Last-Mile Delivery Software Global Market Report 2025

The last-mile delivery software market size has grown rapidly in recent years. It will grow from $2.7 billion in 2024 to $3.03 billion in 2025 at a compound annual growth rate (CAGR) of 12.3%. The growth during the historic period can be attributed to the rise of localized warehousing, increased investment in automation, higher fuel prices, growth in global shipping, and a rising demand for cold chain deliveries.

The last-mile delivery software market size is expected to see rapid growth in the next few years. It will grow to $4.76 billion in 2029 at a compound annual growth rate (CAGR) of 12%. The growth during the forecast period can be attributed to the booming e-commerce sector, rising consumer expectations for faster deliveries, increasing urbanization, a greater focus on customer experience, and the growing demand for eco-friendly delivery methods. Key trends expected during this period include the integration of IoT, compatibility with fleet management solutions, the adoption of predictive analytics, increased use of cloud computing, and greater consumer adoption of mobile applications.

The continuous expansion of e-commerce is expected to significantly contribute to the growth of the last-mile delivery software market. E-commerce involves the digital exchange of goods and services, where transactions occur online between businesses, consumers, or both. The growth of e-commerce can be attributed to its increasing convenience, offering consumers the ability to shop at any time and from any location, without the limitations of physical store hours or proximity. This surge in e-commerce heightens the demand for last-mile delivery software, as it generates numerous time-sensitive orders, making it essential to manage deliveries efficiently and in real time. For example, in February 2025, the Census Bureau, a U.S.-based government agency, reported that e-commerce sales grew by 9.4% (±1.1) in the fourth quarter of 2024 compared to the same period in 2023, while overall retail sales rose by 3.8% (±0.5). E-commerce accounted for 16.4% of total retail sales during this period. As a result, the growth of e-commerce is poised to drive the last-mile delivery software market.

Key players in the last-mile delivery software market are focusing on developing innovative solutions, such as fleet management software, to improve operational efficiency. Fleet management software allows businesses to track, monitor, and optimize vehicle performance, maintenance, and logistics, ultimately reducing costs and enhancing efficiency. For instance, in October 2023, Bringg, a U.S.-based delivery management company, launched ROAD, a software solution for managing, digitizing, and optimizing last-mile delivery operations. ROAD includes features such as real-time tracking, route planning, fleet and driver management, and automation capabilities. This platform enables businesses to manage their internal fleets more flexibly, automate processes, and expand delivery options. ROAD optimizes time and resource usage, improving operational efficiency and streamlining last-mile operations. The solution is scalable and versatile, making it an ideal choice for businesses looking to enhance the delivery experience for drivers, dispatchers, and customers.

In November 2023, Epicor, a U.S.-based software company, acquired Elite EXTRA for an undisclosed amount. This acquisition strengthens Epicor's ability to help customers in the manufacturing, logistics, and retail sectors optimize last-mile logistics and remain competitive in a crowded market. The acquisition further enhances Epicor’s capacity to address supply chain challenges and improve last-mile operations within its industry verticals. Elite EXTRA is a U.S.-based provider of last-mile delivery software solutions.

Major players in the last-mile delivery software market are Amazon.com Inc., Google LLC, Microsoft Corporation, Oracle Corporation, SAP SE, Uber Technologies Inc., The Descartes Systems Group Inc., Ecom Express Limited, project44 Inc., FarEye (RoboticWares Pvt. Ltd.), Shiprocket, Locus.sh (Locus), Shipsy Private Limited, Bringg Delivery Technologies Ltd., Starship Technologies Inc., DispatchTrack Inc., Relay Platform Inc., Made4net LLC, OneRail Inc., LogiNext Solutions Inc., Route4Me Inc., Matternet Inc., Zorp Technologies Pvt. Ltd., Onfleet Inc., Routific Solutions Inc., Track-POD Ltd.

North America was the largest region in the last-mile delivery software market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in last-mile delivery software report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa.

The countries covered in the last-mile delivery software market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

Last-mile delivery software is a digital solution designed to manage, optimize, and streamline the final stage of the delivery process, where goods are transported from a distribution center to the end customer. This software helps businesses make informed decisions and quickly adapt to changing delivery conditions. It also improves communication between drivers, dispatchers, and customers, leading to more efficient operations and fewer delays.

The main types of last-mile delivery software are cloud-based and on-premises. Cloud-based last-mile delivery software is an online solution that allows businesses to manage, optimize, and track deliveries, providing real-time insights, route planning, and scalability. It is used by both small and medium enterprises as well as large corporations for purposes such as route planning and optimization, fleet management, order tracking, proof of delivery, and customer communication. This software is utilized across various industries, including e-commerce, retail, food and beverage, pharmaceuticals, and manufacturing.

The last-mile delivery software market research report is one of a series of new reports that provides last-mile delivery software market statistics, including last-mile delivery software industry global market size, regional shares, competitors with a last-mile delivery software market share, detailed last-mile delivery software market segments, market trends and opportunities, and any further data you may need to thrive in the last-mile delivery software industry. This last-mile delivery software market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The last mile delivery software market consists of revenues earned by entities by providing services such as automated dispatching, delivery scheduling, driver management, analytics and reporting. The market value includes the value of related goods sold by the service provider or included within the service offering. The last mile delivery software market also includes sales of mobile driver app, customer experience portals, and integration kits. Values in this market are ‘factory gate’ values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

This product will be delivered within 3-5 business days.