The UK general insurance market is estimated to have contracted in 2025, following four consecutive years of growth. Meanwhile, distribution trends remain largely unchanged.
Scope
- The personal lines segment is estimated to have contracted in 2025 - the first decline since 2020. Commercial lines is also estimated to have contracted.
- The analyst forecasts the direct channel to remain the leading route for personal lines, supported by insurers’ ongoing investment in digital capabilities and improvements to online customer experiences.
- Meanwhile, The analyst expects brokers to remain the dominant commercial lines distribution channel.
Reasons to Buy
- Understand how certain core markets in the UK general insurance market performed in 2024 and are expected to perform over 2025-29.
- Ascertain how underlying factors and drivers in these markets will shape them going forward.
- Explore the current and future market shares in the distribution of both commercial and personal lines from 2024 to 2029.
Table of Contents
1. Executive Summary2. Total General Insurance
3. Personal Insurance
4. Commercial Insurance
5. Distribution
6. Appendix
Companies Mentioned (Partial List)
A selection of companies mentioned in this report includes, but is not limited to:
- Acturis Commercial Broking
- Marsh
- Aon

