Passenger Management software Global Market Report 2025

The passenger management software market size has grown rapidly in recent years. It will grow from $2.88 billion in 2024 to $3.18 billion in 2025 at a compound annual growth rate (CAGR) of 10.3%. The growth in the historic period can be attributed to the increasing integration of AI and machine learning for predictive maintenance, rising investments in smart transportation infrastructure, growing consumer expectations for seamless and frictionless travel, the need to comply with evolving travel regulations, and mounting pressure on transport operators to enhance safety and security.

The passenger management software market size is expected to see steady growth in the next few years. It will grow to $4.64 in 2029 at a compound annual growth rate (CAGR) of 10%. The growth in the forecast period can be attributed to the increasing demand for efficient travel management systems, rising adoption of digital technologies within the transportation sector, growing emphasis on enhancing passenger experience through personalized services, increasing need for real-time data analytics and monitoring, and a stronger focus on improving operational efficiency in airports and transport hubs.

The increasing number of air passengers is expected to propel the growth of the passenger management software market going forward. Air passengers refer to individuals who travel by aircraft, including domestic, international, and transit travelers. The rise in air passenger traffic is driven by increasing disposable incomes, enabling more people to afford air travel for business and leisure purposes. Passenger management software supports these travelers by streamlining processes such as check-in, boarding, baggage handling, and providing real-time updates, thereby ensuring a smoother and faster travel experience. For instance, in December 2024, according to GOV.UK, a UK-based government agency, in 2.02 trillion passengers traveled internationally through UK airports, reflecting robust growth in air travel demand. Therefore, increasing air passenger traffic is driving the expansion of the passenger management software market.

Major companies operating in the passenger management software market are focusing on innovations such as passenger flow management systems to boost operational efficiency, improve passenger satisfaction, and optimize resource allocation. Passenger flow management systems utilize real-time data, artificial intelligence, and analytics to optimize passenger movement, reduce congestion, and improve overall efficiency at transportation hubs. For example, in September 2023, Xovis AG, a Switzerland-based company, launched AERO, a fully managed cloud-based passenger flow management system that provides AI-driven insights and real-time data. AERO helps airports reduce wait times, lower operational costs, and support proactive decision-making through automated queue monitoring and comprehensive analytics.

In March 2022, Corpay Inc., a US-based financial corporation, acquired Levarti for an undisclosed amount. Through this acquisition, Corpay aims to enhance and automate its airline lodging services, streamlining passenger disruption management and supporting growth in its airline lodging segment. Levarti, a UK-based airline software platform company, offers a suite of solutions that automate passenger disruption handling, including passenger notifications, flight re-bookings, hotel accommodations, transfers, and voucher management.

Major players in the passenger management software market are Amadeus IT Group S.A., Unisys Corporation, SITA, Hexaware Technologies Ltd, Brock Solutions Inc., TAV Information Technologies, Embross Group, ESP Global Services Ltd., Xovis AG, Latitude 247 Pty Ltd, AirIT, Veovo Ltd., Sirena Travel India Private Limited, ICTS Europe Systems B.V., Damarel Systems International Ltd., Qmetrix GmbH, Zamar AG, IDScan.net Inc., KID-Systeme GmbH, Edge Airport and RESA Airport Data Systems S.A.

North America was the largest region in the passenger management software market in 2024. Asia Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in passenger management software report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa.

The countries covered in the passenger management software market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

Passenger management software refers to digital platforms developed to enhance the handling of passengers across various transportation services, such as airlines, railways, and buses. These systems assist in streamlining processes like ticketing, reservations, boarding, check-in, customer service, and improving the overall passenger experience.

The product types of passenger management software include high-fidelity simulators, mid-fidelity simulators, low-fidelity simulators, virtual patient simulators, and hybrid simulators. High-fidelity simulators are advanced systems that closely replicate real-world scenarios and system behaviors, offering immersive environments for training, testing, and research. The software can be deployed using on-premise, cloud-based, or hybrid deployment models. Its applications are found in various sectors including airlines, railways, ferries, bus operators, and more. Major end users include hospitals, medical schools, nursing schools, healthcare training centers, and research institutions.

The passenger management software market research report is one of a series of new reports that provides passenger management software market statistics, including the passenger management software industry's global market size, regional shares, competitors with the passenger management software market share, detailed passenger management software market segments, market trends and opportunities, and any further data you may need to thrive in the passenger management software market. This passenger management software market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.

The passenger management software market consists of revenues earned by entities by providing services such as real-time passenger tracking, multilingual support, and seat upgrade and rebooking services. The market value includes the value of related goods sold by the service provider or included within the service offering. The passenger management software market also consists of sales of products including luggage and baggage handling, passenger profiling, and boarding management. Values in this market are ‘factory gate’ values, that is, the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors, and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

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