Medical Accompaniment Service Global Market Report 2025

The medical accompaniment service market size has grown strongly in recent years. It will grow from $1.38 billion in 2024 to $1.51 billion in 2025 at a compound annual growth rate (CAGR) of 9.2%. The growth during the historic period can be attributed to the rise in medical tourism, an increasing elderly population, the expansion of home healthcare services, a growing demand for non-emergency medical transport, and heightened awareness of patient safety.

The medical accompaniment service market size is expected to see strong growth in the next few years. It will grow to $2.12 billion in 2029 at a compound annual growth rate (CAGR) of 8.9%. The growth expected in the forecast period can be linked to a growing preference for personalized healthcare, a rising need for post-operative care support, an increase in outpatient procedures, expansion of healthcare infrastructure in rural regions, and a stronger focus on patient-centered services. Key trends anticipated in the forecast period include technological advancements in medical transport systems, innovation in patient monitoring solutions, greater investment in research and development, the emergence of app-based booking platforms, and the integration of AI for optimizing travel routes.

The growing demand for personalized healthcare is expected to drive the expansion of the medical accompaniment service market. Personalized healthcare involves tailoring medical treatments and services to meet an individual's specific needs, preferences, and genetic makeup, aiming to improve health outcomes. This demand is being fueled by advances in genetic research, which allow for therapies adapted to unique genetic profiles, enhancing effectiveness and minimizing side effects. Medical accompaniment services contribute to this trend by providing customized support during healthcare visits, easing patient stress, and ensuring timely and appropriate care for individuals with specialized needs. For example, in February 2024, the Personalized Medicine Coalition, a U.S.-based healthcare organization, reported that the FDA approved 16 new personalized treatments for rare diseases in 2023, compared to six in 2022. As a result, the rising focus on personalized healthcare is contributing to the growth of the medical accompaniment service market.

Leading companies in the medical accompaniment service market are developing advanced offerings such as virtual accompaniment to deliver real-time support to patients regardless of their location. Virtual accompaniment uses digital platforms to assist patients remotely during medical visits, offering real-time guidance, emotional reassurance, and coordination of care. This solution is especially beneficial for individuals in remote regions or those seeking safer, more convenient healthcare access. For instance, in March 2025, AXA Partners US, a U.S.-based provider of insurance and assistance services, launched My Trip Companion (MyTC), a digital self-service portal that transforms travel assistance by offering instant access to services such as country guides, travel and visa requirements, on-demand medical help, a global directory of healthcare providers, and real-time safety alerts via a user-friendly Progressive Web App. This platform aims to improve traveler safety, convenience, and peace of mind.

In September 2024, EaseMyTrip, an India-based online travel booking company, acquired a 49% stake in Pflege Home Healthcare and a 30% stake in Rollins International Healthcare for $10.8 million. This strategic move is intended to expand EaseMyTrip’s reach into the medical tourism industry by offering comprehensive healthcare travel services, including patient accompaniment, medical coordination, and customized care for individuals seeking treatment abroad. Rollins International Pvt Ltd, based in Singapore, provides international healthcare facilitation services, while Pflege Home Healthcare, based in the UAE, specializes in connecting international patients with medical treatment options.

Major players in the medical accompaniment service market are Visiting Angels, ModivCare Inc., AirMed International, Semesur Assistance, Endeavor Home Care, Interim HealthCare, LifeSupport Air Medical Services, SkyCare Global, Sky Nurses, Escort Nurse India, Medescort International Private Limited, Air Ambulance 1, Flying Nurses International, Vesta Elder Care, Homecare Solutions Montreal, Abovas, MedLift, Ashoka Rescue Healthcare Services Private Limited, Whitehouse Cares LLC, and PayerFusion Holdings LLC.

North America was the largest region in the medical accompaniment service market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in medical accompaniment service report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa.

The countries covered in the medical accompaniment service market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

Medical accompaniment service refers to the professional assistance offered by trained individuals who accompany patients to medical appointments, hospital visits, or during travel related to treatment. These professionals provide support with mobility, facilitate communication, and offer emotional reassurance, prioritizing the patient's safety and comfort throughout the process. The primary objective of this service is to improve healthcare access, encourage adherence to treatment plans, and enhance overall well-being.

The main categories of medical accompaniment services include medical assistance services, transportation services, emotional support services, and others. Medical assistance services involve support from trained personnel who monitor vital signs, administer medications, manage medical devices, and ensure patient safety during transport to and from medical facilities. These services serve various populations such as elderly individuals, patients, disabled persons, and others, and are utilized by a range of end-users, including hospitals, clinics, home healthcare providers, nursing homes, assisted living communities, and rehabilitation centers.

The medical accompaniment service market research report is one of a series of new reports that provides medical accompaniment service market statistics, including the medical accompaniment service industry global market size, regional shares, competitors with the medical accompaniment service market share, detailed medical accompaniment service market segments, market trends, opportunities, and any further data you may need to thrive in the medical accompaniment service industry. This medical accompaniment service market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.

The medical accompaniment service market includes revenues earned by entities by providing services such as scheduling and coordination, documentation and record-keeping, medication reminders and pickups, health education, and advocacy. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD unless otherwise specified).

The revenues for a specified geography are consumption values and are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

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