+353-1-416-8900REST OF WORLD
+44-20-3973-8888REST OF WORLD
1-917-300-0470EAST COAST U.S
1-800-526-8630U.S. (TOLL FREE)
Sale

Restaurant Technology Solutions Market - Global Forecast 2025-2032

  • PDF Icon

    Report

  • 188 Pages
  • October 2025
  • Region: Global
  • 360iResearch™
  • ID: 6085521
UP TO OFF until Jan 01st 2026
1h Free Analyst Time
1h Free Analyst Time

Speak directly to the analyst to clarify any post sales queries you may have.

The restaurant technology solutions market is undergoing a significant transformation, driven by evolving customer expectations, workforce changes, and the need for operational agility. This executive-focused overview provides strategic clarity for leaders evaluating digital transformation priorities within restaurant operations.

Market Snapshot: Restaurant Technology Solutions Market

The Restaurant Technology Solutions Market grew from USD 6.36 billion in 2024 to USD 7.22 billion in 2025. It is expected to continue growing at a CAGR of 14.07%, reaching USD 18.24 billion by 2032.

Scope & Segmentation

  • Solution Types: Customer engagement (e.g., campaign management, loyalty and rewards, referrals, feedback), delivery and order fulfillment (e.g., driver tracking, online ordering, third-party delivery integrations), kitchen and back-of-house (e.g., food waste monitoring, kitchen displays, inventory management), point of sale (cloud POS suite, fixed POS, mobile POS, self-service kiosks), recipe and menu management, reservations and table management (e.g., guest paging, waitlist, table assignment), sales and payments (contactless payments, digital invoicing, split bills), and workforce and labor (staff scheduling, payroll integration, time clock).
  • Technology Used: Artificial intelligence (AI), machine learning, Internet of Things (IoT), augmented reality (AR), and blockchain.
  • Business Models: Delivery-only, dine-in, and takeaway formats.
  • Restaurant Formats: Bar and nightlife, cafes and bakeries, casual and fine dining, catering, fast casual, ghost kitchens, quick service, food trucks, hotels and resorts.
  • Pricing Models: Bundled suite, subscription, transaction-based, usage-based, freemium, and perpetual license.
  • Deployment Types: Cloud-based and on-premise.
  • End-Users: Bars, nightclubs, catering providers, hotel F&B, quick service restaurants, fine and casual dining, including specialty segments like corporate catering and boutique resorts.
  • Geographic Segmentation: Americas (North America, Latin America), Europe, Middle East & Africa (including sub-regions such as Western Europe, Middle East, and Africa), and Asia-Pacific (including China, India, Japan, South Korea, Australia, Southeast Asia).

Key Takeaways for Senior Decision-Makers

  • Customer-facing innovation now requires fully integrated platforms spanning engagement, ordering, payments, and feedback for seamless operation-wide data flow.
  • Operators are prioritizing modular architectures and open APIs to enable rapid integration of best-of-breed solutions, ensuring adaptability and future-proofing.
  • Front- and back-of-house technologies are converging, allowing demand signals from digital ordering to inform production planning, menu engineering, and waste reduction in real time.
  • Growing regulatory variability and changing consumer payment preferences demand agile compliance and payment-processing capabilities that differ by region.
  • Flexible pricing models and cloud deployments are favored by multi-unit and enterprise operators for scalability, predictable cost control, and ease of pilot implementation.
  • Restaurant technology strategy increasingly focuses on outcomes-first pilots and measurable KPIs to support phased, risk-managed digital transformation efforts.

Tariff Impact and Operational Implications

Recent adjustments to tariffs and policy measures have produced widespread effects on hardware sourcing, procurement timelines, and vendor strategy across the global restaurant technology stack. Operators are mitigating capital risk by favoring software-centric and as-a-service models, shifting away from hardware dependency. As input and equipment costs fluctuate, menu and recipe management technology adoption is accelerating, helping restaurants safeguard margins and boost operational resilience.

Methodology & Data Sources

This report is based on a mixed-methods approach encompassing structured interviews with senior restaurant operators and technology product leaders, as well as mapping solution capabilities to real-world operational pain points. Secondary sources include technical documentation, industry analysis, and regulatory materials. Comparative analysis emphasizes platform openness and implementation feasibility, ensuring actionable recommendations for technology adoption.

Why This Report Matters

  • Enables C-suite and board-level decision-makers to benchmark digital transformation progress and prioritize technology investments with strategic clarity.
  • Delivers practical visibility into how modular architectures, regional factors, and new technology paradigms influence vendor selection and deployment strategy.
  • Guides actionable steps on piloting, procurement, and scaling solutions to achieve operational KPIs and long-term business objectives.

Conclusion

This research equips leaders with a pragmatic view of emerging restaurant technology solutions, focusing on interoperability, modular deployment, and procurement resilience. Aligning investments with high-impact operational goals enables measurable improvements and supports successful digital transformation.

Table of Contents

1. Preface
1.1. Objectives of the Study
1.2. Market Segmentation & Coverage
1.3. Years Considered for the Study
1.4. Currency & Pricing
1.5. Language
1.6. Stakeholders
2. Research Methodology
3. Executive Summary
4. Market Overview
5. Market Insights
5.1. Deploying of contactless ordering using QR-enabled smart menus to enhance safety, convenience, and efficiency
5.2. Integration of AI-driven kitchen automation systems to optimize labor efficiency and food consistency
5.3. Integration of IoT based sensor networks for real time equipment monitoring
5.4. Integrate robotic automation in kitchens for consistent food preparation, faster service, and labor efficiency
5.5. Implementation of blockchain enabled supply chain traceability platforms to ensure ingredient provenance
5.6. Development of integrated delivery and takeout management platforms for seamless multi-channel order processing
5.7. Expand self-service kiosks to streamline ordering efficiency
5.8. Adopt digital loyalty platforms for personalized guest engagement
5.9. Enable voice-assisted ordering to enhance customer convenience
5.10. Leverage predictive analytics to optimize menu engineering, improve profitability, and anticipate customer preferences
6. Cumulative Impact of United States Tariffs 2025
7. Cumulative Impact of Artificial Intelligence 2025
8. Restaurant Technology Solutions Market, by Solution Type
8.1. Customer Engagement
8.1.1. Campaign Management
8.1.2. Feedback & Reputation
8.1.3. Gift Cards
8.1.4. Loyalty & Rewards Programs
8.1.5. Referrals
8.2. Delivery & Order Fulfillment
8.2.1. Driver Tracking & Route Optimization
8.2.2. In-house Delivery Management
8.2.3. Online Ordering Systems
8.2.4. Third-party Delivery App Integrations
8.3. Kitchen & Back-Of-House
8.3.1. Food Waste Monitoring
8.3.2. Inventory Management
8.3.3. Kitchen Display Systems
8.3.4. Production Planning
8.3.5. Recipe & Prep
8.4. Point Of Sale
8.4.1. Cloud POS Suite
8.4.2. Fixed POS
8.4.3. Mobile POS
8.4.4. Self-Service Kiosk POS
8.5. Recipe & Menu Management
8.6. Reservations & Table Management
8.6.1. Floor Plan
8.6.2. Guest Paging
8.6.3. Reservations
8.6.4. Table Assignment
8.6.5. Waitlist & Queue
8.7. Sales & Payments
8.7.1. Contactless/NFC Payments
8.7.2. Digital Invoicing & Receipts
8.7.3. Mobile Wallet Support
8.7.4. Point of Sale (POS) Systems
8.7.5. Sales & Revenue Reports
8.7.6. Split Bills & Tip Management
8.8. Workforce & Labor
8.8.1. Labor Cost & Efficiency Tracking
8.8.2. Payroll & HR Integration
8.8.3. Staff Scheduling
8.8.4. Task Management
8.8.5. Time Clock & Attendance
8.8.6. Training & LMS
9. Restaurant Technology Solutions Market, by Technology Used
9.1. Artificial Intelligence (AI)
9.2. Augmented Reality (AR)
9.3. Blockchain
9.4. Internet of Things (IoT)
9.5. Machine Learning (ML)
10. Restaurant Technology Solutions Market, by Business Model
10.1. Delivery-Only
10.2. Dine-In
10.3. Takeaway
11. Restaurant Technology Solutions Market, by Restaurant Format
11.1. Bar & Nightlife
11.2. Cafe & Bakery
11.3. Casual Dining
11.4. Catering
11.5. Fast Casual
11.6. Fine Dining
11.7. Food Truck
11.8. Ghost Kitchen
11.9. Quick Service
12. Restaurant Technology Solutions Market, by Pricing Model
12.1. Bundled Suite
12.2. Freemium
12.3. Perpetual License
12.4. Subscription
12.5. Transaction-Based
12.6. Usage-Based
13. Restaurant Technology Solutions Market, by Deployment Type
13.1. Cloud-Based
13.2. On-Premise
14. Restaurant Technology Solutions Market, by End-User
14.1. Bars & Nightclubs
14.1.1. Craft Breweries
14.1.2. Pub Chains
14.2. Catering Establishments
14.2.1. Corporate Catering
14.2.2. Event Catering
14.3. Full-Service Restaurants
14.3.1. Casual Dining
14.3.2. Fine Dining
14.4. Hotels & Resorts
14.4.1. Boutique Resorts
14.4.2. Luxury Hotels
14.5. Quick Service Restaurants (QSR)
14.5.1. Cafés & Bakeries
14.5.2. Fast-Food Chains
15. Restaurant Technology Solutions Market, by Region
15.1. Americas
15.1.1. North America
15.1.2. Latin America
15.2. Europe, Middle East & Africa
15.2.1. Europe
15.2.2. Middle East
15.2.3. Africa
15.3. Asia-Pacific
16. Restaurant Technology Solutions Market, by Group
16.1. ASEAN
16.2. GCC
16.3. European Union
16.4. BRICS
16.5. G7
16.6. NATO
17. Restaurant Technology Solutions Market, by Country
17.1. United States
17.2. Canada
17.3. Mexico
17.4. Brazil
17.5. United Kingdom
17.6. Germany
17.7. France
17.8. Russia
17.9. Italy
17.10. Spain
17.11. China
17.12. India
17.13. Japan
17.14. Australia
17.15. South Korea
18. Competitive Landscape
18.1. Market Share Analysis, 2024
18.2. FPNV Positioning Matrix, 2024
18.3. Competitive Analysis
18.3.1. Toast Inc.
18.3.2. Lightspeed Commerce Inc.
18.3.3. Block, Inc.
18.3.4. 7shifts Employee Scheduling Software Inc.
18.3.5. ChowNow, Inc.
18.3.6. Connecteam, Inc.
18.3.7. Deliverect NV
18.3.8. ESHA Holding Company, LLC
18.3.9. HungerRush, LLC
18.3.10. Infor Equity Holdings, LLC by Koch Industries, Inc
18.3.11. LINGA LLC
18.3.12. MarginEdge Co.
18.3.13. NCR Voyix Corporation
18.3.14. Olo Inc.
18.3.15. Oracle Corporation
18.3.16. ParTech, Inc.
18.3.17. PlayerLync, LLC by Intertek Group plc.
18.3.18. QSR Automations, LLC.
18.3.19. R365 Inc.
18.3.20. Revel Systems, Inc.
18.3.21. Rezku by Guest Innovations, Inc.
18.3.22. SpotOn Transact, LLC
18.3.23. TouchBistro Inc.
18.3.24. Tripleseat Software, LLC
18.3.25. Zenput, Inc by CrunchTime! Information Systems, Inc.
18.3.26. Limerr Technologies Private Limited
18.3.27. PAX Technology Inc.
18.3.28. Elo Touch Solutions
18.3.29. Touch Dynamics, Inc.
18.3.30. Lunchbox Technologies, Inc.

Companies Mentioned

The companies profiled in this Restaurant Technology Solutions market report include:
  • Toast Inc.
  • Lightspeed Commerce Inc.
  • Block, Inc.
  • 7shifts Employee Scheduling Software Inc.
  • ChowNow, Inc.
  • Connecteam, Inc.
  • Deliverect NV
  • ESHA Holding Company, LLC
  • HungerRush, LLC
  • Infor Equity Holdings, LLC by Koch Industries, Inc
  • LINGA LLC
  • MarginEdge Co.
  • NCR Voyix Corporation
  • Olo Inc.
  • Oracle Corporation
  • ParTech, Inc.
  • PlayerLync, LLC by Intertek Group plc.
  • QSR Automations, LLC.
  • R365 Inc.
  • Revel Systems, Inc.
  • Rezku by Guest Innovations, Inc.
  • SpotOn Transact, LLC
  • TouchBistro Inc.
  • Tripleseat Software, LLC
  • Zenput, Inc by CrunchTime! Information Systems, Inc.
  • Limerr Technologies Private Limited
  • PAX Technology Inc.
  • Elo Touch Solutions
  • Touch Dynamics, Inc.
  • Lunchbox Technologies, Inc.

Table Information