Strategic Intelligence: The Future of Work in Consumer

This report examines the effects of the evolving work landscape on the consumer goods, foodservice, and packaging industries. The theme of the future of work is divided into five key categories: visualization, automation, interpretation, collaboration, and connectivity. Each category includes technologies that have the potential to alter existing operations within the consumer sector. The report details how these five categories influence the consumer, foodservice, and packaging industries, supported by various case studies and examples. For instance, robotics can take over hazardous or monotonous tasks with high precision, ensuring the safety of employees.

The five categories related to the future of work can be utilized to address specific challenges within the industry. For instance, Mondelēz International employs generative AI (GenAI) to respond to the evolving preferences of consumers. Environmental, Social, and Governance (ESG) issues are currently a major focus in society. Governments face increasing pressure to meet 2030 emission targets in order to achieve net-zero goals. Visualization technologies, such as digital twins, can play a crucial role in addressing this challenge by simulating and optimizing production processes. Additionally, this report highlights companies that are at the forefront of adopting future work technologies, including Unilever, Sodexo, and Mondi. It also examines specialized technology vendors, offering insights into companies like AI Palette, Rockwell Automation, and Zappar.

Scope

• In 2023/24, the industry recorded an average of 2,365 non-fatal injuries per 100,000 workers. What is more worrying is that data from the HSE shows that in the UK, the fatal injury rate within the sector is 2.1 times higher than the overall industry average.
• Colgate-Palmolive uses digital twin technology to create simulated customer feedback on products it has not yet launched.
• In research and development (R&D), GenAI enables the development of new product offerings by analyzing market trends, competitor products, and consumer feedback.
• In 2024, the term automation was mentioned 1,229 times, down 27% from 1,692 in 2023.

Reasons to Buy

• Gain insight into how future of work technologies can impact the consumer, foodservice, and packaging sectors.
• Identify the leading and specialist vendors of future of work solutions for the consumer industry.
• Understand how consumer goods, foodservice, and packaging companies are using future of work technologies within their business operations.
• Identify the key areas of the future of work framework that consumer goods, foodservice, and packaging companies should invest in.