Key Highlights
- Business Process Outsourcing (BPO) services include revenues generated both from signed deals that remain under contract and the annual revenues associated with new contracts signed within a particular calendar year. The services include the outsourcing of functions such as customer relationship management, finance & accounting, human resources, knowledge process outsourcing, procurement, and vertical-specific processes. The total value of the market represents the demand for the service coming from a particular country.
 - The Turkish BPO services market recorded revenues of $1.3 billion in 2023, representing a compound annual growth rate (CAGR) of 5.7% between 2018 and 2023.
 - The vertical-specific BPO segment accounted for the market's largest proportion in 2023, with total revenues of $0.4 billion, equivalent to 28.0% of the market's overall value.
 - Turkey's strategic location at the crossroads of Europe, the Middle East, and Asia makes it an ideal destination for foreign enterprises seeking cost-effective outsourcing solutions.
 
Scope
- Save time carrying out entry-level research by identifying the size, growth, and leading players in the bpo services market in Turkey
 - Use the Five Forces analysis to determine the competitive intensity and therefore attractiveness of the bpo services market in Turkey
 - Leading company profiles reveal details of key bpo services market players’ global operations and financial performance
 - Add weight to presentations and pitches by understanding the future growth prospects of the Turkey bpo services market with five year forecasts
 
Reasons to Buy
- What was the size of the Turkey bpo services market by value in 2023?
 - What will be the size of the Turkey bpo services market in 2028?
 - What factors are affecting the strength of competition in the Turkey bpo services market?
 - How has the market performed over the last five years?
 - How large is Turkey’s bpo services market in relation to its regional counterparts?
 
Table of Contents
Companies Mentioned (Partial List)
A selection of companies mentioned in this report includes, but is not limited to:
- Accenture Plc
 - Wipro Ltd
 - TTEC Holdings Inc
 - ISS AS
 

