Enterprise Tech Ecosystem Series: American Express Company - 2025

American Express (Amex) is a US-based globally integrated payments company specializing in providing credit and charge cards to large corporations, mid-sized companies, small businesses and consumers. The company’s product and service portfolio includes credit cards, charge cards, banking and other payment and financing products, merchant acquisition and processing, servicing and settlement, network services, fraud prevention services, expense management products and services, and travel and lifestyle services. American Express cards are issued by both American Express itself as well as by third-party banks and other institutions that are part of the American Express network. The company’s products and services are marketed and sold through multiple channels, including online and mobile applications, customer referral programs, affiliate marketing, business partners, third-party service providers, in-house sales teams, telephone and direct mail. Amex has four reportable operating segments, namely U.S. Consumer Services (USCS), Commercial Services (CS), International Card Services (ICS), and Global Merchant and Network Services (GMNS).

The report provides information and insights into Amex's tech activities, including:

• Insights of its digital transformation strategies and innovation programs.
• Overview of technology initiatives covering partnerships, product launches, investments, and acquisitions.
• Insights on each technology initiative including technology theme, objective, and benefits.
• Details of estimated ICT budgets and major ICT contracts.

Scope

• The report provides insights into the company’s tech activities, including its digital transformation strategies, its innovation programs, its technology initiatives, investments and acquisitions.

Reasons to Buy

• Gain insights into Amex's tech operations.
• Gain insights into its tech strategies and innovation initiatives.
• Gain insights into its technology themes under focus.
• Gain insights into various product launches, partnerships, investments, and acquisitions.