Strategic Intelligence: The Internet of Things in Travel and Tourism (2025)

This report analyzes the key theme of internet of things in the travel and tourism sector. The internet of things is taking on importance as travel companies look to tackle high costs, ESG and improve customer experience. This report provides an insight into key trends, challenges, and recommendations, as well as providing concrete case studies to help the reader see examples of internet of things technologies in action.

Scope

• The Internet of Things, or IoT, describes the use of connected sensors and actuators to control and monitor the environment, the things that move within it, and the people that act within it. The analyst forecasts that the global IoT market will reach $1.8 trillion in revenue by 2028.
• IoT can address environmental, social, and governance (ESG) concerns in a host of ways from sensor-enabled smart lighting and thermostats that monitor and adjust the environment of lodgings to IoT-enabled smart buildings that integrate energy-efficient technology throughout cities.
• Rising costs are affecting various operational aspects of the sector, including utilities, supplies, maintenance, and labor. IoT can greatly assist in reducing costs for travel and tourism companies. IoT can exacerbate cybersecurity risks. IoT devices, such as smart locks in hotel rooms or connected baggage trackers, can serve as entry points for hackers.

Reasons to Buy

• Understand the impact of internet of things on the tourism industry, using case studies to help you understand how you can adapt and understand this theme.
• Assess the strategies that companies are adopting to succeed in the internet of things.