Contract Cleaning Services Market - Global Industry Size, Share, Trends, Opportunity, and Forecast, 2021-2031

The Global Contract Cleaning Services Market is projected to experience substantial growth, rising from a valuation of USD 383.15 Billion in 2025 to USD 629.26 Billion by 2031, reflecting a CAGR of 8.62%. This industry centers on the outsourcing of janitorial and facility maintenance duties to professional external providers responsible for managing sanitary operations across commercial, industrial, and residential properties. Key drivers fueling this expansion include a heightened focus on hygiene standards following the global health crisis and the strategic move by organizations to lower operational overhead through outsourcing. Additionally, the continuous growth of the commercial real estate sector demands reliable maintenance solutions, sustaining the need for professional cleaning engagements across diverse industries.

Data from the Building Service Contractors Association International indicates that in 2024, the average number of accounts managed by cleaning contractors grew by approximately 12 percent compared to the previous year. However, despite this expansion, the industry faces a major hurdle regarding severe labor shortages and high rates of employee turnover. This workforce volatility exerts significant pressure on recruitment budgets and operational stability, which potentially hampers the ability of service providers to scale effectively and sustain high levels of service quality.

Market Drivers

The adoption of Automated Cleaning Technologies and IoT Solutions is fundamentally transforming the Global Contract Cleaning Services Market by mitigating labor shortages and optimizing operational efficiency. Service providers are increasingly utilizing autonomous mobile robots and smart sensors to handle repetitive tasks such as floor scrubbing and vacuuming, enabling human staff to concentrate on high-value, detailed sanitation work. This technological evolution has moved beyond the experimental phase to scalable implementation within commercial and industrial facilities. Highlighting this shift, Tennant Company announced in June 2025 that it had surpassed a major milestone by selling its 10,000th autonomous mobile robot, marking a transition beyond early adoption for facility management automation.

In parallel, the market is being driven by a rising demand for Sustainable and Green Cleaning Methodologies, influenced by corporate environmental goals and regulatory pressures. Clients are increasingly mandating the use of eco-friendly products and transparent sustainability reporting as conditions for contract renewals, compelling providers to align with Environmental, Social, and Governance criteria to remain competitive. According to an analysis by Cleaning & Maintenance Management in July 2025, the percentage of building service contractors using ESG reporting to attract clients and employees increased to 41 percent. The financial benefits of these trends are evident in the performance of market leaders; for instance, ABM Industries reported annual revenue of $8.4 billion in 2024, a 3.2 percent increase driven by its strategic adaptability in a changing landscape.

Market Challenges

Severe labor shortages and high employee turnover rates pose a significant obstacle to the expansion of the Global Contract Cleaning Services Market. Faced with a volatile workforce, service providers are forced to redirect capital and management attention toward continuous recruitment and training cycles rather than strategic business development. This instability creates bottlenecks in service delivery; without a dependable labor pool, cleaning companies often lack the capacity to accept new contracts or enter new territories, effectively placing an artificial limit on revenue growth. Furthermore, frequent staff turnover disrupts the consistency of service quality, leading to client dissatisfaction and the potential loss of existing accounts, which directly undermines market stability.

The severity of this issue is highlighted by the Cleaning & Maintenance Management 2024 Building Service Contractor Benchmarking Survey, in which 76 percent of contractors identified recruiting and retaining staff as their primary business challenge. This statistic reveals that the majority of market participants are operating under significant labor constraints. As contractors struggle to staff their existing obligations, their ability to capitalize on the rising demand from the commercial real estate sector is severely restricted, thereby slowing the overall growth trajectory of the market.

Market Trends

The consolidation of services into Integrated Facility Management (IFM) solutions is reshaping procurement strategies, as facility owners increasingly prefer unified models over fragmented, single-service contracts. Clients are choosing to bundle janitorial tasks with maintenance to streamline governance and leverage economies of scale, favoring large-scale providers capable of delivering comprehensive solutions. This aggregation boosts revenue through expanded service scope rather than volume alone. The momentum of this trend is illustrated by sector performance; according to JLL’s November 2024 Q3 earnings release, revenue for the firm’s Work Dynamics segment grew by 20 percent year-over-year, driven by integrated workplace management mandates.

Simultaneously, the utilization of data analytics for operational transparency and automated reporting has become critical for validating outcome-based service delivery. Contractors are adopting digital platforms to track workforce activity in real-time, bridging the trust gap with clients through granular compliance dashboards. This digital pivot optimizes labor deployment and justifies contract value by proving service quality. The success of this approach is evident in market data; according to Mitie Group PLC’s June 2024 full-year results, the company reported record revenue of £4.5 billion, an 11 percent increase attributed to its strategic pivot toward technology-led facilities transformation.

Key Players Profiled in the Contract Cleaning Services Market

• ABM Industries Incorporated
• Jani-King International, Inc.
• Anago Cleaning Systems, Inc.
• Vanguard Cleaning Systems, Inc.
• Pritchard Industries, Inc.
• Duraclean Corporation
• ServiceMaster OpCo Holdings LLC
• OCS Group Holdings Ltd.
• Cintas Corporation
• HCS Group GmbH

Report Scope

In this report, the Global Contract Cleaning Services Market has been segmented into the following categories:

Contract Cleaning Services Market, by Service Type:

• Specialized Cleaning Services
• Window Cleaning
• Carpet
• Upholstery Cleaning

Contract Cleaning Services Market, by End User:

• Commercial
• Residential
• Industrial
• Healthcare
• Educational Institutions

Contract Cleaning Services Market, by Region:

• North America
• Europe
• Asia-Pacific
• South America
• Middle East & Africa

Competitive Landscape

Company Profiles: Detailed analysis of the major companies present in the Global Contract Cleaning Services Market.

Available Customization

The analyst offers customization according to your specific needs. The following customization options are available for the report:

• Detailed analysis and profiling of additional market players (up to five).

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