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E-Banking - Global Strategic Business Report

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    Report

  • 237 Pages
  • May 2025
  • Region: Global
  • Global Industry Analysts, Inc
  • ID: 6087743
The global market for E-Banking was valued at US$10.2 Trillion in 2024 and is projected to reach US$13.4 Trillion by 2030, growing at a CAGR of 4.6% from 2024 to 2030. This comprehensive report provides an in-depth analysis of market trends, drivers, and forecasts, helping you make informed business decisions. The report includes the most recent global tariff developments and how they impact the E-Banking market.

Global E-Banking Market - Key Trends & Drivers Summarized

Why Is E-Banking Redefining Global Financial Services?

E-banking - encompassing online and mobile banking platforms - has become the cornerstone of digital financial transformation, offering seamless, 24/7 access to financial services. It addresses key consumer demands for convenience, speed, and personalized service while drastically reducing operational costs for financial institutions. The proliferation of smartphones, growing internet penetration, and digital-native demographics are fueling exponential adoption of e-banking platforms across both developed and emerging markets.

With financial inclusion gaining global attention, e-banking is extending services to unbanked and underbanked populations, especially through mobile-first banking models in Africa, Asia, and Latin America. COVID-19 significantly accelerated digital banking adoption as lockdowns pushed both customers and institutions to migrate from physical branches to digital interfaces, reshaping expectations around banking accessibility and customer engagement.

What Innovations Are Driving Transformation in E-Banking?

The integration of AI, machine learning, and big data analytics is reshaping e-banking by enabling hyper-personalized financial services, real-time fraud detection, and automated customer support through chatbots. Biometric authentication, tokenization, and multi-factor encryption are enhancing security, addressing longstanding concerns around online banking fraud.

Open banking APIs are fostering greater interoperability and collaboration between banks and fintechs, allowing customers to manage multiple accounts and services through a single platform. Robotic process automation (RPA) is streamlining backend operations, improving efficiency and reducing turnaround times. Cloud-based infrastructures are enabling banks to scale rapidly while maintaining resilience and compliance across global markets.

Where Are Usage and Investment Growing the Fastest?

Adoption of e-banking is highest in regions with strong telecom infrastructure and regulatory support, including North America, Western Europe, and Southeast Asia. In countries such as India, Brazil, and Kenya, mobile-based banking is facilitating financial inclusion for rural and low-income populations. Challenger banks and neobanks are disrupting traditional banking by offering app-only services with lower fees and superior user interfaces.

Governments and central banks are also playing a role by issuing digital IDs, regulating digital wallets, and encouraging real-time payment infrastructure development. Venture capital investment in fintech startups offering e-banking platforms is reaching record levels, reflecting growing confidence in the sector’s scalability and profitability.

What Is Driving Market Growth and Innovation in E-Banking?

The growth in the e-banking market is driven by digital transformation initiatives, consumer demand for seamless services, and expanding fintech ecosystems. Banks are embracing cloud-native architectures and open API frameworks to enable real-time payments, cross-border transfers, and embedded financial services. Regulatory support for financial inclusion and digital KYC is also making onboarding easier and safer.

Furthermore, heightened competition from neobanks and fintech disruptors is pushing incumbents to innovate faster and adopt customer-centric digital strategies. As cybersecurity technologies advance and consumer trust grows, e-banking is poised to become the default channel for financial services globally, transforming banking from a transactional service into a lifestyle-integrated digital experience.

Report Scope

The report analyzes the E-Banking market, presented in terms of market value (US$ Thousand). The analysis covers the key segments and geographic regions outlined below.

Segments: Service Type (Online Banking, Mobile Banking, Telephone Banking, Digital Payment Services, Other Service Types); Application (Payments, Processing Services, Customer & Channel Management, Risk Management, Other Applications); End-User (Individual Customers, SMEs, Large Enterprises).

Geographic Regions/Countries: World; United States; Canada; Japan; China; Europe (France; Germany; Italy; United Kingdom; and Rest of Europe); Asia-Pacific; Rest of World.

Key Insights:

  • Market Growth: Understand the significant growth trajectory of the Online Banking segment, which is expected to reach US$5.4 Trillion by 2030 with a CAGR of a 4.6%. The Mobile Banking segment is also set to grow at 5.7% CAGR over the analysis period.
  • Regional Analysis: Gain insights into the U.S. market, valued at $2.7 Trillion in 2024, and China, forecasted to grow at an impressive 4.6% CAGR to reach $2.2 Trillion by 2030. Discover growth trends in other key regions, including Japan, Canada, Germany, and the Asia-Pacific.

Why You Should Buy This Report:

  • Detailed Market Analysis: Access a thorough analysis of the Global E-Banking Market, covering all major geographic regions and market segments.
  • Competitive Insights: Get an overview of the competitive landscape, including the market presence of major players across different geographies.
  • Future Trends and Drivers: Understand the key trends and drivers shaping the future of the Global E-Banking Market.
  • Actionable Insights: Benefit from actionable insights that can help you identify new revenue opportunities and make strategic business decisions.

Key Questions Answered:

  • How is the Global E-Banking Market expected to evolve by 2030?
  • What are the main drivers and restraints affecting the market?
  • Which market segments will grow the most over the forecast period?
  • How will market shares for different regions and segments change by 2030?
  • Who are the leading players in the market, and what are their prospects?

Report Features:

  • Comprehensive Market Data: Independent analysis of annual sales and market forecasts in US$ Million from 2024 to 2030.
  • In-Depth Regional Analysis: Detailed insights into key markets, including the U.S., China, Japan, Canada, Europe, Asia-Pacific, Latin America, Middle East, and Africa.
  • Company Profiles: Coverage of players such as Ally Bank, Banco Santander, Bank of America, BBVA, Capital One and more.
  • Complimentary Updates: Receive free report updates for one year to keep you informed of the latest market developments.

Some of the 42 companies featured in this E-Banking market report include:

  • Ally Bank
  • Banco Santander
  • Bank of America
  • BBVA
  • Capital One
  • Chime
  • Citi
  • DBS Bank
  • Deutsche Bank
  • HSBC Holdings plc
  • ING Group
  • JPMorgan Chase & Co.
  • Monzo Bank
  • N26
  • Revolut
  • Société Générale
  • Starling Bank
  • TD Bank Group
  • Wells Fargo
  • Wise (formerly TransferWise)

Tariff Impact Analysis: Key Insights for 2025

Global tariff negotiations across 180+ countries are reshaping supply chains, costs, and competitiveness. This report reflects the latest developments as of April 2025 and incorporates forward-looking insights into the market outlook.

The analysts continuously track trade developments worldwide, drawing insights from leading global economists and over 200 industry and policy institutions, including think tanks, trade organizations, and national economic advisory bodies. This intelligence is integrated into forecasting models to provide timely, data-driven analysis of emerging risks and opportunities.

What's Included in This Edition:

  • Tariff-adjusted market forecasts by region and segment
  • Analysis of cost and supply chain implications by sourcing and trade exposure
  • Strategic insights into geographic shifts

Buyers receive a free July 2025 update with:

  • Finalized tariff impacts and new trade agreement effects
  • Updated projections reflecting global sourcing and cost shifts
  • Expanded country-specific coverage across the industry

Table of Contents

I. METHODOLOGYII. EXECUTIVE SUMMARY
1. MARKET OVERVIEW
  • Influencer Market Insights
  • World Market Trajectories
  • Impact of COVID-19 and a Looming Global Recession
  • E-Banking - Global Key Competitors Percentage Market Share in 2025 (E)
  • Competitive Market Presence - Strong/Active/Niche/Trivial for Players Worldwide in 2025 (E)
2. FOCUS ON SELECT PLAYERS
3. MARKET TRENDS & DRIVERS
  • Rising Smartphone Penetration and Mobile Internet Access Propel Adoption of E-Banking Platforms Globally
  • Consumer Demand for 24/7 Financial Access Drives Growth in Digital-Only Banking Services
  • Integration of AI-Powered Chatbots and Virtual Assistants Enhances Customer Service in E-Banking
  • Biometric Authentication Technologies Strengthen Security and Drive Consumer Trust in Digital Transactions
  • Growing Popularity of Contactless Payments and QR Code Integration Expands Digital Banking Use Cases
  • Pandemic-Led Shift to Remote Transactions Creates Long-Term Demand for Digital-First Banking Solutions
  • Rising Cybersecurity Concerns Drive Investment in Advanced Fraud Detection and Prevention Tools
  • Personalized Financial Management Tools Embedded in E-Banking Apps Strengthen User Engagement
  • Increased Use of Cloud Infrastructure Improves Scalability and Reliability of E-Banking Platforms
  • Expansion of Embedded Finance Models Promotes Seamless Integration of Banking in Non-Financial Apps
  • Digital Inclusion Policies in Emerging Markets Propel Growth in Underserved and Rural Banking Access
  • AI-Driven Credit Scoring Enhances Lending Capabilities for Underbanked Populations via E-Banking
4. GLOBAL MARKET PERSPECTIVE
  • Table 1: World E-Banking Market Analysis of Annual Sales in US$ Million for Years 2015 through 2030
  • Table 2: World Recent Past, Current & Future Analysis for E-Banking by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
  • Table 3: World Historic Review for E-Banking by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
  • Table 4: World 15-Year Perspective for E-Banking by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets for Years 2015, 2025 & 2030
  • Table 5: World Recent Past, Current & Future Analysis for Online Banking by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
  • Table 6: World Historic Review for Online Banking by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
  • Table 7: World 15-Year Perspective for Online Banking by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030
  • Table 8: World Recent Past, Current & Future Analysis for Mobile Banking by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
  • Table 9: World Historic Review for Mobile Banking by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
  • Table 10: World 15-Year Perspective for Mobile Banking by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030
  • Table 11: World Recent Past, Current & Future Analysis for Telephone Banking by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
  • Table 12: World Historic Review for Telephone Banking by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
  • Table 13: World 15-Year Perspective for Telephone Banking by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030
  • Table 14: World Recent Past, Current & Future Analysis for Digital Payment Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
  • Table 15: World Historic Review for Digital Payment Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
  • Table 16: World 15-Year Perspective for Digital Payment Services by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030
  • Table 17: World Recent Past, Current & Future Analysis for Other Service Types by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
  • Table 18: World Historic Review for Other Service Types by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
  • Table 19: World 15-Year Perspective for Other Service Types by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030
  • Table 20: World Recent Past, Current & Future Analysis for Other Applications by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
  • Table 21: World Historic Review for Other Applications by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
  • Table 22: World 15-Year Perspective for Other Applications by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030
  • Table 23: World Recent Past, Current & Future Analysis for Payments by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
  • Table 24: World Historic Review for Payments by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
  • Table 25: World 15-Year Perspective for Payments by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030
  • Table 26: World Recent Past, Current & Future Analysis for Processing Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
  • Table 27: World Historic Review for Processing Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
  • Table 28: World 15-Year Perspective for Processing Services by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030
  • Table 29: World Recent Past, Current & Future Analysis for Customer & Channel Management by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
  • Table 30: World Historic Review for Customer & Channel Management by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
  • Table 31: World 15-Year Perspective for Customer & Channel Management by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030
  • Table 32: World Recent Past, Current & Future Analysis for Risk Management by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
  • Table 33: World Historic Review for Risk Management by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
  • Table 34: World 15-Year Perspective for Risk Management by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030
  • Table 35: World Recent Past, Current & Future Analysis for Individual Customers by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
  • Table 36: World Historic Review for Individual Customers by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
  • Table 37: World 15-Year Perspective for Individual Customers by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030
  • Table 38: World Recent Past, Current & Future Analysis for SMEs by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
  • Table 39: World Historic Review for SMEs by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
  • Table 40: World 15-Year Perspective for SMEs by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030
  • Table 41: World Recent Past, Current & Future Analysis for Large Enterprises by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
  • Table 42: World Historic Review for Large Enterprises by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
  • Table 43: World 15-Year Perspective for Large Enterprises by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030
III. MARKET ANALYSIS
UNITED STATES
  • E-Banking Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United States for 2025 (E)
CANADA
JAPAN
  • E-Banking Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Japan for 2025 (E)
CHINA
  • E-Banking Market Presence - Strong/Active/Niche/Trivial - Key Competitors in China for 2025 (E)
EUROPE
  • E-Banking Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Europe for 2025 (E)
FRANCE
  • E-Banking Market Presence - Strong/Active/Niche/Trivial - Key Competitors in France for 2025 (E)
GERMANY
  • E-Banking Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Germany for 2025 (E)
ITALY
UNITED KINGDOM
  • E-Banking Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United Kingdom for 2025 (E)
REST OF EUROPE
ASIA-PACIFIC
  • E-Banking Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Asia-Pacific for 2025 (E)
REST OF WORLDIV. COMPETITION

Companies Mentioned (Partial List)

A selection of companies mentioned in this report includes, but is not limited to:

  • Ally Bank
  • Banco Santander
  • Bank of America
  • BBVA
  • Capital One
  • Chime
  • Citi
  • DBS Bank
  • Deutsche Bank
  • HSBC Holdings plc
  • ING Group
  • JPMorgan Chase & Co.
  • Monzo Bank
  • N26
  • Revolut
  • Société Générale
  • Starling Bank
  • TD Bank Group
  • Wells Fargo
  • Wise (formerly TransferWise)

Table Information