The study looks at the overall use of surveying and benchmarking to achieve library management goals, as well as the use of many particular surveying and benchmarking instruments including but not limited to Qualtrics, SurveyMonkey, Google Forms, Microsoft Forms, LIbWIzard, Ithaka, the NMC Library Report, LibInsight, LibQual+,and OCLC, ALA, consortia and other library benchmarking data.
The report also explores the type and range of surveys library employ, as well as the audiences surveyed - students, faculty and administration. The study helps its readers to answer questions such as: how many libraries are using focus groups? How often are students surveyed? Which benchmarking tools are the most frequently consulted? How much staff time is being spent on surveying? How much is being spent? How well do librarians understand how much satisfaction levels with the library may vary by demographic category defined by academic genre, gender, age, work title and other variables?
The study is based on data from 51 academic library directors and other high level management officials, predominantly from the USA. Data is broken out by size and type of institution, by tuition level, for public and private institutions and by other variables.
Just a few of this 104-page report’s many findings are that:
- A third of librarians sampled say that they have no idea how satisfaction with library services may vary by demographic variable.
- Public colleges were much more likely than private ones to use LibInsight data extensively.
- More than 33% of libraries had one or more employees largely dedicated to surveying library patrons and processing results.
- Only 3.9% of respondents were highly satisfied with their library’s capabilities in using feedback from library websites and discovery tool.
Table of Contents
THE QUESTIONNAIRE
- Characteristics of the sample
SUMMARY OF MAIN FINDINGS
- Types of Surveying Conducted
QUESTION 1: Which of the following has the academic library done in the past year?
- Conduct of Focus Groups
- Conduct of Online Surveys of Students
- Conduct of Online Surveys of Faculty or Administration
- Conduct of In-Person Surveys
- Overall Staff Time Devoted to Surveying
QUESTION 2: About how much staff time would you say that the library devotes to surveying library user experience and processing resulting data?
- Extent of Use of Various Survey Tools
QUESTION 3: To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library?
- Tool Use Rankings (Entire Sample):
- Summary Observations
- Use of Benchmarking Tools in Academic Libraries
- Use of ITHAKA S+R
- ITHAKA S+R Library Survey
- Use of NMC Library Report
- NMC Library Report
- Use of LibInsight
- LibInsight
- Use of ALA Annual Library Survey
- ALA Annual Library Survey
- Use of LibQUAL+
- LibQUAL+
- Use of ClimateQUAL
- ClimateQUAL
- Use of ACRL Outcomes Data
- ACRL Outcomes Data
- Use of OCLC Data
- OCLC Data
- Use of Benchmarking Data from Consortia
- Consortia Data
- Views on Assessment Librarians
- Attitudes Toward Assessment Librarian Influence
- Level of Knowledge of Patron Satisfaction by Patron Sector
- Understanding of Patron Satisfaction by Demographics
- Funding for Surveying and Benchmarking
- Funding Sources for Survey Instruments
- Use of QR Forms for Feedback
- Importance of QR Code Feedback Forms
- Use of Data from Discovery Tools
- Satisfaction with Feedback from Discovery Tools
- How to Improve Library Surveying
- Open-Ended Responses: Efforts to Improve Surveying
List of Tables
Table 1 Which of the following has the academic library done in the past year?
Table 1.1.1 Which of the following has the academic library done in the past year? Conducted focus groups about use of library assets or services
Table 1.1.2 Which of the following has the academic library done in the past year? Conducted focus groups about use of library assets or services Broken out by tuition
Table 1.1.3 Which of the following has the academic library done in the past
year? Conducted focus groups about use of library assets or services Broken out by enrollment
Table 1.1.4 Which of the following has the academic library done in the past year? Conducted focus groups about use of library assets or services Broken out by public or private college
Table 1.1.5 Which of the following has the academic library done in the past year? Conducted focus groups about use of library assets or services Broken out by college type or Carnegie class
Table 1.1.6 Which of the following has the academic library done in the past year? Conducted focus groups about use of library assets or services Broken out by age of respondent
Table 1.1.7 Which of the following has the academic library done in the past year? Conducted focus groups about use of library assets or services Broken out by gender of respondent
Table 1.2.1 Which of the following has the academic library done in the past year? Conducted random online surveys of student use of library services or assets
Table 1.2.2 Which of the following has the academic library done in the past year? Conducted random online surveys of student use of library services or assets. Broken out by tuition
Table 1.2.3 Which of the following has the academic library done in the past year? Conducted random online surveys of student use of library services or assets. Broken out by enrollment
Table 1.2.4 Which of the following has the academic library done in the past year? Conducted random online surveys of student use of library services or assets. Broken out by public or private college
Table 1.2.5 Which of the following has the academic library done in the past year? Conducted random online surveys of student use of library services or assets. Broken out by college type or Carnegie class
Table 1.2.6 Which of the following has the academic library done in the past year? Conducted random online surveys of student use of library services or assets. Broken out by age of respondent
Table 1.2.7 Which of the following has the academic library done in the past year? Conducted random online surveys of student use of library services or assets. Broken out by gender of respondent
Table 1.3.1 Which of the following has the academic library done in the past year? Conducted random online surveys of faculty or administration use of library services or assets
Table 1.3.2 Which of the following has the academic library done in the past year? Conducted random online surveys of faculty or administration use of library services or assets. Broken out by tuition
Table 1.3.3 Which of the following has the academic library done in the past year? Conducted random online surveys of faculty or administration use of library services or assets. Broken out by enrollment
Table 1.3.4 Which of the following has the academic library done in the past year? Conducted random online surveys of faculty or administration use of library services or assets. Broken out by public or private college
Table 1.3.5 Which of the following has the academic library done in the past year? Conducted random online surveys of faculty or administration use of library services or assets. Broken out by college type or Carnegie class
Table 1.3.6 Which of the following has the academic library done in the past year? Conducted random online surveys of faculty or administration use of library services or assets. Broken out by age of respondent
Table 1.3.7 Which of the following has the academic library done in the past year? Conducted random online surveys of faculty or administration use of library services or assets. Broken out by gender of respondent
Table 1.4.1 Which of the following has the academic library done in the past year? Conducted in person in library surveys of library patrons
Table 1.4.2 Which of the following has the academic library done in the past year? Conducted in person in library surveys of library patrons. Broken out by tuition
Table 1.4.3 Which of the following has the academic library done in the past year? Conducted in person in library surveys of library patrons. Broken out by enrollment
Table 1.4.4 Which of the following has the academic library done in the past year? Conducted in person in library surveys of library patrons. Broken out by public or private college
Table 1.4.5 Which of the following has the academic library done in the past year? Conducted in person in library surveys of library patrons. Broken out by college type or Carnegie class
Table 1.4.6 Which of the following has the academic library done in the past year? Conducted in person in library surveys of library patrons. Broken out by age of respondent
Table 1.4.7 Which of the following has the academic library done in the past year? Conducted in person in library surveys of library patrons. Broken out by gender of respondent
Table 2.1 About how much staff time would you say that the library devotes to surveying library user experience and processing resulting data?
Table 2.2 About how much staff time would you say that the library devotes to surveying library user experience and processing resulting data? Broken out by tuition
Table 2.3 About how much staff time would you say that the library devotes to surveying library user experience and processing resulting data? Broken out by public or private college
Table 2.4 About how much staff time would you say that the library devotes to surveying library user experience and processing resulting data? Broken out by enrollment
Table 2.5 About how much staff time would you say that the library devotes to surveying library user experience and processing resulting data? Broken out by college type or Carnegie class
Table 2.6 About how much staff time would you say that the library devotes to surveying library user experience and processing resulting data? Broken out by age of respondent
Table 2.7 About how much staff time would you say that the library devotes to surveying library user experience and processing resulting data? Broken out by gender of respondent
Table 3 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library?
Table 3.1.1 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? SurveyMonkey.
Table 3.1.2 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? SurveyMonkey. Broken out by tuition
Table 3.1.3 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? SurveyMonkey. Broken out by public or private college
Table 3.1.4 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? SurveyMonkey. Broken out by enrollment
Table 3.1.5 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? SurveyMonkey. Broken out by college type or Carnegie class
Table 3.1.6 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? SurveyMonkey. Broken out by age of respondent
Table 3.1.7 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? SurveyMonkey. Broken out by gender of respondent
Table 3.2.1 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? RedCap.
Table 3.2.2 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? RedCap. Broken out by tuition
Table 3.2.3 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? RedCap. Broken out by public or private college
Table 3.2.4 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? RedCap. Broken out by enrollment
Table 3.2.5 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? RedCap. Broken out by college type or Carnegie class
Table 3.2.6 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? RedCap. Broken out by age of respondent
Table 3.2.7 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? RedCap. Broken out by gender of respondent
Table 3.3.1 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? Microsoft Forms.
Table 3.3.2 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? Microsoft Forms. Broken out by tuition
Table 3.3.3 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? Microsoft Forms. Broken out by public or private college
Table 3.3.4 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? Microsoft Forms. Broken out by enrollment
Table 3.3.5 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? Microsoft Forms. Broken out by college type or Carnegie class
Table 3.3.6 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? Microsoft Forms. Broken out by age of respondent
Table 3.3.7 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? Microsoft Forms. Broken out by gender of respondent
Table 3.4.1 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? Google Forms.
Table 3.4.2 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? Google Forms. Broken out by tuition
Table 3.4.3 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? Google Forms. Broken out by public or private college
Table 3.4.4 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? Google Forms. Broken out by enrollment
Table 3.4.5 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? Google Forms. Broken out by college type or Carnegie class
Table 3.4.6 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? Google Forms. Broken out by age of respondent
Table 3.4.7 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? Google Forms. Broken out by gender of respondent
Table 3.5.1 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? Qualtrics.
Table 3.5.2 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? Qualtrics. Broken out by tuition
Table 3.5.3 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? Qualtrics. Broken out by public or private college
Table 3.5.4 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? Qualtrics. Broken out by enrollment
Table 3.5.5 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? Qualtrics. Broken out by college type or Carnegie class
Table 3.5.6 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? Qualtrics. Broken out by age of respondent
Table 3.5.7 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? Qualtrics. Broken out by gender of respondent
Table 3.6.1 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? LibWIzard.
Table 3.6.2 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? LibWIzard. Broken out by tuition
Table 3.6.3 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? LibWIzard. Broken out by public or private college
Table 3.6.4 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? LibWIzard. Broken out by enrollment
Table 3.6.5 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? LibWIzard. Broken out by college type or Carnegie class
Table 3.6.6 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? LibWIzard. Broken out by age of respondent
Table 3.6.7 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? LibWIzard. Broken out by gender of respondent
Table 3.7.1 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? FormStack.
Table 3.7.2 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? FormStack. Broken out by tuition
Table 3.7.3 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? FormStack. Broken out by public or private college
Table 3.7.4 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? FormStack. Broken out by enrollment
Table 3.7.5 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? FormStack. Broken out by college type or Carnegie class
Table 3.7.6 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? FormStack. Broken out by age of respondent
Table 3.7.7 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? FormStack. Broken out by gender of respondent
Table 3.8.1 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? JotForm.
Table 3.8.2 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? JotForm. Broken out by tuition
Table 3.8.3 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? JotForm. Broken out by public or private college
Table 3.8.4 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? JotForm. Broken out by enrollment
Table 3.8.5 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? JotForm. Broken out by college type or Carnegie class
Table 3.8.6 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? JotForm. Broken out by age of respondent
Table 3.8.7 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? JotForm. Broken out by gender of respondent
Table 4 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library?
Table 4.1.1 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? Ithaka S and R Library Survey.
Table 4.1.2 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? Ithaka S and R Library Survey. Broken out by tuition
Table 4.1.3 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? Ithaka S and R Library Survey. Broken out by public or private college
Table 4.1.4 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? Ithaka S and R Library Survey. Broken out by enrollment
Table 4.1.5 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? Ithaka S and R Library Survey. Broken out by college type or Carnegie class
Table 4.1.6 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? Ithaka S and R Library Survey. Broken out by age of respondent
Table 4.1.7 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? Ithaka S and R Library Survey. Broken out by gender of respondent
Table 4.2.1 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? NMC Library Report.
Table 4.2.2 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? NMC Library Report. Broken out by tuition
Table 4.2.3 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? NMC Library Report. Broken out by public or private college
Table 4.2.4 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? NMC Library Report. Broken out by enrollment
Table 4.2.5 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? NMC Library Report. Broken out by college type or Carnegie class
Table 4.2.6 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? NMC Library Report. Broken out by age of respondent
Table 4.2.7 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? NMC Library Report. Broken out by gender of respondent
Table 4.3.1To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? LibInsight.
Table 4.3.2To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? LibInsight. Broken out by tuition
Table 4.3.3To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? LibInsight. Broken out by public or private college
Table 4.3.4To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? LibInsight. Broken out by enrollment
Table 4.3.5To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? LibInsight. Broken out by college type or Carnegie class
Table 4.3.6To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? LibInsight. Broken out by age of respondent
Table 4.3.7To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? LibInsight. Broken out by gender of respondent
Table 4.4.1 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? ALA Annual Library Survey.
Table 4.4.2 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? ALA Annual Library Survey. Broken out by tuition
Table 4.4.3 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? ALA Annual Library Survey. Broken out by public or private college
Table 4.4.4 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? ALA Annual Library Survey. Broken out by enrollment
Table 4.4.5 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? ALA Annual Library Survey. Broken out by college type or Carnegie class
Table 4.4.6 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? ALA Annual Library Survey. Broken out by age of respondent
Table 4.4.7 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? ALA Annual Library Survey. Broken out by gender of respondent
Table 4.5.1 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? LibQual.
Table 4.5.2 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? LibQual. Broken out by tuition
Table 4.5.3 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? LibQual. Broken out by public or private college
Table 4.5.4 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? LibQual. Broken out by enrollment
Table 4.5.5 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? LibQual. Broken out by college type or Carnegie class
Table 4.5.6 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? LibQual. Broken out by age of respondent
Table 4.5.7 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? LibQual. Broken out by gender of respondent
Table 4.6.1 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? ClimateQual.
Table 4.6.2 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? ClimateQual. Broken out by tuition
Table 4.6.3 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? ClimateQual. Broken out by public or private college
Table 4.6.4 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? ClimateQual. Broken out by enrollment
Table 4.6.5 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? ClimateQual. Broken out by college type or Carnegie class
Table 4.6.6 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? ClimateQual. Broken out by age of respondent
Table 4.6.7 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? ClimateQual. Broken out by gender of respondent
Table 4.7.1 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? ACRL Outcomes Data.
Table 4.7.2 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? ACRL Outcomes Data. Broken out by tuition
Table 4.7.3 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? ACRL Outcomes Data. Broken out by public or private college
Table 4.7.4 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? ACRL Outcomes Data. Broken out by enrollment
Table 4.7.5 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? ACRL Outcomes Data. Broken out by college type or Carnegie class
Table 4.7.6 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? ACRL Outcomes Data. Broken out by age of respondent
Table 4.7.7 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? ACRL Outcomes Data. Broken out by gender of respondent
Table 4.8.1 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? OCLC Data.
Table 4.8.2 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? OCLC Data. Broken out by tuition
Table 4.8.3 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? OCLC Data. Broken out by public or private college
Table 4.8.4 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? OCLC Data. Broken out by enrollment
Table 4.8.5 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? OCLC Data. Broken out by college type or Carnegie class
Table 4.8.6 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? OCLC Data. Broken out by age of respondent
Table 4.8.7 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? OCLC Data. Broken out by gender of respondent
Table 4.9.1 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? Consortia Data.
Table 4.9.2 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? Consortia Data. Broken out by tuition
Table 4.9.3 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? Consortia Data. Broken out by public or private college
Table 4.9.4 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? Consortia Data. Broken out by enrollment
Table 4.9.5 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? Consortia Data. Broken out by college type or Carnegie class
Table 4.9.6 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? Consortia Data. Broken out by age of respondent
Table 4.9.7 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? Consortia Data. Broken out by gender of respondent
Table 5.1 Assessment librarians at your institution are too influential, not influential enough, or about as influential as they should be?
Table 5.2 Assessment librarians at your institution are too influential, not influential enough, or about as influential as they should be? Broken out by tuition
Table 5.3 Assessment librarians at your institution are too influential, not influential enough, or about as influential as they should be? Broken out by public or private college
Table 5.4 Assessment librarians at your institution are too influential, not influential enough, or about as influential as they should be? Broken out by enrollment
Table 5.5 Assessment librarians at your institution are too influential, not influential enough, or about as influential as they should be? Broken out by college type or Carnegie class
Table 5.6 Assessment librarians at your institution are too influential, not influential enough, or about as influential as they should be? Broken out by age of respondent
Table 5.7 Assessment librarians at your institution are too influential, not influential enough, or about as influential as they should be? Broken out by gender of respondent
Table 6.1 How sophisticated and detailed is your personal understanding of the degree to which library patron satisfaction with your library and its specific services differs by variables such as gender, academic major or scholarly area of study, ethnicity, year of class standing, and other variables?
Table 6.2 How sophisticated and detailed is your personal understanding of the degree to which library patron satisfaction with your library and its specific services differs by variables such as gender, academic major or scholarly area of study, ethnicity, year of class standing, and other variables? Broken out by tuition
Table 6.3 How sophisticated and detailed is your personal understanding of the degree to which library patron satisfaction with your library and its specific services differs by variables such as gender, academic major or scholarly area of study, ethnicity, year of class standing, and other variables? Broken out by public or private college
Table 6.4 How sophisticated and detailed is your personal understanding of the degree to which library patron satisfaction with your library and its specific services differs by variables such as gender, academic major or scholarly area of study, ethnicity, year of class standing, and other variables? Broken out by enrollment
Table 6.5 How sophisticated and detailed is your personal understanding of the degree to which library patron satisfaction with your library and its specific services differs by variables such as gender, academic major or scholarly area of study, ethnicity, year of class standing, and other variables? Broken out by college type or Carnegie class
Table 6.6 How sophisticated and detailed is your personal understanding of the degree to which library patron satisfaction with your library and its specific services differs by variables such as gender, academic major or scholarly area of study, ethnicity, year of class standing, and other variables? Broken out by age of respondent
Table 6.7 How sophisticated and detailed is your personal understanding of the degree to which library patron satisfaction with your library and its specific services differs by variables such as gender, academic major or scholarly area of study, ethnicity, year of class standing, and other variables? Broken out by gender of respondent
Table 7.1 Funds for survey instruments come predominantly from the library budget, the general college IT budget or another source?
Table 7.2 Funds for survey instruments come predominantly from the library budget, the general college IT budget or another source? Broken out by tuition
Table 7.3 Funds for survey instruments come predominantly from the library budget, the general college IT budget or another source? Broken out by public or private college
Table 7.4 Funds for survey instruments come predominantly from the library budget, the general college IT budget or another source? Broken out by enrollment
Table 7.5 Funds for survey instruments come predominantly from the library budget, the general college IT budget or another source? Broken out by college type or Carnegie class
Table 7.6 Funds for survey instruments come predominantly from the library budget, the general college IT budget or another source? Broken out by age of respondent
Table 7.7 Funds for survey instruments come predominantly from the library budget, the general college IT budget or another source? Broken out by gender of respondent
Table 8.1 How important to your assessment efforts are QR Code linked feedback forms to library assets and services?
Table 8.2 How important to your assessment efforts are QR Code linked feedback forms to library assets and services? Broken out by tuition
Table 8.3 How important to your assessment efforts are QR Code linked feedback forms to library assets and services? Broken out by public or private college
Table 8.4 How important to your assessment efforts are QR Code linked feedback forms to library assets and services? Broken out by enrollment
Table 8.5 How important to your assessment efforts are QR Code linked feedback forms to library assets and services? Broken out by college type or Carnegie class
Table 8.6 How important to your assessment efforts are QR Code linked feedback forms to library assets and services? Broken out by age of respondent
Table 8.7 How important to your assessment efforts are QR Code linked feedback forms to library assets and services? Broken out by gender of respondent
Table 9.1 How satisfied are you with your library's capabilities in extracting and using feedback information from library discovery levels, websites, and other immediate feedback sources?
Table 9.2 How satisfied are you with your library's capabilities in extracting and using feedback information from library discovery levels, websites, and other immediate feedback sources? Broken out by tuition
Table 9.3 How satisfied are you with your library's capabilities in extracting and using feedback information from library discovery levels, websites, and other immediate feedback sources? Broken out by public or private college
Table 9.4 How satisfied are you with your library's capabilities in extracting and using feedback information from library discovery levels, websites, and other immediate feedback sources? Broken out by enrollment
Table 9.5 How satisfied are you with your library's capabilities in extracting and using feedback information from library discovery levels, websites, and other immediate feedback sources? Broken out by college type or Carnegie class
Table 9.6 How satisfied are you with your library's capabilities in extracting and using feedback information from library discovery levels, websites, and other immediate feedback sources? Broken out by age of respondent
Table 9.7 How satisfied are you with your library's capabilities in extracting and using feedback information from library discovery levels, websites, and other immediate feedback sources? Broken out by gender of respondent
What are some of the library's most important efforts in improving library surveying and data collection efforts about its operation?
Table 1.1.1 Which of the following has the academic library done in the past year? Conducted focus groups about use of library assets or services
Table 1.1.2 Which of the following has the academic library done in the past year? Conducted focus groups about use of library assets or services Broken out by tuition
Table 1.1.3 Which of the following has the academic library done in the past
year? Conducted focus groups about use of library assets or services Broken out by enrollment
Table 1.1.4 Which of the following has the academic library done in the past year? Conducted focus groups about use of library assets or services Broken out by public or private college
Table 1.1.5 Which of the following has the academic library done in the past year? Conducted focus groups about use of library assets or services Broken out by college type or Carnegie class
Table 1.1.6 Which of the following has the academic library done in the past year? Conducted focus groups about use of library assets or services Broken out by age of respondent
Table 1.1.7 Which of the following has the academic library done in the past year? Conducted focus groups about use of library assets or services Broken out by gender of respondent
Table 1.2.1 Which of the following has the academic library done in the past year? Conducted random online surveys of student use of library services or assets
Table 1.2.2 Which of the following has the academic library done in the past year? Conducted random online surveys of student use of library services or assets. Broken out by tuition
Table 1.2.3 Which of the following has the academic library done in the past year? Conducted random online surveys of student use of library services or assets. Broken out by enrollment
Table 1.2.4 Which of the following has the academic library done in the past year? Conducted random online surveys of student use of library services or assets. Broken out by public or private college
Table 1.2.5 Which of the following has the academic library done in the past year? Conducted random online surveys of student use of library services or assets. Broken out by college type or Carnegie class
Table 1.2.6 Which of the following has the academic library done in the past year? Conducted random online surveys of student use of library services or assets. Broken out by age of respondent
Table 1.2.7 Which of the following has the academic library done in the past year? Conducted random online surveys of student use of library services or assets. Broken out by gender of respondent
Table 1.3.1 Which of the following has the academic library done in the past year? Conducted random online surveys of faculty or administration use of library services or assets
Table 1.3.2 Which of the following has the academic library done in the past year? Conducted random online surveys of faculty or administration use of library services or assets. Broken out by tuition
Table 1.3.3 Which of the following has the academic library done in the past year? Conducted random online surveys of faculty or administration use of library services or assets. Broken out by enrollment
Table 1.3.4 Which of the following has the academic library done in the past year? Conducted random online surveys of faculty or administration use of library services or assets. Broken out by public or private college
Table 1.3.5 Which of the following has the academic library done in the past year? Conducted random online surveys of faculty or administration use of library services or assets. Broken out by college type or Carnegie class
Table 1.3.6 Which of the following has the academic library done in the past year? Conducted random online surveys of faculty or administration use of library services or assets. Broken out by age of respondent
Table 1.3.7 Which of the following has the academic library done in the past year? Conducted random online surveys of faculty or administration use of library services or assets. Broken out by gender of respondent
Table 1.4.1 Which of the following has the academic library done in the past year? Conducted in person in library surveys of library patrons
Table 1.4.2 Which of the following has the academic library done in the past year? Conducted in person in library surveys of library patrons. Broken out by tuition
Table 1.4.3 Which of the following has the academic library done in the past year? Conducted in person in library surveys of library patrons. Broken out by enrollment
Table 1.4.4 Which of the following has the academic library done in the past year? Conducted in person in library surveys of library patrons. Broken out by public or private college
Table 1.4.5 Which of the following has the academic library done in the past year? Conducted in person in library surveys of library patrons. Broken out by college type or Carnegie class
Table 1.4.6 Which of the following has the academic library done in the past year? Conducted in person in library surveys of library patrons. Broken out by age of respondent
Table 1.4.7 Which of the following has the academic library done in the past year? Conducted in person in library surveys of library patrons. Broken out by gender of respondent
Table 2.1 About how much staff time would you say that the library devotes to surveying library user experience and processing resulting data?
Table 2.2 About how much staff time would you say that the library devotes to surveying library user experience and processing resulting data? Broken out by tuition
Table 2.3 About how much staff time would you say that the library devotes to surveying library user experience and processing resulting data? Broken out by public or private college
Table 2.4 About how much staff time would you say that the library devotes to surveying library user experience and processing resulting data? Broken out by enrollment
Table 2.5 About how much staff time would you say that the library devotes to surveying library user experience and processing resulting data? Broken out by college type or Carnegie class
Table 2.6 About how much staff time would you say that the library devotes to surveying library user experience and processing resulting data? Broken out by age of respondent
Table 2.7 About how much staff time would you say that the library devotes to surveying library user experience and processing resulting data? Broken out by gender of respondent
Table 3 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library?
Table 3.1.1 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? SurveyMonkey.
Table 3.1.2 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? SurveyMonkey. Broken out by tuition
Table 3.1.3 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? SurveyMonkey. Broken out by public or private college
Table 3.1.4 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? SurveyMonkey. Broken out by enrollment
Table 3.1.5 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? SurveyMonkey. Broken out by college type or Carnegie class
Table 3.1.6 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? SurveyMonkey. Broken out by age of respondent
Table 3.1.7 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? SurveyMonkey. Broken out by gender of respondent
Table 3.2.1 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? RedCap.
Table 3.2.2 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? RedCap. Broken out by tuition
Table 3.2.3 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? RedCap. Broken out by public or private college
Table 3.2.4 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? RedCap. Broken out by enrollment
Table 3.2.5 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? RedCap. Broken out by college type or Carnegie class
Table 3.2.6 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? RedCap. Broken out by age of respondent
Table 3.2.7 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? RedCap. Broken out by gender of respondent
Table 3.3.1 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? Microsoft Forms.
Table 3.3.2 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? Microsoft Forms. Broken out by tuition
Table 3.3.3 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? Microsoft Forms. Broken out by public or private college
Table 3.3.4 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? Microsoft Forms. Broken out by enrollment
Table 3.3.5 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? Microsoft Forms. Broken out by college type or Carnegie class
Table 3.3.6 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? Microsoft Forms. Broken out by age of respondent
Table 3.3.7 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? Microsoft Forms. Broken out by gender of respondent
Table 3.4.1 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? Google Forms.
Table 3.4.2 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? Google Forms. Broken out by tuition
Table 3.4.3 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? Google Forms. Broken out by public or private college
Table 3.4.4 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? Google Forms. Broken out by enrollment
Table 3.4.5 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? Google Forms. Broken out by college type or Carnegie class
Table 3.4.6 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? Google Forms. Broken out by age of respondent
Table 3.4.7 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? Google Forms. Broken out by gender of respondent
Table 3.5.1 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? Qualtrics.
Table 3.5.2 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? Qualtrics. Broken out by tuition
Table 3.5.3 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? Qualtrics. Broken out by public or private college
Table 3.5.4 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? Qualtrics. Broken out by enrollment
Table 3.5.5 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? Qualtrics. Broken out by college type or Carnegie class
Table 3.5.6 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? Qualtrics. Broken out by age of respondent
Table 3.5.7 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? Qualtrics. Broken out by gender of respondent
Table 3.6.1 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? LibWIzard.
Table 3.6.2 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? LibWIzard. Broken out by tuition
Table 3.6.3 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? LibWIzard. Broken out by public or private college
Table 3.6.4 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? LibWIzard. Broken out by enrollment
Table 3.6.5 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? LibWIzard. Broken out by college type or Carnegie class
Table 3.6.6 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? LibWIzard. Broken out by age of respondent
Table 3.6.7 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? LibWIzard. Broken out by gender of respondent
Table 3.7.1 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? FormStack.
Table 3.7.2 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? FormStack. Broken out by tuition
Table 3.7.3 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? FormStack. Broken out by public or private college
Table 3.7.4 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? FormStack. Broken out by enrollment
Table 3.7.5 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? FormStack. Broken out by college type or Carnegie class
Table 3.7.6 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? FormStack. Broken out by age of respondent
Table 3.7.7 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? FormStack. Broken out by gender of respondent
Table 3.8.1 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? JotForm.
Table 3.8.2 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? JotForm. Broken out by tuition
Table 3.8.3 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? JotForm. Broken out by public or private college
Table 3.8.4 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? JotForm. Broken out by enrollment
Table 3.8.5 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? JotForm. Broken out by college type or Carnegie class
Table 3.8.6 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? JotForm. Broken out by age of respondent
Table 3.8.7 To the best of your knowledge what is the extent of use of each of the following tools to survey library patrons and library staff at your library? JotForm. Broken out by gender of respondent
Table 4 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library?
Table 4.1.1 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? Ithaka S and R Library Survey.
Table 4.1.2 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? Ithaka S and R Library Survey. Broken out by tuition
Table 4.1.3 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? Ithaka S and R Library Survey. Broken out by public or private college
Table 4.1.4 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? Ithaka S and R Library Survey. Broken out by enrollment
Table 4.1.5 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? Ithaka S and R Library Survey. Broken out by college type or Carnegie class
Table 4.1.6 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? Ithaka S and R Library Survey. Broken out by age of respondent
Table 4.1.7 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? Ithaka S and R Library Survey. Broken out by gender of respondent
Table 4.2.1 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? NMC Library Report.
Table 4.2.2 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? NMC Library Report. Broken out by tuition
Table 4.2.3 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? NMC Library Report. Broken out by public or private college
Table 4.2.4 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? NMC Library Report. Broken out by enrollment
Table 4.2.5 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? NMC Library Report. Broken out by college type or Carnegie class
Table 4.2.6 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? NMC Library Report. Broken out by age of respondent
Table 4.2.7 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? NMC Library Report. Broken out by gender of respondent
Table 4.3.1To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? LibInsight.
Table 4.3.2To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? LibInsight. Broken out by tuition
Table 4.3.3To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? LibInsight. Broken out by public or private college
Table 4.3.4To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? LibInsight. Broken out by enrollment
Table 4.3.5To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? LibInsight. Broken out by college type or Carnegie class
Table 4.3.6To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? LibInsight. Broken out by age of respondent
Table 4.3.7To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? LibInsight. Broken out by gender of respondent
Table 4.4.1 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? ALA Annual Library Survey.
Table 4.4.2 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? ALA Annual Library Survey. Broken out by tuition
Table 4.4.3 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? ALA Annual Library Survey. Broken out by public or private college
Table 4.4.4 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? ALA Annual Library Survey. Broken out by enrollment
Table 4.4.5 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? ALA Annual Library Survey. Broken out by college type or Carnegie class
Table 4.4.6 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? ALA Annual Library Survey. Broken out by age of respondent
Table 4.4.7 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? ALA Annual Library Survey. Broken out by gender of respondent
Table 4.5.1 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? LibQual.
Table 4.5.2 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? LibQual. Broken out by tuition
Table 4.5.3 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? LibQual. Broken out by public or private college
Table 4.5.4 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? LibQual. Broken out by enrollment
Table 4.5.5 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? LibQual. Broken out by college type or Carnegie class
Table 4.5.6 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? LibQual. Broken out by age of respondent
Table 4.5.7 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? LibQual. Broken out by gender of respondent
Table 4.6.1 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? ClimateQual.
Table 4.6.2 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? ClimateQual. Broken out by tuition
Table 4.6.3 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? ClimateQual. Broken out by public or private college
Table 4.6.4 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? ClimateQual. Broken out by enrollment
Table 4.6.5 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? ClimateQual. Broken out by college type or Carnegie class
Table 4.6.6 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? ClimateQual. Broken out by age of respondent
Table 4.6.7 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? ClimateQual. Broken out by gender of respondent
Table 4.7.1 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? ACRL Outcomes Data.
Table 4.7.2 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? ACRL Outcomes Data. Broken out by tuition
Table 4.7.3 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? ACRL Outcomes Data. Broken out by public or private college
Table 4.7.4 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? ACRL Outcomes Data. Broken out by enrollment
Table 4.7.5 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? ACRL Outcomes Data. Broken out by college type or Carnegie class
Table 4.7.6 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? ACRL Outcomes Data. Broken out by age of respondent
Table 4.7.7 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? ACRL Outcomes Data. Broken out by gender of respondent
Table 4.8.1 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? OCLC Data.
Table 4.8.2 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? OCLC Data. Broken out by tuition
Table 4.8.3 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? OCLC Data. Broken out by public or private college
Table 4.8.4 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? OCLC Data. Broken out by enrollment
Table 4.8.5 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? OCLC Data. Broken out by college type or Carnegie class
Table 4.8.6 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? OCLC Data. Broken out by age of respondent
Table 4.8.7 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? OCLC Data. Broken out by gender of respondent
Table 4.9.1 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? Consortia Data.
Table 4.9.2 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? Consortia Data. Broken out by tuition
Table 4.9.3 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? Consortia Data. Broken out by public or private college
Table 4.9.4 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? Consortia Data. Broken out by enrollment
Table 4.9.5 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? Consortia Data. Broken out by college type or Carnegie class
Table 4.9.6 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? Consortia Data. Broken out by age of respondent
Table 4.9.7 To the best of your knowledge what is the extent of use of each of the following tools to benchmark survey results from your library? Consortia Data. Broken out by gender of respondent
Table 5.1 Assessment librarians at your institution are too influential, not influential enough, or about as influential as they should be?
Table 5.2 Assessment librarians at your institution are too influential, not influential enough, or about as influential as they should be? Broken out by tuition
Table 5.3 Assessment librarians at your institution are too influential, not influential enough, or about as influential as they should be? Broken out by public or private college
Table 5.4 Assessment librarians at your institution are too influential, not influential enough, or about as influential as they should be? Broken out by enrollment
Table 5.5 Assessment librarians at your institution are too influential, not influential enough, or about as influential as they should be? Broken out by college type or Carnegie class
Table 5.6 Assessment librarians at your institution are too influential, not influential enough, or about as influential as they should be? Broken out by age of respondent
Table 5.7 Assessment librarians at your institution are too influential, not influential enough, or about as influential as they should be? Broken out by gender of respondent
Table 6.1 How sophisticated and detailed is your personal understanding of the degree to which library patron satisfaction with your library and its specific services differs by variables such as gender, academic major or scholarly area of study, ethnicity, year of class standing, and other variables?
Table 6.2 How sophisticated and detailed is your personal understanding of the degree to which library patron satisfaction with your library and its specific services differs by variables such as gender, academic major or scholarly area of study, ethnicity, year of class standing, and other variables? Broken out by tuition
Table 6.3 How sophisticated and detailed is your personal understanding of the degree to which library patron satisfaction with your library and its specific services differs by variables such as gender, academic major or scholarly area of study, ethnicity, year of class standing, and other variables? Broken out by public or private college
Table 6.4 How sophisticated and detailed is your personal understanding of the degree to which library patron satisfaction with your library and its specific services differs by variables such as gender, academic major or scholarly area of study, ethnicity, year of class standing, and other variables? Broken out by enrollment
Table 6.5 How sophisticated and detailed is your personal understanding of the degree to which library patron satisfaction with your library and its specific services differs by variables such as gender, academic major or scholarly area of study, ethnicity, year of class standing, and other variables? Broken out by college type or Carnegie class
Table 6.6 How sophisticated and detailed is your personal understanding of the degree to which library patron satisfaction with your library and its specific services differs by variables such as gender, academic major or scholarly area of study, ethnicity, year of class standing, and other variables? Broken out by age of respondent
Table 6.7 How sophisticated and detailed is your personal understanding of the degree to which library patron satisfaction with your library and its specific services differs by variables such as gender, academic major or scholarly area of study, ethnicity, year of class standing, and other variables? Broken out by gender of respondent
Table 7.1 Funds for survey instruments come predominantly from the library budget, the general college IT budget or another source?
Table 7.2 Funds for survey instruments come predominantly from the library budget, the general college IT budget or another source? Broken out by tuition
Table 7.3 Funds for survey instruments come predominantly from the library budget, the general college IT budget or another source? Broken out by public or private college
Table 7.4 Funds for survey instruments come predominantly from the library budget, the general college IT budget or another source? Broken out by enrollment
Table 7.5 Funds for survey instruments come predominantly from the library budget, the general college IT budget or another source? Broken out by college type or Carnegie class
Table 7.6 Funds for survey instruments come predominantly from the library budget, the general college IT budget or another source? Broken out by age of respondent
Table 7.7 Funds for survey instruments come predominantly from the library budget, the general college IT budget or another source? Broken out by gender of respondent
Table 8.1 How important to your assessment efforts are QR Code linked feedback forms to library assets and services?
Table 8.2 How important to your assessment efforts are QR Code linked feedback forms to library assets and services? Broken out by tuition
Table 8.3 How important to your assessment efforts are QR Code linked feedback forms to library assets and services? Broken out by public or private college
Table 8.4 How important to your assessment efforts are QR Code linked feedback forms to library assets and services? Broken out by enrollment
Table 8.5 How important to your assessment efforts are QR Code linked feedback forms to library assets and services? Broken out by college type or Carnegie class
Table 8.6 How important to your assessment efforts are QR Code linked feedback forms to library assets and services? Broken out by age of respondent
Table 8.7 How important to your assessment efforts are QR Code linked feedback forms to library assets and services? Broken out by gender of respondent
Table 9.1 How satisfied are you with your library's capabilities in extracting and using feedback information from library discovery levels, websites, and other immediate feedback sources?
Table 9.2 How satisfied are you with your library's capabilities in extracting and using feedback information from library discovery levels, websites, and other immediate feedback sources? Broken out by tuition
Table 9.3 How satisfied are you with your library's capabilities in extracting and using feedback information from library discovery levels, websites, and other immediate feedback sources? Broken out by public or private college
Table 9.4 How satisfied are you with your library's capabilities in extracting and using feedback information from library discovery levels, websites, and other immediate feedback sources? Broken out by enrollment
Table 9.5 How satisfied are you with your library's capabilities in extracting and using feedback information from library discovery levels, websites, and other immediate feedback sources? Broken out by college type or Carnegie class
Table 9.6 How satisfied are you with your library's capabilities in extracting and using feedback information from library discovery levels, websites, and other immediate feedback sources? Broken out by age of respondent
Table 9.7 How satisfied are you with your library's capabilities in extracting and using feedback information from library discovery levels, websites, and other immediate feedback sources? Broken out by gender of respondent
What are some of the library's most important efforts in improving library surveying and data collection efforts about its operation?
Companies Mentioned
- Qualtrics
- SurveyMonkey
- Google Forms
- Microsoft Forms
- LIbWIzard
- Ithaka
- the NMC Library Report
- LibInsight
- LibQual+,and OCLC
- ALA
- consortia
