E-Hailing Market Report 2025

The e-hailing market size has grown exponentially in recent years. It will grow from $67.65 billion in 2024 to $81.49 billion in 2025 at a compound annual growth rate (CAGR) of 20.5%. The growth during the historical period can be credited to the increasing penetration of smartphones, rising urbanization, improved internet connectivity, a growing demand for convenient transportation, and the widespread adoption of digital payments.

The e-hailing market size is expected to see exponential growth in the next few years. It will grow to $170.11 billion in 2029 at a compound annual growth rate (CAGR) of 20.2%. The anticipated growth during the forecast period can be attributed to the rising demand for sustainable mobility, greater integration of AI and automation, increased adoption of shared mobility, the expansion of smart city initiatives, and the development of 5G connectivity. Key trends expected during this period include strategic partnerships, ride-hailing platforms, advancements in smart technology, AI integration, and continuous technological progress.

The increasing traffic congestion is expected to drive the growth of the e-hailing market in the coming years. Traffic congestion occurs when roads become overcrowded due to high vehicle demand, leading to slower speeds, delays, and extended travel times. The rise in congestion is primarily due to urbanization, an increase in the number of vehicles, and insufficient infrastructure. E-hailing services help alleviate traffic congestion by promoting ride-sharing, optimizing travel routes, and reducing the need for personal car ownership. For example, in January 2023, INRIX, Inc., a U.S.-based provider of real-time traffic data, reported that drivers in major U.S. cities - many of which are among the world’s most congested - spent an average of 51 hours in traffic in 2022, a 15-hour increase compared to the previous year. Consequently, the growing traffic congestion is contributing to the expansion of the e-hailing market.

Leading companies in the e-hailing market are focusing on technological innovations, such as e-hailing platforms, to improve user experience, safety, and operational efficiency. An e-hailing platform is a digital service that connects passengers with drivers for on-demand transportation via a mobile application. For example, in March 2023, BozaRide, a South Africa-based e-hailing platform, launched in Sandton, Johannesburg, aiming to compete with market leaders such as Uber and Bolt. The company plans to expand nationwide, focusing on safety features and a pricing model designed to ensure fair compensation for drivers. BozaRide differentiates itself as a locally developed platform tailored to the specific needs of South African users.

In May 2024, Pango Group, an Israel-based digital consumer security company, acquired Gett for $175 million. This acquisition is aimed at expanding Pango’s presence in the ride-hailing and delivery markets in Israel and the UK, strengthening Gett’s operations while maintaining its global teams. Gett is a UK-based ride-hailing platform specializing in business travel and taxi services.

Major players in the e-hailing market are Uber Technologies Inc., DiDi Global Inc., AirAsia Superapp Sdn Bhd, Grab Holdings Limited, inDrive, Bolt Technology OÜ, LALAMOVE LLC, Marti Technologies, Lularides Limited, PT GoTo Gojek Tokopedia Tbk, Movex Innovation Limited, EzCab Sdn Bhd, ATOM Mobility SIA, MyCar Sdn Bhd, Yelowsoft Pvt Ltd, Hala Ride, SpotnRides, M-TRIBES GmbH, Kumpool Sdn Bhd, and BozaRide Technologies Limited.

North America was the largest region in the e-hailing market in 2024. The regions covered in e-hailing report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa. The countries covered in the e-hailing market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

E-hailing refers to the process of booking rides through digital platforms or mobile applications, allowing passengers to connect with drivers for on-demand transportation. It enables users to request, track, and pay for rides seamlessly using smartphones, ensuring convenience and efficiency. This service is widely utilized for both personal and business travel, offering a range of vehicle options.

The primary service types of e-hailing include ride-hailing, taxi-hailing, carpooling, and peer-to-peer (P2P) services. Ride-hailing is a transportation service where passengers use a mobile app to request a ride from nearby drivers for a fee. These services operate with various types of vehicles, such as cars, three-wheelers, and two-wheelers, catering to different end users, including individuals and businesses.

The e-hailing market research report is one of a series of new reports that provides e-hailing market statistics, including the e-hailing industry global market size, regional shares, competitors with the e-hailing market share, detailed e-hailing market segments, market trends, and opportunities, and any further data you may need to thrive in the e-hailing industry. This e-hailing market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.

The e-hailing market includes revenues earned by entities providing services such as ride-sharing, corporate transportation, luxury chauffeur services, and last-mile delivery. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

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