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Healthcare Workforce Management System Market

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    Report

  • 141 Pages
  • May 2025
  • Region: Global
  • BCC Research
  • ID: 6091040
The global market for healthcare workforce management (WFM) systems is expected to grow from $1.9 billion in 2024 to $3.1 billion by the end of 2029, at a compound annual growth rate (CAGR) of 10.2% from 2024 to 2029.

Healthcare workforce management systems are technological solutions that streamline personnel management within healthcare organizations. These applications usually contain features that help with scheduling, time and attendance tracking, payroll integration, and compliance monitoring/supervision for improved operational effectiveness, reduced administrative overhead, and more optimal patient care delivery. These systems are widely utilized across diverse healthcare settings, including healthcare practice settings such as hospitals, clinics, nursing homes, and even home healthcare agencies, where they have become indispensable tools for complete human resource management and overall operational planning.

Key players in the healthcare workforce management system market include tech giants like Oracle, ADP Inc., Infor, SAP SE, Workday Inc., NICE, and ATOSS Software SE, as well as emerging startups such as Planbase Technologies Inc., Movo, V3 Smart Technologies, Mycareforce, Locumate, and ShiftMed. These companies are innovating rapidly and offering solutions to the healthcare sector. Future opportunities in the healthcare workforce management system market lie in integrating AI and automation for predictive scheduling, improving labor cost efficiency, and enhancing patient care through better resource allocation.

Report Scope

This report provides an overview of the global healthcare workforce management system market and analyzes its trends. The report includes global revenue ($ millions), with 2023 as the base year, estimates for 2024, and forecasts through 2029. The market is segmented based on components, deployment, organization size, end user, and region. The regions covered in this study include North America, Europe, Asia-Pacific, South America, and the Middle East and Africa, with a focus on major countries in these regions.

The report focuses on the significant driving trends and challenges that affect the market and vendor landscape. It analyzes environmental, social, and corporate governance (ESG) developments and discusses patents and emerging technologies related to the market.

The report concludes with an analysis of the competitive landscape, which provides the ranking/share of key players in the global healthcare workforce management system market. It also has a dedicated section of company profiles that covers details of leading key market players.

The report includes:

  • 56 data tables and 56 additional tables
  • An overview of the current and future global market for healthcare workforce management (WFM) systems
  • An analysis of global market trends, with market revenue data from 2021 to 2023, estimates for 2024, and projected CAGRs through 2029
  • Estimates of the size and revenue prospects of the global market, along with a market share analysis by component, deployment, organization size, end user and region
  • Facts and figures pertaining to market dynamics, technological advances, regulations, and the impact of macroeconomic factors
  • Analysis of market opportunities with a review of Porter’s Five Forces and a value chain analysis taking into consideration the prevailing micro- and macro environmental factors
  • Discussion of the importance of ESG in the market for healthcare workforce management systems, consumer attitudes towards sustainability, an assessment of risks and opportunities, ratings and matrices, and ESG practices in the industry
  • Analysis of relevant patents, with emphasis on emerging technologies and new developments in healthcare workforce management systems
  • Analysis of the industry structure, including companies’ market shares and rankings, strategic alliances, M&A activity and a venture funding outlook
  • Profiles of the leading companies, including Oracle, ADP Inc., SAP SE, ATOSS Software SE and Workday Inc.

Table of Contents

Chapter 1 Executive Summary
  • Market Outlook
  • Scope of the Report
  • Market Summary
  • Market Dynamics and Growth Factors
  • Emerging Technologies
  • Segmental Analysis
  • Regional Analysis
  • Conclusion
Chapter 2 Market Overview
  • Overview
  • Introduction: Workforce Management Software
  • Challenges of Traditional Workforce Management Solutions
  • Benefits of Healthcare WFM
  • Key Considerations for Choosing the Best WFM Solution
  • The Future of Healthcare Workforce Management
  • Porter's Five Forces Analysis
  • Threat of New Entrants (Moderate to High)
  • Bargaining Power of Suppliers (Moderate)
  • Bargaining Power of Buyers (High)
  • Threat of Substitutes (Low to Moderate)
  • Level of Competitiveness (High)
  • Macroeconomic Factors Analysis
  • Aging Population
  • Government Policies and Regulations
  • Workforce Shortages
Chapter 3 Market Dynamics
  • Key Takeaways
  • Market Drivers
  • Growing Demand for Workforce Optimization and Mobile Applications
  • Increasing Adoption of Cloud-based Solutions
  • Achieving Operational Cost-Efficiency Through Effective Management of Healthcare Workforce
  • Market Restraints
  • Privacy and Data Security Concerns
  • Integrating Complexities with the WFM System
  • Market Opportunities
  • Growing Competitiveness
  • Emphasis on Employee Engagement and Work-Life Balance
Chapter 4 Regulatory Landscape
  • Overview
Chapter 5 Emerging Technologies and Patent Analysis
  • Overview
  • Emerging Technologies
  • AI-Powered Predictive Analytics
  • Expansion of Telehealth and Remote Healthcare Services
  • Customizable Reporting and Analytics
  • Patent Analysis
  • Key Findings
Chapter 6 Market Segmentation Analysis
  • Segmentation Breakdown
  • Market Breakdown, by Component
  • Key Takeaways
  • Software
  • Service
  • Market Breakdown, by Deployment
  • Key Takeaways
  • Web/Cloud-Based Model
  • On-Premises Model
  • Market Breakdown, by Organization Size
  • Key Takeaways
  • Large Organizations
  • Medium Organizations
  • Small Organizations
  • Market Breakdown, by End User
  • Key Takeaways
  • Hospitals
  • Nursing Homes
  • Assisted Living Centers
  • Long-term Care Facilities
  • Others
  • Geographical Breakdown
  • Market Breakdown, by Region
  • Key Takeaways
  • North America
  • Europe
  • Asia-Pacific
  • South America
  • Middle East and Africa
Chapter 7 Competitive Intelligence
  • Key Takeaways
  • Competitive Landscape
  • Global Market Shares of Leading Companies
  • Key Developments and Strategies
  • Partnerships and Collaborations
  • Business Expansions
  • Product Launches, Enhancements, and Expansions
  • Acquisitions
  • Other Developments
Chapter 8 Environmental, Social and Governance (ESG) Perspective
  • Introduction to ESG
  • Sustainability in Healthcare WFM
  • Healthcare WFM Solution Providers ESG
  • Status of ESG in the Healthcare Workforce Management System Market
  • Concluding Remarks
Chapter 9 Appendix
  • Research Methodology
  • References
  • Abbreviations
  • Company Profiles
  • ADP INC.
  • ATOSS SOFTWARE SE
  • CONNECTEAM
  • CORNERSTONE
  • INFOR
  • NICE
  • ORACLE
  • OSP
  • QGENDA LLC.
  • RIPPLING PEOPLE CENTER INC.
  • RLDATIX
  • SAP SE
  • SYMPLR
  • UKG INC.
  • WORKDAY INC.
  • Emerging Start-ups/Market Disruptors
List of Tables
Summary Table: Global Market for Healthcare WFM Systems, by Region, Through 2029
Table 1: Porter’s Five Forces: Rating Scale
Table 2: U.S. Healthcare Data Breaches, by Reporting Entity, 2020-2024
Table 3: Major Healthcare Data Breaches in U.S., 2023 and 2024
Table 4: Regulatory Scenarios of Healthcare WFM, by Country, 2024
Table 5: Notable Published Patents on Healthcare WFM Systems, January 2024-January 2025
Table 6: Global Market for Healthcare WFM Systems, by Component, Through 2029
Table 7: Global Market for Healthcare WFM Systems, by Standalone Software, Through 2029
Table 8: Leading Players and their Workforce Management Solutions for the Healthcare Sector
Table 9: Global Market for Software in Healthcare WFM Systems, by Region, Through 2029
Table 10: Global Market for Services in Healthcare WFM Systems, by Region, Through 2029
Table 11: Global Market for Healthcare WFM Systems, by Deployment, Through 2029
Table 12: Cloud-based Workforce Management Solutions, by Major Players
Table 13: Global Market for Web/Cloud Based Deployment of Healthcare WFM Systems, by Region, Through 2029
Table 14: Global Market for On-Premises Based Deployment of Healthcare WFM Systems, by Region, Through 2029
Table 15: Global Market for Healthcare WFM Systems, by Organization Size, Through 2029
Table 16: Global Market for Large Organizations in Healthcare WFM Systems, by Region, Through 2029
Table 17: Global Market for Medium Size Organizations in Healthcare WFM Systems, by Region, Through 2029
Table 18: Global Market for Small Organizations in Healthcare WFM Systems, by Region, Through 2029
Table 19: Global Market for Healthcare WFM Systems, by End User, Through 2029
Table 20: Global Market for Hospitals in Healthcare WFM Systems, by Region, Through 2029
Table 21: Global Market for Nursing Homes in Healthcare WFM Systems, by Region, Through 2029
Table 22: Global Market for Assisted Living Centers in Healthcare WFM Systems, by Region, Through 2029
Table 23: Global Market for Long-term Care Facilities in Healthcare WFM Systems, by Region, Through 2029
Table 24: Global Market for Other End Users of Healthcare WFM Systems, by Region, Through 2029
Table 25: Global Market for Healthcare WFM Systems, by Region, Through 2029
Table 26: North American Market for Healthcare WFM Systems, by Country, Through 2029
Table 27: North American Market for Healthcare WFM Systems, by Component, Through 2029
Table 28: North American Market for Healthcare WFM Systems, by Standalone Software, Through 2029
Table 29: North American Market for Healthcare WFM Systems, by Deployment, Through 2029
Table 30: North American Market for Healthcare WFM Systems, by Organization Size, Through 2029
Table 31: North American Market for Healthcare WFM Systems, by End User, Through 2029
Table 32: European Market for Healthcare WFM Systems, by Country, Through 2029
Table 33: European Market for Healthcare WFM Systems, by Component, Through 2029
Table 34: European Market for Healthcare WFM Systems, by Standalone Software, Through 2029
Table 35: European Market for Healthcare WFM Systems, by Deployment, Through 2029
Table 36: European Market for Healthcare WFM Systems, by Organization Size, Through 2029
Table 37: European Market for Healthcare WFM Systems, by End User, Through 2029
Table 38: Asia-Pacific Market for Healthcare WFM Systems, by Country, Through 2029
Table 39: Asia-Pacific Market for Healthcare WFM Systems, by Component, Through 2029
Table 40: Asia-Pacific Market for Healthcare WFM Systems, by Standalone Software, Through 2029
Table 41: Asia-Pacific Market for Healthcare WFM Systems, by Deployment, Through 2029
Table 42: Asia-Pacific Market for Healthcare WFM Systems, by Organization Size, Through 2029
Table 43: Asia-Pacific Market for Healthcare WFM Systems, by End User, Through 2029
Table 44: South American Market for Healthcare WFM Systems, by Country, Through 2029
Table 45: South American Market for Healthcare WFM Systems, by Component, Through 2029
Table 46: South American Market for Healthcare WFM Systems, by Standalone Software, Through 2029
Table 47: South American Market for Healthcare WFM Systems, by Deployment, Through 2029
Table 48: South American Market for Healthcare WFM Systems, by Organization Size, Through 2029
Table 49: South American Market for Healthcare WFM Systems, by End User, Through 2029
Table 50: MEA Market for Healthcare WFM Systems, by Sub-Region, Through 2029
Table 51: MEA Market for Healthcare WFM Systems, by Component, Through 2029
Table 52: MEA Market for Healthcare WFM Systems, by Standalone Software, Through 2029
Table 53: MEA Market for Healthcare WFM Systems, by Deployment, Through 2029
Table 54: MEA Market for Healthcare WFM Systems, by Organization Size, Through 2029
Table 55: MEA Market for Healthcare WFM Systems, by End User, Through 2029
Table 56: Top 5 Providers of Healthcare WFM Software, 2023
Table 57: Key Partnerships in the Healthcare WFM System Market, January 2023-December 2024
Table 58: Business Expansion Activities in the Healthcare WFM System Market, January 2023-December 2024
Table 59: Product Launches, Enhancements, and Expansions in the Healthcare WFM System Market, January 2023-December 2024
Table 60: Key Acquisitions in the Healthcare WFM System Market, January 2023-December 2024
Table 61: Other Developments in the Healthcare WFM System Market, January 2023-December 2024
Table 62: Sustainability Initiatives by Some of the Key Players
Table 63: ESG Initiatives by Key Players
Table 64: ESG Risk Ratings Metric, by Company, 2024
Table 65: Abbreviations Used in the Report
Table 66: ADP Inc.: Company Snapshot
Table 67: ADP Inc.: Financial Performance, FY 2022 and 2023
Table 68: ADP Inc.: Product Portfolio
Table 69: ATOSS Software SE: Company Snapshot
Table 70: ATOSS Software SE: Financial Performance, FY 2023 and 2024
Table 71: ATOSS Software SE: Product Portfolio
Table 72: ATOSS Software SE: News/Key Developments, 2023
Table 73: Connecteam: Company Snapshot
Table 74: Connecteam: Product Portfolio
Table 75: Cornerstone: Company Snapshot
Table 76: Cornerstone: Product Portfolio
Table 77: Cornerstone: News/Key Developments, 2024
Table 78: Infor: Company Snapshot
Table 79: Infor: Product Portfolio
Table 80: Infor: News/Key Developments, 2023
Table 81: NICE: Company Snapshot
Table 82: NICE: Financial Performance, FY 2022 and 2023
Table 83: NICE: Product Portfolio
Table 84: Oracle: Company Snapshot
Table 85: Oracle: Financial Performance, FY 2022 and 2023
Table 86: Oracle: Product Portfolio
Table 87: OSP: Company Snapshot
Table 88: OSP: Product Portfolio
Table 89: QGenda LLC.: Company Snapshot
Table 90: QGenda LLC.: Product Portfolio
Table 91: Rippling People Center Inc.: Company Snapshot
Table 92: Rippling People Center Inc.: Product Portfolio
Table 93: Rippling People Center Inc.: News/Key Developments, 2023 and 2024
Table 94: RLDatix: Company Snapshot
Table 95: RLDatix: Product Portfolio
Table 96: RLDatix: News/Key Developments, 2023 and 2024
Table 97: SAP SE: Company Snapshot
Table 98: SAP SE: Financial Performance, FY 2023 and 2024
Table 99: SAP SE: Product Portfolio
Table 100: SAP SE: News/Key Developments, 2024
Table 101: Symplr: Company Snapshot
Table 102: Symplr: Product Portfolio
Table 103: Symplr: News/Key Developments, 2023
Table 104: UKG Inc.: Company Snapshot
Table 105: UKG Inc.: Product Portfolio
Table 106: UKG Inc.: News/Key Developments, 2023 and 2024
Table 107: Workday Inc.: Company Snapshot
Table 108: Workday Inc.: Financial Performance, FY 2022 and 2023
Table 109: Workday Inc.: Product Portfolio
Table 110: Workday Inc.: News/Key Developments, 2024
Table 111: List of a Few Emerging Startups/Market Disruptors
List of Figures
Summary Figure: Global Market Shares of Healthcare WFM Systems, by Region, 2023
Figure 1: Major Workforce Management Solution Components
Figure 2: Most Common Traditional Workforce Management Challenges
Figure 3: Benefits of Workforce Management
Figure 4: Key Considerations for Selecting the Best WFM System
Figure 5: Porter’s Five Forces Analysis: Global Healthcare WFM Systems Market
Figure 6: Market Dynamics of Healthcare WFM Systems
Figure 7: Emerging Technologies in WFM Systems
Figure 8: AI’s Role in Optimizing Hospital Staffing Through Predictive Analytics
Figure 9: Global Market Shares of Healthcare WFM Systems, by Component, 2023
Figure 10: Global Market Shares of Software in Healthcare WFM Systems, by Region, 2023
Figure 11: Global Market Shares of Services in Healthcare WFM Systems, by Region, 2023
Figure 12: Global Market Shares of Healthcare WFM Systems, by Deployment, 2023
Figure 13: Global Market Shares of Web/Cloud Based Deployment of Healthcare WFM Systems, by Region, 2023
Figure 14: Global Market Shares of On-Premises Based Deployment of Healthcare WFM Systems, by Region, 2023
Figure 15: Global Market Shares of Healthcare WFM Systems, by Organization Size, 2023
Figure 16: Global Market Shares of Large Organizations in Healthcare WFM Systems, by Region, 2023
Figure 17: Global Market Shares of Medium Size Organizations in Healthcare WFM Systems, by Region, 2023
Figure 18: Global Market Shares of Small Organizations in Healthcare WFM Systems, by Region, 2023
Figure 19: Global Market Shares of Healthcare WFM Systems, by End User, 2023
Figure 20: Global Market Shares of Hospitals in Healthcare WFM Systems, by Region, 2023
Figure 21: Global Market Shares of Nursing Homes in Healthcare WFM Systems, by Region, 2023
Figure 22: Global Market Shares of Assisted Living Centers in Healthcare WFM Systems, by Region, 2023
Figure 23: Global Market Shares of Long-term Care Facilities in Healthcare WFM Systems, by Region, 2023
Figure 24: Global Market Shares of Other End Users of Healthcare WFM Systems, by Region, 2023
Figure 25: Global Market Shares of Healthcare WFM Systems, by Region, 2023
Figure 26: Company Share Analysis of the Healthcare WFM System Market, 2023
Figure 27: Snapshot of the ESG Pillars
Figure 28: ADP Inc.: Revenue Share, by Business Segment, FY 2023
Figure 29: ADP Inc.: Revenue Share, by Country/Region, FY 2023
Figure 30: ATOSS Software SE: Revenue Share, by Business Segment, FY 2024
Figure 31: ATOSS Software SE: Revenue Share, by Country/Region, FY 2024
Figure 32: NICE: Revenue Share, by Business Segment, FY 2023
Figure 33: NICE: Revenue Share, by Country/Region, FY 2023
Figure 34: Oracle: Revenue Share, by Business Segment, FY 2023
Figure 35: Oracle: Revenue Share, by Country/Region, FY 2023
Figure 36: SAP SE: Revenue Share, by Business Segment, FY 2024
Figure 37: SAP SE: Revenue Share, by Country/Region, FY 2024
Figure 38: Workday Inc.: Revenue Share, by Business Segment, FY 2023
Figure 39: Workday Inc.: Revenue Share, by Country/Region, FY 2023

Companies Mentioned

  • ADP Inc.
  • Atoss Software SE
  • Connecteam
  • Cornerstone
  • Infor
  • NICE
  • Oracle
  • OSP
  • QGenda LLC.
  • Rippling People Center Inc.
  • RLDatix
  • SAP SE
  • Symplr
  • UKG Inc.
  • Workday Inc.

Table Information