Learn about various legal and practical topics which directly relate to employing a multicultural workplace.
This topic highlights how to communicate effectively with a culturally diverse workforce in order to increase business productivity; capitalize on workers’ strengths; avoid common pitfalls employers make; understand cultural differences and implement effective policies that take into consideration these differences; and appreciate the different methods of recruitment to ensure successful diversity. Multicultural communication explores not only what happens when people of two different cultures meet, but also what happens when people from a variety of cultures and ethnicities come together in one organization, community, or country. In order to be effective in working with the emerging workforce, managers and executives must consider and appreciate the cultural differences. Effective intercultural organi-zations understand the differences in how people from a variety of cultures act, communicate, and perceive the world around them. Culture has a large impact on how people conduct business; there-fore, cultural implications are critical for succeeding in an international context.Learning Objectives
- You will be able to identify the four types of communication challenges in multicultural organizations.
- You will be able to review multicultural communication tips for today’s world.
- You will be able to recognize ways to capitalize on the strength of your multicultural workforce.
- You will be able to discuss immigration laws.
Agenda
Four Types of Communication Challenges in Multicultural Organizations- Direct vs. Indirect Communication
- Trouble With Accents and Fluency
- Different Attitudes Toward Hierarchy and Authority
- Conflicting Norms for Decision Making
- Focus on the Talents
- Keep an Open Mind
- Practice Active Listening
- Watch Your Nonverbal Communication
- Maintain a Personal Touch
- Understand the Scope of Diversity
- Give Everyone a Voice
- Think Like a Coach
- Identify Talents With a Formal Assessment
- Pre-Employment Considerations
- I-9 Compliance
- Immigration Reform
Speaker(s)
Irma VargasVargas Girl Enterprise
- 20 years of development, training, and facilitation of workshops for public and private sector organizations in employee engagement, customer service, diversity, establishing processes to mitigate discrimination, favoritism, leadership development, team building, and strategic planning
- Coaches leaders and managers in public and private sector organizations around talent development through strengths-based methodologies
- Organizations include CDC, California State Department of Public Health, Pasadena Public Health Department, El Rancho Unified School District, New Grace Community Church
- M.P.A. Degree, California State University, Northridge, The Tseng College; B.A. Degree in English, Whittier College
- 34 Strong Certified StrengthsFinder™ Coach
