Electronic Shift Operations Management Solutions (eSOMS) Global Market Report 2025

The electronic shift operations management solutions (esoms) market size has grown strongly in recent years. It will grow from $6.2 billion in 2024 to $6.8 billion in 2025 at a compound annual growth rate (CAGR) of 9.7%. The growth in the historic period can be attributed to regulatory compliance requirements, growing adoption in power utilities, demand for operational efficiency, rising focus on worker safety, and increasing use in oil and gas industry.

The electronic shift operations management solutions (esoms) market size is expected to see strong growth in the next few years. It will grow to $9.66 billion in 2029 at a compound annual growth rate (CAGR) of 9.2%. The growth in the forecast period can be attributed to integration with digital twin platforms, growing emphasis on asset performance management, expansion of nuclear power facilities, increasing demand for real-time data access, and rising need for centralized operations control. Major trends in the forecast period include advancements in automation technologies, innovations in human-machine interfaces, developments in cloud-based infrastructure, integration with AI and internet of things (IoT), and rising research and development in digital operations management.

The forecast of 9.2% growth over the next five years reflects a sligth reduction of 0.1% from the previous projection. This reduction is primarily due to the impact of tariffs between the US and other countries. This is likely to directly affect the US through slower adoption of industrial automation software, as tariffs inflate prices for specialized controllers and IoT modules imported from Japan and the Netherlands. The effect will also be felt more widely due to reciprocal tariffs and the negative effect on the global economy and trade due to increased trade tensions and restrictions.

The growing demand for automation across industrial sectors is expected to drive the expansion of the electronic shift operations management solutions (eSOMS) market in the coming years. Automation involves using technology to perform tasks with minimal human input, leading to improvements in efficiency, accuracy, and overall productivity. This trend is gaining momentum as businesses increasingly aim to enhance operational efficiency, reduce labor costs, and automate repetitive processes. eSOMS play a critical role in supporting automation by enabling smooth coordination and precise logging of tasks across shifts, thereby minimizing human error and ensuring consistent operational performance. For example, in September 2024, the International Federation of Robotics (IFR), a Germany-based non-profit organization, reported that the global number of active industrial robots rose to 4,281,585 units in 2023, marking a 10% increase from the previous year. This growing adoption of automation technologies is thus fueling the demand for eSOMS solutions.

Leading companies in the electronic shift operations management solutions (eSOMS) market are prioritizing technological advancements, such as AI-powered predictive analytics, to boost operational efficiency, improve workforce coordination, and support regulatory compliance in industrial environments. These predictive analytics solutions leverage machine learning algorithms to process both historical and real-time data, enabling informed, proactive decision-making and optimized shift planning. For example, in December 2024, AutoScheduler.AI, a U.S.-based technology firm, launched AutoPilot Central - a platform that consolidates data across multiple sites and applies predictive analytics to help supply chain leaders identify risks and implement corrective measures before issues occur. This innovation is designed to cut down planning time, enhance productivity, and reduce operational disruptions by delivering real-time insights and actionable recommendations.

In March 2025, WorkJam, a Canada-based provider of electronic shift operations management solutions, formed a partnership with Rotageek to enhance workforce scheduling and improve frontline employee engagement. This collaboration aims to simplify schedule management by integrating WorkJam’s employee management capabilities with Rotageek’s advanced scheduling engine. The combined solution allows organizations to optimize labor allocation, boost productivity, and deliver a more seamless and user-friendly experience for employees. Rotageek is a UK-based company, specializing in electronic shift operations management solutions.

Electronic Shift Operations Management Solutions (eSOMS) are digital platforms designed to optimize and manage shift-based workflows in operational settings. These solutions help automate and coordinate shift transitions, task assignments, and data tracking, ensuring consistency, precision, and accountability across different shifts.

The core components of eSOMS include both software and services. These systems can be deployed on-site, in the cloud, or in hybrid environments, and they serve a variety of functions such as shift scheduling and rostering, incident management, workflow automation, compliance and regulatory reporting, communication and collaboration, data analytics, performance monitoring, and integration with other systems. eSOMS are used by a wide range of industries, including chemicals, oil and gas, military, automotive, energy and utilities, among others.

Note that the outlook for this market is being affected by rapid changes in trade relations and tariffs globally. The report will be updated prior to delivery to reflect the latest status, including revised forecasts and quantified impact analysis. The report’s Recommendations and Conclusions sections will be updated to give strategies for entities dealing with the fast-moving international environment.

The sharp escalation of U.S. tariffs and resulting trade tensions in spring 2025 are significantly affecting the electrical and electronics sector. Key components such as semiconductors, display panels, and rare-earth metals crucial for batteries and motors are now facing heavy duties. Consumer electronics companies are seeing profit margins shrink, as fierce competition makes it difficult to pass on rising costs to consumers. At the same time, industrial electronics firms are experiencing project delays due to shortages of tariff-impacted parts like printed circuit boards. In response, businesses are shifting assembly operations to tariff-exempt nations, building up inventory reserves, and redesigning products to reduce reliance on restricted materials.

The electronic shift operations management solutions (eSOMS) market research report is one of a series of new reports that provides electronic shift operations management solutions (eSOMS) market statistics, including electronic shift operations management solutions (eSOMS) industry global market size, regional shares, competitors with an electronic shift operations management solutions (eSOMS) market share, detailed electronic shift operations management solutions (eSOMS) market segments, market trends and opportunities, and any further data you may need to thrive in the electronic shift operations management solutions (eSOMS) industry. This electronic shift operations management solutions (eSOMS) market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

Major players in the electronic shift operations management solutions (eSOMS) market are Hitachi Energy Ltd., Siemens AG, Oracle Corporation, Schneider Electric SE, ABB Ltd., Automatic Data Processing Inc., Emerson Electric Company, Hexagon AB, Yokogawa Electric Corporation, Dayforce Inc., UiPath Inc., Verint Systems Inc., Shiftboard Inc., Trinoor Inc., Sheffield Scientific LLC, Conmitto Inc., Timelabs, Globorise Technologies LLC, Factorial HR, UKG Inc., and Shifton.

North America was the largest region in the electronic shift operations management solutions (eSOMS) market in 2024. The regions covered in electronic shift operations management solutions (eSOMS) report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa.

The countries covered in the electronic shift operations management solutions (eSOMS) market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The electronic shift operations management solutions (eSOMS) market includes revenues earned by entities by providing services such as asset and equipment tracking, predictive maintenance, mobile workforce management, and remote monitoring and control. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

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