Advising a client through the estate administration process requires a solid understanding of probate, tax, and trust laws, as well as empathy, attention-to-detail, and responsiveness. Sometimes the burden of the estate administration process can be eased with some strategic planning before death. Even the most thorough estate plans can, however, still have surprises that require an unanticipated probate proceeding.Navigating the estate administration process with the client experience in mind
When helping clients through the legal responsibilities that follow a loved one’s death, estate planning attorneys are issue-spotting, advocating, and explaining. Internal and external checklists are essential to mitigate risk, to meet the demands of an estate administration practice, and to ensure the client’s experience exceeds expectations. Using checklists and samples, this seminar provides practical advice to help estate planning attorneys navigate the estate administration process with the client experience in mind.
Course Content
9:30 - 9:40 am - Preparing for the First MeetingInternal Checklists: Presentation documents; Agenda
External Checklists: Engagement letter; Preliminary information request
form
Jennifer A. Civitella Hilario, Esq.,
JC Hilario, PC, Winchester
9:40 - 9:50 am - Mapping the Estate
Internal Checklists: Information gathering; Internal tracking, assignment of tasks, and calendaring; Issue-spotting
External Checklists: Information gathering; Estate administration memo and meeting(s)
Jennifer A. Civitella Hilario, Esq.,
JC Hilario, PC, Winchester
9:50 - 9:55 am - Q&A Session
Panel
9:55 - 10:05 am - Administering the Estate
Internal Checklists: Estate status reviews; Ongoing tracking probate, creditors, tax compliance, and implementation
External Checklists: Client-friendly status checklists and communications; Managing client involvement; Assisting client with implementation
Samantha B. Owens, Esq.,
JC Hilario, PC, Winchester
10:05 - 10:15 am - Crossing the Finish Line
Internal Checklists: Closing memo
External Checklists: Explanatory memo and meeting(s); Ongoing advice
Samantha B. Owens, Esq.,
JC Hilario, PC, Winchester
10:15 - 10:20 am - Q&A Session
Panel
10:20 - 10:30 am - Key Takeaways
Panel
Speakers
ChairJennifer A. Civitella Hilario, Esq.,
JC Hilario, PC, Winchester
Faculty
Samantha B. Owens, Esq.,
JC Hilario, PC, Winchester