2029 ($ billion)
Data Table on Japan - Market size and forecast 2024-2029 ($ billion)
Chart on Japan - Year-over-year growth 2024-2029 (%)
Data Table on Japan - Year-over-year growth 2024-2029 (%)
12.14 India - Market size and forecast 2024-2029
Chart on India - Market size and forecast 2024-2029 ($ billion)
Data Table on India - Market size and forecast 2024-2029 ($ billion)
Chart on India - Year-over-year growth 2024-2029 (%)
Data Table on India - Year-over-year growth 2024-2029 (%)
12.15 South Korea - Market size and forecast 2024-2029
Chart on South Korea - Market size and forecast 2024-2029 ($ billion)
Data Table on South Korea - Market size and forecast 2024-2029 ($ billion)
Chart on South Korea - Year-over-year growth 2024-2029 (%)
Data Table on South Korea - Year-over-year growth 2024-2029 (%)
12.16 France - Market size and forecast 2024-2029
Chart on France - Market size and forecast 2024-2029 ($ billion)
Data Table on France - Market size and forecast 2024-2029 ($ billion)
Chart on France - Year-over-year growth 2024-2029 (%)
Data Table on France - Year-over-year growth 2024-2029 (%)
12.17 Italy - Market size and forecast 2024-2029
Chart on Italy - Market size and forecast 2024-2029 ($ billion)
Data Table on Italy - Market size and forecast 2024-2029 ($ billion)
Chart on Italy - Year-over-year growth 2024-2029 (%)
Data Table on Italy - Year-over-year growth 2024-2029 (%)
12.18 Market opportunity By Geographical Landscape
Market opportunity By Geographical Landscape ($ billion)
Data Tables on Market opportunity By Geographical Landscape ($ billion)
13 Drivers, Challenges, and Opportunity/Restraints
13.1 Market drivers
13.2 Market challenges
13.3 Impact of drivers and challenges
Impact of drivers and challenges in 2024 and 2029
13.4 Market opportunities/restraints
14 Competitive Landscape
14.1 Overview
14.2 Competitive Landscape
Overview on criticality of inputs and factors of differentiation
14.3 Landscape disruption
Overview on factors of disruption
14.4 Industry risks
Impact of key risks on business
15 Competitive Analysis
15.1 Companies profiled
Companies covered
15.2 Company ranking index
Company ranking index
15.3 Market positioning of companies
Matrix on companies position and classification
15.4 Apple Inc.
Apple Inc. - Overview
Apple Inc. - Business segments
Apple Inc. - Key news
Apple Inc. - Key offerings
Apple Inc. - Segment focus
SWOT
15.5 Broadcom Inc.
Broadcom Inc. - Overview
Broadcom Inc. - Business segments
Broadcom Inc. - Key news
Broadcom Inc. - Key offerings
Broadcom Inc. - Segment focus
SWOT
15.6 Cisco Systems Inc.
Cisco Systems Inc. - Overview
Cisco Systems Inc. - Business segments
Cisco Systems Inc. - Key news
Cisco Systems Inc. - Key offerings
Cisco Systems Inc. - Segment focus
SWOT
15.7 Dell Technologies Inc.
Dell Technologies Inc. - Overview
Dell Technologies Inc. - Business segments
Dell Technologies Inc. - Key news
Dell Technologies Inc. - Key offerings
Dell Technologies Inc. - Segment focus
SWOT
15.8 FUJIFILM Holdings Corp.
FUJIFILM Holdings Corp. - Overview
FUJIFILM Holdings Corp. - Business segments
FUJIFILM Holdings Corp. - Key news
FUJIFILM Holdings Corp. - Key offerings
FUJIFILM Holdings Corp. - Segment focus
SWOT
15.9 HCL Technologies Ltd.
HCL Technologies Ltd. - Overview
HCL Technologies Ltd. - Business segments
HCL Technologies Ltd. - Key news
HCL Technologies Ltd. - Key offerings
HCL Technologies Ltd. - Segment focus
SWOT
15.10 Infosys Ltd.
Infosys Ltd. - Overview
Infosys Ltd. - Business segments
Infosys Ltd. - Key news
Infosys Ltd. - Key offerings
Infosys Ltd. - Segment focus
SWOT
15.11 International Business Machines Corp.
International Business Machines Corp. - Overview
International Business Machines Corp. - Business segments
International Business Machines Corp. - Key news
International Business Machines Corp. - Key offerings
International Business Machines Corp. - Segment focus
SWOT
15.12 Lenovo Group Ltd.
Lenovo Group Ltd. - Overview
Lenovo Group Ltd. - Business segments
Lenovo Group Ltd. - Key news
Lenovo Group Ltd. - Key offerings
Lenovo Group Ltd. - Segment focus
SWOT
15.13 Microsoft Corp.
Microsoft Corp. - Overview
Microsoft Corp. - Business segments
Microsoft Corp. - Key news
Microsoft Corp. - Key offerings
Microsoft Corp. - Segment focus
SWOT
15.14 S and P Global Inc.
S and P Global Inc. - Overview
S and P Global Inc. - Business segments
S and P Global Inc. - Key offerings
S and P Global Inc. - Segment focus
SWOT
15.15 Samsung Electronics Co. Ltd.
Samsung Electronics Co. Ltd. - Overview
Samsung Electronics Co. Ltd. - Business segments
Samsung Electronics Co. Ltd. - Key news
Samsung Electronics Co. Ltd. - Key offerings
Samsung Electronics Co. Ltd. - Segment focus
SWOT
15.16 SAP SE
SAP SE - Overview
SAP SE - Business segments
SAP SE - Key news
SAP SE - Key offerings
SAP SE - Segment focus
SWOT
15.17 Toshiba Corp.
Toshiba Corp. - Overview
Toshiba Corp. - Business segments
Toshiba Corp. - Key news
Toshiba Corp. - Key offerings
Toshiba Corp. - Segment focus
SWOT
15.18 Wipro Ltd.
Wipro Ltd. - Overview
Wipro Ltd. - Business segments
Wipro Ltd. - Key news
Wipro Ltd. - Key offerings
Wipro Ltd. - Segment focus
SWOT
16 Appendix
16.1 Scope of the report
16.2 Inclusions and exclusions checklist
Inclusions checklist
Exclusions checklist
16.3 Currency conversion rates for US$
Currency conversion rates for US$
16.4 Research methodology
Research methodology
16.5 Data procurement
Information sources
16.6 Data validation
Data validation
16.7 Validation techniques employed for market sizing
Validation techniques employed for market sizing
16.8 Data synthesis
Data synthesis
16.9 360 degree market analysis
360 degree market analysis
16.10 List of abbreviations
List of abbreviations
List of Exhibits
Exhibits 1: Executive Summary - Chart on Market Overview
Exhibits 2: Executive Summary - Data Table on Market Overview
Exhibits 3: Executive Summary - Chart on Global Market Characteristics
Exhibits 4: Executive Summary - Chart on Market By Geographical Landscape
Exhibits 5: Executive Summary - Chart on Market Segmentation by Service Type
Exhibits 6: Executive Summary - Chart on Market Segmentation by End-user
Exhibits 7: Executive Summary - Chart on Market Segmentation by Delivery Mode
Exhibits 8: Executive Summary - Chart on Incremental Growth
Exhibits 9: Executive Summary - Data Table on Incremental Growth
Exhibits 10: Executive Summary - Chart on Company Market Positioning
Exhibits 11: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
Exhibits 12: Overview on criticality of inputs and factors of differentiation
Exhibits 13: Overview on factors of disruption
Exhibits 14: Impact of drivers and challenges in 2024 and 2029
Exhibits 15: Parent Market
Exhibits 16: Data Table on - Parent Market
Exhibits 17: Market characteristics analysis
Exhibits 18: Value chain analysis
Exhibits 19: Offerings of companies included in the market definition
Exhibits 20: Market segments
Exhibits 21: Chart on Global - Market size and forecast 2024-2029 ($ billion)
Exhibits 22: Data Table on Global - Market size and forecast 2024-2029 ($ billion)
Exhibits 23: Chart on Global Market: Year-over-year growth 2024-2029 (%)
Exhibits 24: Data Table on Global Market: Year-over-year growth 2024-2029 (%)
Exhibits 25: Historic Market Size - Data Table on Global Support Services Market 2019 - 2023 ($ billion)
Exhibits 26: Historic Market Size - Service Type Segment 2019 - 2023 ($ billion)
Exhibits 27: Historic Market Size - End-user Segment 2019 - 2023 ($ billion)
Exhibits 28: Historic Market Size - Delivery Mode Segment 2019 - 2023 ($ billion)
Exhibits 29: Historic Market Size - Geography Segment 2019 - 2023 ($ billion)
Exhibits 30: Historic Market Size - Country Segment 2019 - 2023 ($ billion)
Exhibits 31: Five forces analysis - Comparison between 2024 and 2029
Exhibits 32: Bargaining power of buyers - Impact of key factors 2024 and 2029
Exhibits 33: Bargaining power of suppliers - Impact of key factors in 2024 and 2029
Exhibits 34: Threat of new entrants - Impact of key factors in 2024 and 2029
Exhibits 35: Threat of substitutes - Impact of key factors in 2024 and 2029
Exhibits 36: Threat of rivalry - Impact of key factors in 2024 and 2029
Exhibits 37: Chart on Market condition - Five forces 2024 and 2029
Exhibits 38: Chart on Service Type - Market share 2024-2029 (%)
Exhibits 39: Data Table on Service Type - Market share 2024-2029 (%)
Exhibits 40: Chart on Comparison by Service Type
Exhibits 41: Data Table on Comparison by Service Type
Exhibits 42: Chart on Hardware - Market size and forecast 2024-2029 ($ billion)
Exhibits 43: Data Table on Hardware - Market size and forecast 2024-2029 ($ billion)
Exhibits 44: Chart on Hardware - Year-over-year growth 2024-2029 (%)
Exhibits 45: Data Table on Hardware - Year-over-year growth 2024-2029 (%)
Exhibits 46: Chart on Software - Market size and forecast 2024-2029 ($ billion)
Exhibits 47: Data Table on Software - Market size and forecast 2024-2029 ($ billion)
Exhibits 48: Chart on Software - Year-over-year growth 2024-2029 (%)
Exhibits 49: Data Table on Software - Year-over-year growth 2024-2029 (%)
Exhibits 50: Market opportunity by Service Type ($ billion)
Exhibits 51: Data Table on Market opportunity by Service Type ($ billion)
Exhibits 52: Chart on End-user - Market share 2024-2029 (%)
Exhibits 53: Data Table on End-user - Market share 2024-2029 (%)
Exhibits 54: Chart on Comparison by End-user
Exhibits 55: Data Table on Comparison by End-user
Exhibits 56: Chart on Small and medium enterprises - Market size and forecast 2024-2029 ($ billion)
Exhibits 57: Data Table on Small and medium enterprises - Market size and forecast 2024-2029 ($ billion)
Exhibits 58: Chart on Small and medium enterprises - Year-over-year growth 2024-2029 (%)
Exhibits 59: Data Table on Small and medium enterprises - Year-over-year growth 2024-2029 (%)
Exhibits 60: Chart on Large enterprises - Market size and forecast 2024-2029 ($ billion)
Exhibits 61: Data Table on Large enterprises - Market size and forecast 2024-2029 ($ billion)
Exhibits 62: Chart on Large enterprises - Year-over-year growth 2024-2029 (%)
Exhibits 63: Data Table on Large enterprises - Year-over-year growth 2024-2029 (%)
Exhibits 64: Market opportunity by End-user ($ billion)
Exhibits 65: Data Table on Market opportunity by End-user ($ billion)
Exhibits 66: Chart on Delivery Mode - Market share 2024-2029 (%)
Exhibits 67: Data Table on Delivery Mode - Market share 2024-2029 (%)
Exhibits 68: Chart on Comparison by Delivery Mode
Exhibits 69: Data Table on Comparison by Delivery Mode
Exhibits 70: Chart on Offline - Market size and forecast 2024-2029 ($ billion)
Exhibits 71: Data Table on Offline - Market size and forecast 2024-2029 ($ billion)
Exhibits 72: Chart on Offline - Year-over-year growth 2024-2029 (%)
Exhibits 73: Data Table on Offline - Year-over-year growth 2024-2029 (%)
Exhibits 74: Chart on Online - Market size and forecast 2024-2029 ($ billion)
Exhibits 75: Data Table on Online - Market size and forecast 2024-2029 ($ billion)
Exhibits 76: Chart on Online - Year-over-year growth 2024-2029 (%)
Exhibits 77: Data Table on Online - Year-over-year growth 2024-2029 (%)
Exhibits 78: Market opportunity by Delivery Mode ($ billion)
Exhibits 79: Data Table on Market opportunity by Delivery Mode ($ billion)
Exhibits 80: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
Exhibits 81: Chart on Market share By Geographical Landscape 2024-2029 (%)
Exhibits 82: Data Table on Market share By Geographical Landscape 2024-2029 (%)
Exhibits 83: Chart on Geographic comparison
Exhibits 84: Data Table on Geographic comparison
Exhibits 85: Chart on North America - Market size and forecast 2024-2029 ($ billion)
Exhibits 86: Data Table on North America - Market size and forecast 2024-2029 ($ billion)
Exhibits 87: Chart on North America - Year-over-year growth 2024-2029 (%)
Exhibits 88: Data Table on North America - Year-over-year growth 2024-2029 (%)
Exhibits 89: Chart on Europe - Market size and forecast 2024-2029 ($ billion)
Exhibits 90: Data Table on Europe - Market size and forecast 2024-2029 ($ billion)
Exhibits 91: Chart on Europe - Year-over-year growth 2024-2029 (%)
Exhibits 92: Data Table on Europe - Year-over-year growth 2024-2029 (%)
Exhibits 93: Chart on APAC - Market size and forecast 2024-2029 ($ billion)
Exhibits 94: Data Table on APAC - Market size and forecast 2024-2029 ($ billion)
Exhibits 95: Chart on APAC - Year-over-year growth 2024-2029 (%)
Exhibits 96: Data Table on APAC - Year-over-year growth 2024-2029 (%)
Exhibits 97: Chart on South America - Market size and forecast 2024-2029 ($ billion)
Exhibits 98: Data Table on South America - Market size and forecast 2024-2029 ($ billion)
Exhibits 99: Chart on South America - Year-over-year growth 2024-2029 (%)
Exhibits 100: Data Table on South America - Year-over-year growth 2024-2029 (%)
Exhibits 101: Chart on Middle East and Africa - Market size and forecast 2024-2029 ($ billion)
Exhibits 102: Data Table on Middle East and Africa - Market size and forecast 2024-2029 ($ billion)
Exhibits 103: Chart on Middle East and Africa - Year-over-year growth 2024-2029 (%)
Exhibits 104: Data Table on Middle East and Africa - Year-over-year growth 2024-2029 (%)
Exhibits 105: Chart on US - Market size and forecast 2024-2029 ($ billion)
Exhibits 106: Data Table on US - Market size and forecast 2024-2029 ($ billion)
Exhibits 107: Chart on US - Year-over-year growth 2024-2029 (%)
Exhibits 108: Data Table on US - Year-over-year growth 2024-2029 (%)
Exhibits 109: Chart on China - Market size and forecast 2024-2029 ($ billion)
Exhibits 110: Data Table on China - Market size and forecast 2024-2029 ($ billion)
Exhibits 111: Chart on China - Year-over-year growth 2024-2029 (%)
Exhibits 112: Data Table on China - Year-over-year growth 2024-2029 (%)
Exhibits 113: Chart on Germany - Market size and forecast 2024-2029 ($ billion)
Exhibits 114: Data Table on Germany - Market size and forecast 2024-2029 ($ billion)
Exhibits 115: Chart on Germany - Year-over-year growth 2024-2029 (%)
Exhibits 116: Data Table on Germany - Year-over-year growth 2024-2029 (%)
Exhibits 117: Chart on Canada - Market size and forecast 2024-2029 ($ billion)
Exhibits 118: Data Table on Canada - Market size and forecast 2024-2029 ($ billion)
Exhibits 119: Chart on Canada - Year-over-year growth 2024-2029 (%)
Exhibits 120: Data Table on Canada - Year-over-year growth 2024-2029 (%)
Exhibits 121: Chart on UK - Market size and forecast 2024-2029 ($ billion)
Exhibits 122: Data Table on UK - Market size and forecast 2024-2029 ($ billion)
Exhibits 123: Chart on UK - Year-over-year growth 2024-2029 (%)
Exhibits 124: Data Table on UK - Year-over-year growth 2024-2029 (%)
Exhibits 125: Chart on Japan - Market size and forecast 2024-2029 ($ billion)
Exhibits 126: Data Table on Japan - Market size and forecast 2024-2029 ($ billion)
Exhibits 127: Chart on Japan - Year-over-year growth 2024-2029 (%)
Exhibits 128: Data Table on Japan - Year-over-year growth 2024-2029 (%)
Exhibits 129: Chart on India - Market size and forecast 2024-2029 ($ billion)
Exhibits 130: Data Table on India - Market size and forecast 2024-2029 ($ billion)
Exhibits 131: Chart on India - Year-over-year growth 2024-2029 (%)
Exhibits 132: Data Table on India - Year-over-year growth 2024-2029 (%)
Exhibits 133: Chart on South Korea - Market size and forecast 2024-2029 ($ billion)
Exhibits 134: Data Table on South Korea - Market size and forecast 2024-2029 ($ billion)
Exhibits 135: Chart on South Korea - Year-over-year growth 2024-2029 (%)
Exhibits 136: Data Table on South Korea - Year-over-year growth 2024-2029 (%)
Exhibits 137: Chart on France - Market size and forecast 2024-2029 ($ billion)
Exhibits 138: Data Table on France - Market size and forecast 2024-2029 ($ billion)
Exhibits 139: Chart on France - Year-over-year growth 2024-2029 (%)
Exhibits 140: Data Table on France - Year-over-year growth 2024-2029 (%)
Exhibits 141: Chart on Italy - Market size and forecast 2024-2029 ($ billion)
Exhibits 142: Data Table on Italy - Market size and forecast 2024-2029 ($ billion)
Exhibits 143: Chart on Italy - Year-over-year growth 2024-2029 (%)
Exhibits 144: Data Table on Italy - Year-over-year growth 2024-2029 (%)
Exhibits 145: Market opportunity By Geographical Landscape ($ billion)
Exhibits 146: Data Tables on Market opportunity By Geographical Landscape ($ billion)
Exhibits 147: Impact of drivers and challenges in 2024 and 2029
Exhibits 148: Overview on criticality of inputs and factors of differentiation
Exhibits 149: Overview on factors of disruption
Exhibits 150: Impact of key risks on business
Exhibits 151: Companies covered
Exhibits 152: Company ranking index
Exhibits 153: Matrix on companies position and classification
Exhibits 154: Apple Inc. - Overview
Exhibits 155: Apple Inc. - Business segments
Exhibits 156: Apple Inc. - Key news
Exhibits 157: Apple Inc. - Key offerings
Exhibits 158: Apple Inc. - Segment focus
Exhibits 159: SWOT
Exhibits 160: Broadcom Inc. - Overview
Exhibits 161: Broadcom Inc. - Business segments
Exhibits 162: Broadcom Inc. - Key news
Exhibits 163: Broadcom Inc. - Key offerings
Exhibits 164: Broadcom Inc. - Segment focus
Exhibits 165: SWOT
Exhibits 166: Cisco Systems Inc. - Overview
Exhibits 167: Cisco Systems Inc. - Business segments
Exhibits 168: Cisco Systems Inc. - Key news
Exhibits 169: Cisco Systems Inc. - Key offerings
Exhibits 170: Cisco Systems Inc. - Segment focus
Exhibits 171: SWOT
Exhibits 172: Dell Technologies Inc. - Overview
Exhibits 173: Dell Technologies Inc. - Business segments
Exhibits 174: Dell Technologies Inc. - Key news
Exhibits 175: Dell Technologies Inc. - Key offerings
Exhibits 176: Dell Technologies Inc. - Segment focus
Exhibits 177: SWOT
Exhibits 178: FUJIFILM Holdings Corp. - Overview
Exhibits 179: FUJIFILM Holdings Corp. - Business segments
Exhibits 180: FUJIFILM Holdings Corp. - Key news
Exhibits 181: FUJIFILM Holdings Corp. - Key offerings
Exhibits 182: FUJIFILM Holdings Corp. - Segment focus
Exhibits 183: SWOT
Exhibits 184: HCL Technologies Ltd. - Overview
Exhibits 185: HCL Technologies Ltd. - Business segments
Exhibits 186: HCL Technologies Ltd. - Key news
Exhibits 187: HCL Technologies Ltd. - Key offerings
Exhibits 188: HCL Technologies Ltd. - Segment focus
Exhibits 189: SWOT
Exhibits 190: Infosys Ltd. - Overview
Exhibits 191: Infosys Ltd. - Business segments
Exhibits 192: Infosys Ltd. - Key news
Exhibits 193: Infosys Ltd. - Key offerings
Exhibits 194: Infosys Ltd. - Segment focus
Exhibits 195: SWOT
Exhibits 196: International Business Machines Corp. - Overview
Exhibits 197: International Business Machines Corp. - Business segments
Exhibits 198: International Business Machines Corp. - Key news
Exhibits 199: International Business Machines Corp. - Key offerings
Exhibits 200: International Business Machines Corp. - Segment focus
Exhibits 201: SWOT
Exhibits 202: Lenovo Group Ltd. - Overview
Exhibits 203: Lenovo Group Ltd. - Business segments
Exhibits 204: Lenovo Group Ltd. - Key news
Exhibits 205: Lenovo Group Ltd. - Key offerings
Exhibits 206: Lenovo Group Ltd. - Segment focus
Exhibits 207: SWOT
Exhibits 208: Microsoft Corp. - Overview
Exhibits 209: Microsoft Corp. - Business segments
Exhibits 210: Microsoft Corp. - Key news
Exhibits 211: Microsoft Corp. - Key offerings
Exhibits 212: Microsoft Corp. - Segment focus
Exhibits 213: SWOT
Exhibits 214: S and P Global Inc. - Overview
Exhibits 215: S and P Global Inc. - Business segments
Exhibits 216: S and P Global Inc. - Key offerings
Exhibits 217: S and P Global Inc. - Segment focus
Exhibits 218: SWOT
Exhibits 219: Samsung Electronics Co. Ltd. - Overview
Exhibits 220: Samsung Electronics Co. Ltd. - Business segments
Exhibits 221: Samsung Electronics Co. Ltd. - Key news
Exhibits 222: Samsung Electronics Co. Ltd. - Key offerings
Exhibits 223: Samsung Electronics Co. Ltd. - Segment focus
Exhibits 224: SWOT
Exhibits 225: SAP SE - Overview
Exhibits 226: SAP SE - Business segments
Exhibits 227: SAP SE - Key news
Exhibits 228: SAP SE - Key offerings
Exhibits 229: SAP SE - Segment focus
Exhibits 230: SWOT
Exhibits 231: Toshiba Corp. - Overview
Exhibits 232: Toshiba Corp. - Business segments
Exhibits 233: Toshiba Corp. - Key news
Exhibits 234: Toshiba Corp. - Key offerings
Exhibits 235: Toshiba Corp. - Segment focus
Exhibits 236: SWOT
Exhibits 237: Wipro Ltd. - Overview
Exhibits 238: Wipro Ltd. - Business segments
Exhibits 239: Wipro Ltd. - Key news
Exhibits 240: Wipro Ltd. - Key offerings
Exhibits 241: Wipro Ltd. - Segment focus
Exhibits 242: SWOT
Exhibits 243: Inclusions checklist
Exhibits 244: Exclusions checklist
Exhibits 245: Currency conversion rates for US$
Exhibits 246: Research methodology
Exhibits 247: Information sources
Exhibits 248: Data validation
Exhibits 249: Validation techniques employed for market sizing
Exhibits 250: Data synthesis
Exhibits 251: 360 degree market analysis
Exhibits 252: List of abbreviations

Executive Summary

The following companies are recognized as the key players in the global support services market: ABB Ltd., Apple Inc., Broadcom Inc., Cisco Systems Inc., Dell Technologies Inc., FUJIFILM Holdings Corp., HCL Technologies Ltd., Infosys Ltd., International Business Machines Corp., Lenovo Group Ltd., Microsoft Corp., Panasonic Holdings Corp., Quatrro Inc., S and P Global Inc., Samsung Electronics Co. Ltd., SAP SE, Toshiba Corp., Wipro Ltd., and Zenoti.

Commenting on the report, an analyst from the research team said: "The latest trend gaining momentum in the market is rising adoption of ai models in support services."

According to the report, one of the major drivers for this market is the increasing demand for support services from aviation industry.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to a SWOT analysis of the key vendors.

Companies Mentioned (Partial List)

A selection of companies mentioned in this report includes, but is not limited to:

  • ABB Ltd.
  • Apple Inc.
  • Broadcom Inc.
  • Cisco Systems Inc.
  • Dell Technologies Inc.
  • FUJIFILM Holdings Corp.
  • HCL Technologies Ltd.
  • Infosys Ltd.
  • International Business Machines Corp.
  • Lenovo Group Ltd.
  • Microsoft Corp.
  • Panasonic Holdings Corp.
  • Quatrro Inc.
  • S and P Global Inc.
  • Samsung Electronics Co. Ltd.
  • SAP SE
  • Toshiba Corp.
  • Wipro Ltd.
  • Zenoti