This report describes and explains the unmanned stores market and covers 2019-2024, termed the historic period, and 2024-2029, 2034F termed the forecast period. The report evaluates the market across each region and for the major economies within each region.
The global unmanned stores market reached a value of nearly $66.22 billion in 2024, having grown at a compound annual growth rate (CAGR) of 21.24% since 2019. The market is expected to grow from $66.22 billion in 2024 to $207.16 billion in 2029 at a rate of 25.62%. The market is then expected to grow at a CAGR of 24.38% from 2029 and reach $616.67 billion in 2034.
Growth in the historic period resulted from the growth in preference for self-service and autonomous retail experiences, rise in impulse buying, supportive government policies and increased investments in innovative retail models. Factors that negatively affected growth in the historic period were concerns over data security and privacy compliance.
Going forward, the increasing urban populations, expansion of the e-commerce industry, rise of digital and cashless payment systems and increasing consumer demand for convenience will drive the growth. Factor that could hinder the growth of the unmanned stores market in the future include high entry fee policies.
The global unmanned stores market is fairly fragmented, with a large number of small players operating in the market. The top ten competitors in the market made up to 18.75% of the total market in 2023. Amazon Inc was the largest competitor with a 4.30% share of the market, followed by JD.com Inc with 4.22%, Alibaba Group Holding Limited with 3.21%, Walmart Inc with 2.90%, 7-Eleven with 2.43%, FamilyMart Company, Ltd with 0.77%, Trigo Group with 0.61%, Panasonic Holdings Corporation with 0.24%, Delfi Technologies with 0.03% and Turck Vilant Systems Oy with 0.03%.
North America was the largest region in the unmanned stores market, accounting for 41.00% or $27.15 billion of the total in 2024. It was followed by Asia Pacific, Western Europe and then the other regions. Going forward, the fastest-growing regions in the unmanned stores market will be South America and Middle East where growth will be at CAGRs of 46.21% and 44.30% respectively. These will be followed by Africa and Eastern Europe where the markets are expected to grow at CAGRs of 43.38% and 39.92% respectively.
The unmanned stores market is segmented by store type into fully automated and semi-automated self-service kiosks. The fully automated market was the largest segment of the unmanned stores market segmented by store type, accounting for 62.69% or $41.51 billion of the total in 2024. Going forward, the semi-automated self-service kiosks segment is expected to be the fastest growing segment in the unmanned stores market segmented by store type, at a CAGR of 34.72% during 2024-2029.
The unmanned stores market is segmented by payment mode into cashless and cash. The cashless market was the largest segment of the unmanned stores market segmented by payment mode, accounting for 95.42% or $63.19 billion of the total in 2024. Going forward, the cashless segment is expected to be the fastest growing segment in the unmanned stores market segmented by payment mode, at a CAGR of 25.99% during 2024-2029.
The unmanned stores market is segmented by offering into solution and services. The solution market was the largest segment of the unmanned stores market segmented by offering, accounting for 72.64% or $48.11 billion of the total in 2024. Going forward, the solution segment is expected to be the fastest growing segment in the unmanned stores market segmented by offering, at a CAGR of 27.83% during 2024-2029.
The unmanned stores market is segmented by deployment into indoor and outdoor. The indoor market was the largest segment of the unmanned stores market segmented by deployment, accounting for 74.82% or $49.55 billion of the total in 2024. Going forward, the indoor segment is expected to be the fastest growing segment in the unmanned stores market segmented by deployment, at a CAGR of 26.30% during 2024-2029.
The unmanned stores market is segmented by end-user industry applications into hospitality and restaurant, health and pharmaceutical, fast-moving consumer goods and other end-user industry applications. The fast-moving consumer goods market was the largest segment of the unmanned stores market segmented by end-user industry applications, accounting for 50.12% or $33.19 billion of the total in 2024. Going forward, the fast-moving consumer goods segment is expected to be the fastest growing segment in the unmanned stores market segmented by end-user industry applications, at a CAGR of 28.93% during 2024-2029.
The top opportunities in the unmanned stores market segmented by store type will arise in the semi-automated self-service kiosks segment, which will gain $84.94 billion of global annual sales by 2029. The top opportunities in the unmanned stores market segmented by payment mode will arise in the cashless segment, which will gain $137.41 billion of global annual sales by 2029. The top opportunities in the unmanned stores market segmented by offering will arise in the solution segment, which will gain $116.08 billion of global annual sales by 2029. The top opportunities in the unmanned stores market segmented by deployment will arise in the indoor segment, which will gain $109.72 billion of global annual sales by 2029. The top opportunities in the unmanned stores market segmented by end user industry applications will arise in the fast-moving consumer goods segment, which will gain $85.07 billion of global annual sales by 2029. The unmanned stores market size will gain the most in the USA at $39.62 billion.
Market-trend-based strategies for the unmanned stores market include focus on integration of advanced AIoT systems transforming retail operations with fully autonomous stores, focus on leveraging FAST aXs technology to enable seamless access and enhance customer convenience in unmanned stores, focus on harnessing the power of real-time data and cloud-based analytics to transform customer experiences in autonomous stores, focus on leveraging AI and machine learning to enhance customer experience in autonomous retail stores and focus on implementing retail-tech innovations to create seamless, sustainable convenience store experiences.
Player-adopted strategies in the unmanned stores market include focus on strengthening business expertise through acquisition of new stores, focus on expanding business through investment in drone delivery system.
To take advantage of the opportunities, the analyst recommends the unmanned stores companies to focus on enhancing operational efficiency with autonomous technology, focus on enhancing customer convenience with 24/7 unmanned stores, focus on leveraging real-time data and AI to improve customer experience, focus on implementing AI and machine learning for enhanced customer experience, focus on implementing retail-tech innovations for sustainable growth, focus on the semi-automated self-service kiosks market for rapid growth, focus on expanding cashless payment solutions, focus on expanding solution-based offerings, focus on expanding indoor market solutions, expand in emerging markets, focus on expanding distribution through strategic locations, focus on implementing flexible pricing strategies, focus on targeted digital marketing campaigns, focus on building brand awareness through public relations and focus on expanding the FMCG market segment.
The global unmanned stores market reached a value of nearly $66.22 billion in 2024, having grown at a compound annual growth rate (CAGR) of 21.24% since 2019. The market is expected to grow from $66.22 billion in 2024 to $207.16 billion in 2029 at a rate of 25.62%. The market is then expected to grow at a CAGR of 24.38% from 2029 and reach $616.67 billion in 2034.
Growth in the historic period resulted from the growth in preference for self-service and autonomous retail experiences, rise in impulse buying, supportive government policies and increased investments in innovative retail models. Factors that negatively affected growth in the historic period were concerns over data security and privacy compliance.
Going forward, the increasing urban populations, expansion of the e-commerce industry, rise of digital and cashless payment systems and increasing consumer demand for convenience will drive the growth. Factor that could hinder the growth of the unmanned stores market in the future include high entry fee policies.
The global unmanned stores market is fairly fragmented, with a large number of small players operating in the market. The top ten competitors in the market made up to 18.75% of the total market in 2023. Amazon Inc was the largest competitor with a 4.30% share of the market, followed by JD.com Inc with 4.22%, Alibaba Group Holding Limited with 3.21%, Walmart Inc with 2.90%, 7-Eleven with 2.43%, FamilyMart Company, Ltd with 0.77%, Trigo Group with 0.61%, Panasonic Holdings Corporation with 0.24%, Delfi Technologies with 0.03% and Turck Vilant Systems Oy with 0.03%.
North America was the largest region in the unmanned stores market, accounting for 41.00% or $27.15 billion of the total in 2024. It was followed by Asia Pacific, Western Europe and then the other regions. Going forward, the fastest-growing regions in the unmanned stores market will be South America and Middle East where growth will be at CAGRs of 46.21% and 44.30% respectively. These will be followed by Africa and Eastern Europe where the markets are expected to grow at CAGRs of 43.38% and 39.92% respectively.
The unmanned stores market is segmented by store type into fully automated and semi-automated self-service kiosks. The fully automated market was the largest segment of the unmanned stores market segmented by store type, accounting for 62.69% or $41.51 billion of the total in 2024. Going forward, the semi-automated self-service kiosks segment is expected to be the fastest growing segment in the unmanned stores market segmented by store type, at a CAGR of 34.72% during 2024-2029.
The unmanned stores market is segmented by payment mode into cashless and cash. The cashless market was the largest segment of the unmanned stores market segmented by payment mode, accounting for 95.42% or $63.19 billion of the total in 2024. Going forward, the cashless segment is expected to be the fastest growing segment in the unmanned stores market segmented by payment mode, at a CAGR of 25.99% during 2024-2029.
The unmanned stores market is segmented by offering into solution and services. The solution market was the largest segment of the unmanned stores market segmented by offering, accounting for 72.64% or $48.11 billion of the total in 2024. Going forward, the solution segment is expected to be the fastest growing segment in the unmanned stores market segmented by offering, at a CAGR of 27.83% during 2024-2029.
The unmanned stores market is segmented by deployment into indoor and outdoor. The indoor market was the largest segment of the unmanned stores market segmented by deployment, accounting for 74.82% or $49.55 billion of the total in 2024. Going forward, the indoor segment is expected to be the fastest growing segment in the unmanned stores market segmented by deployment, at a CAGR of 26.30% during 2024-2029.
The unmanned stores market is segmented by end-user industry applications into hospitality and restaurant, health and pharmaceutical, fast-moving consumer goods and other end-user industry applications. The fast-moving consumer goods market was the largest segment of the unmanned stores market segmented by end-user industry applications, accounting for 50.12% or $33.19 billion of the total in 2024. Going forward, the fast-moving consumer goods segment is expected to be the fastest growing segment in the unmanned stores market segmented by end-user industry applications, at a CAGR of 28.93% during 2024-2029.
The top opportunities in the unmanned stores market segmented by store type will arise in the semi-automated self-service kiosks segment, which will gain $84.94 billion of global annual sales by 2029. The top opportunities in the unmanned stores market segmented by payment mode will arise in the cashless segment, which will gain $137.41 billion of global annual sales by 2029. The top opportunities in the unmanned stores market segmented by offering will arise in the solution segment, which will gain $116.08 billion of global annual sales by 2029. The top opportunities in the unmanned stores market segmented by deployment will arise in the indoor segment, which will gain $109.72 billion of global annual sales by 2029. The top opportunities in the unmanned stores market segmented by end user industry applications will arise in the fast-moving consumer goods segment, which will gain $85.07 billion of global annual sales by 2029. The unmanned stores market size will gain the most in the USA at $39.62 billion.
Market-trend-based strategies for the unmanned stores market include focus on integration of advanced AIoT systems transforming retail operations with fully autonomous stores, focus on leveraging FAST aXs technology to enable seamless access and enhance customer convenience in unmanned stores, focus on harnessing the power of real-time data and cloud-based analytics to transform customer experiences in autonomous stores, focus on leveraging AI and machine learning to enhance customer experience in autonomous retail stores and focus on implementing retail-tech innovations to create seamless, sustainable convenience store experiences.
Player-adopted strategies in the unmanned stores market include focus on strengthening business expertise through acquisition of new stores, focus on expanding business through investment in drone delivery system.
To take advantage of the opportunities, the analyst recommends the unmanned stores companies to focus on enhancing operational efficiency with autonomous technology, focus on enhancing customer convenience with 24/7 unmanned stores, focus on leveraging real-time data and AI to improve customer experience, focus on implementing AI and machine learning for enhanced customer experience, focus on implementing retail-tech innovations for sustainable growth, focus on the semi-automated self-service kiosks market for rapid growth, focus on expanding cashless payment solutions, focus on expanding solution-based offerings, focus on expanding indoor market solutions, expand in emerging markets, focus on expanding distribution through strategic locations, focus on implementing flexible pricing strategies, focus on targeted digital marketing campaigns, focus on building brand awareness through public relations and focus on expanding the FMCG market segment.
Major Market Trends
- Integration of Advanced AIoT Systems Transforming Retail Operations With Fully Autonomous Stores
- Leveraging FAST aXs Technology to Enable Seamless Access and Enhance Customer Convenience in Unmanned Stores
- Harnessing the Power of Real-Time Data and Cloud-Based Analytics to Transform Customer Experiences in Autonomous Stores
- Leveraging AI and Machine Learning to Enhance Customer Experience in Autonomous Retail Stores
- Implementing Retail-Tech Innovations to Create Seamless, Sustainable Convenience Store Experiences
Table of Contents
1 Executive Summary
6 Market Characteristics
7 Major Market Trends
8 Unmanned Stores Market - Macro Economic Scenario
9 Global Market Size and Growth
10 Global Unmanned Stores Market Segmentation
11 Unmanned Stores Market, Regional and Country Analysis
12 Asia-Pacific Market
13 Western Europe Market
14 Eastern Europe Market
15 North America Market
16 South America Market
17 Middle East Market
18 Africa Market
19 Competitive Landscape and Company Profiles
20 Other Major and Innovative Companies
23 Key Mergers and Acquisitions
24 Opportunities and Strategies
25 Unmanned Stores Market, Conclusions and Recommendations
26 Appendix
Executive Summary
Unmanned Stores Global Market Opportunities and Strategies to 2034 provides the strategists; marketers and senior management with the critical information they need to assess the global unmanned stores market as it emerges from the COVID-19 shut down.Reasons to Purchase:
- Gain a truly global perspective with the most comprehensive report available on this market covering 15 geographies.
- Understand how the market is being affected by the coronavirus and how it is likely to emerge and grow as the impact of the virus abates.
- Create regional and country strategies on the basis of local data and analysis.
- Identify growth segments for investment.
- Outperform competitors using forecast data and the drivers and trends shaping the market.
- Understand customers based on the latest market research findings.
- Benchmark performance against key competitors.
- Utilize the relationships between key data sets for superior strategizing.
- Suitable for supporting your internal and external presentations with reliable high-quality data and analysis.
Description
Where is the largest and fastest-growing market for unmanned stores? How does the market relate to the overall economy; demography and other similar markets? What forces will shape the market going forward? The unmanned stores market global report answers all these questions and many more.The report covers market characteristics; size and growth; segmentation; regional and country breakdowns; competitive landscape; market shares; trends and strategies for this market. It traces the market’s history and forecasts market growth by geography. It places the market within the context of the wider unmanned stores market; and compares it with other markets.
The report covers the following chapters
- Introduction and Market Characteristics- Brief introduction to the segmentations covered in the market, definitions and explanations about the segment by store type, by payment mode, by offering, by deployment mode and by end-user industry applications.
- Key Trends- Highlights the major trends shaping the global market. This section also highlights likely future developments in the market.
- Macro-Economic Scenario- the report provides an analysis of the impact of the COVID-19 pandemic, impact of the Russia-Ukraine war and impact of rising inflation on global and regional markets, providing strategic insights for businesses in the unmanned stores market.
- Global Market Size and Growth Global historic (2019-2024) and forecast (2024-2029, 2034F) market values and drivers and restraints that support and control the growth of the market in the historic and forecast periods.
- Regional and Country Analysis Historic (2019-2024) and forecast (2024-2029, 2034F) market values and growth and market share comparison by region and country.
- Market Segmentation Contains the market values (2019-2024) (2024-2029, 2034F) and analysis for each segment by store type, by payment mode, by offering, by deployment and by end-user industry applications in the market. Historic (2019-2024) and forecast (2024-2029) and (2029-2034) market values and growth and market share comparison by region market.
- Regional Market Size and Growth Regional market size (2024), historic (2019-2024) and forecast (2024-2029, 2034F) market values and growth and market share comparison of countries within the region. This report includes information on all the regions Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa and major countries within each region.
- Competitive Landscape- Details on the competitive landscape of the market, estimated market shares and company profiles of the leading players.
- Other Major and Innovative Companies Details on the company profiles of other major and innovative companies in the market.
- Competitive Benchmarking- Briefs on the financials comparison between major players in the market.
- Competitive Dashboard- Briefs on competitive dashboard of major players.
- Key Mergers and Acquisitions- Information on recent mergers and acquisitions in the market covered in the report. This section gives key financial details of mergers and acquisitions, which have shaped the market in recent years.
- Market Opportunities and Strategies- Describes market opportunities and strategies based on findings of the research, with information on growth opportunities across countries, segments and strategies to be followed in those markets.
- Conclusions and Recommendations This section includes recommendations for unmanned stores providers in terms of product/service offerings geographic expansion, marketing strategies and target groups.
Markets Covered:
1) by Store Type: Fully Automated Store; Semi-Automated Self-Service2) by Payment: Cashless; Cash
3) by Offering: Solution; Services
4) by Deployment Mode: Indoor; Outdoor
5) by End-User Industry Application: Hospitality and Restaurant; Health and Pharmaceutical; Fast-Moving Consumer Goods (FMCG); Other End-User Industry
Key Companies Profiled: Amazon Inc; JD.com Inc; Alibaba Group Holding Limited; Walmart Inc; 7-Eleven
Countries: China; Australia; India; Indonesia; Japan; South Korea; USA; Canada; Brazil; France; Germany; UK; Italy; Spain; Russia
Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa.
Time Series: Five years historic and ten years forecast..
Data: Ratios of market size and growth to related markets; GDP proportions; expenditure per capita; unmanned stores indicators comparison..
Data Segmentation: Country and regional historic and forecast data; market share of competitors; market segments.
Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
Companies Mentioned
The companies featured in this Unmanned Stores market report include:- Amazon Inc
- JD.com Inc
- Alibaba Group Holding Limited
- Walmart Inc
- 7-Eleven
- FamilyMart Company, Ltd.
- Trigo Group
- Panasonic Holdings Corporation
- Delfi Technologies
- Turck Vilant Systems Oy
- Meituan
- Zailouxia
- Toshiba Corporation
- BingoBox
- F5 Future Store
- Shenzhen Rakinda Technology Co., Ltd
- Monoprix SA
- Rewe Group
- Coop Italia
- Boxy Technologies
- Zabka Polska
- Flosman a.s
- Aucha
- Carrefour Romania
- Aisle 2
- Vroom Deliver
- Standard AI
- Skip
- Walmart Inc
- Alert Innovation
- Zippin
- AiFi
- Scot Forge Company
- Qu!ck
- Carrefour
- Krispy Kreme
- The Kroger Company
- Thundercomm
- Trigo Grouand
- Majid Al Futtaim
Table Information
| Report Attribute | Details |
|---|---|
| No. of Pages | 293 |
| Published | May 2025 |
| Forecast Period | 2024 - 2034 |
| Estimated Market Value ( USD | $ 66.22 Billion |
| Forecasted Market Value ( USD | $ 616.67 Billion |
| Compound Annual Growth Rate | 25.0% |
| Regions Covered | Global |
| No. of Companies Mentioned | 41 |
