North America Messaging Application API Market Size, Share & Trends Analysis Report By Type (Open APIs, and Private APIs), By Function, By Enterprise Size, By Application, By End Use, By Country and Growth Forecast, 2025 - 2032

The North America Messaging Application API Market is expected to witness market growth of 17.8% CAGR during the forecast period (2025-2032).

The US market dominated the North America Messaging Application API Market by country in 2024, and is expected to continue to be a dominant market till 2032; thereby, achieving a market value of $40.12 billion by 2032. The Canada market is experiencing a CAGR of 20.3% during 2025-2032. Additionally, the Mexico market is expected to exhibit a CAGR of 19.1% during 2025-2032.



A messaging application programming interface (API) is a collection of protocols and tools that allow developers to incorporate messaging capabilities into software systems, websites, or applications. These APIs allow applications to send, receive, and manage messages across various communication platforms, including SMS, chat apps, social media messengers, and in-app messaging services.

In recent years, the rapid digital transformation across industries has underscored the importance of effective communication. Businesses are no longer confined to traditional means of interaction, as customers now expect seamless, real-time communication through various channels. Messaging APIs bridges the gap by offering flexible and scalable solutions that facilitate interactions across diverse platforms, including SMS, social media messaging, in-app chat, and even voice communication.

The overall messaging application API adoption landscape in North America is characterized by robust growth driven by diverse industry needs and proactive governmental support. The region’s commitment to digital transformation and advanced communication infrastructure makes it a leading market for messaging APIs. In the United States, the e-commerce and retail sector significantly drives the adoption of messaging application APIs. The Census Bureau of the Department of Commerce announced in February 2025 that the estimate of U.S. retail e-commerce sales for the fourth quarter of 2024, adjusted for seasonal variation but not for price changes, was $308.9 billion, an increase of 2.7 percent (±0.9) from the third quarter of 2024. As online shopping becomes integral to consumer behavior, businesses leverage APIs to enhance customer engagement through real-time notifications, personalized promotions, and seamless customer support. The U.S. government’s support for digital innovation is evident through initiatives like the National Institute of Standards and Technology (NIST) developing frameworks to secure online transactions, which indirectly supports the adoption of APIs for secure and reliable communication. Hence, as industries increasingly prioritize customer engagement and secure communication, the adoption of messaging APIs in North America is set to continue its upward trajectory.

List of Key Companies Profiled

• Google LLC (Alphabet Inc.)
• Cisco Systems, Inc.
• HubSpot, Inc.
• Meta Platforms, Inc.
• Microsoft Corporation
• Salesforce, Inc.
• Zendesk, Inc.
• Twilio, Inc.
• Sinch AB
• MessageBird (Bird)

Market Report Segmentation

By Type

• Open APIs
• Private APIs

By Function

• Messaging APIs
• Authentication & Identity APIs
• Voice & Video Call APIs
• Other Function

By Enterprise Size

• Large Enterprises
• Small & Medium Enterprises (SMEs)

By Application

• Customer Engagement
• Marketing & Notifications
• Collaboration Tools
• IoT & Automation
• Other Application

By End Use

• E-commerce & Retail
• Banking & Financial Services
• Healthcare
• Travel & Hospitality
• IT & Telecom
• Other End Use

By Country

• US
• Canada
• Mexico
• Rest of North America