United States Kiosk Market Size and Share Outlook - Forecast Trends and Growth Analysis Report (2025-2034)

The United States kiosk market size reached around USD 11.67 Billion in 2024 . The market is projected to grow at a CAGR of 10.10% between 2025 and 2034 to reach nearly USD 30.55 Billion by 2034 .

United States Kiosk Market Growth

The United States is known to have a robust casino sector. In 2023, commercial casinos across the United States generated USD 66.5 billion in revenue from gamblers, marking the highest earnings in the sector's history, as reported by the National Trade Association. This figure represents a 10% increase compared to 2022, which was also a record-breaking year. Nevada continues to lead as the premier gambling market, achieving USD 15.5 billion in revenue. Pennsylvania ranks second with USD 5.86 billion, closely followed by Atlantic City at USD 5.77 billion.

As per the United States kiosk market analysis, Casino kiosks play a crucial role in optimising operations by providing self-service options for ticket printing, cash handling, and account management. These kiosks enable patrons to swiftly print tickets, redeem rewards, and check account balances without the need to wait in line. By minimising wait times, facilitating efficient transactions, and delivering essential information, these kiosks significantly enhance the gaming experience and contribute to improved customer satisfaction and operational efficiency within the casino setting.

In 2021, the number of ATMs in the United States increased by 3,000, reaching a total of 427,500, as reported by the United Kingdom-based payments research firm, RBR. The financial markets in the United States are recognised as the largest and most liquid globally. In the year 2020, the finance and insurance sectors accounted for 8.3%, equivalent to USD 1.7 trillion of the United States GDP. Bank kiosks in the United States are essential for improving customer convenience and enhancing operational efficiency, thereby augmenting the United States kiosk market growth. They provide round-the-clock access to various banking services, including account management, cash deposits, and withdrawals, thereby minimising the necessity for interactions with tellers.

Key Trends and Developments

The rising adoption of advanced technologies, growing customer preference for self-services, increasing demand for contactless solutions, and cost-efficiency provided by kiosks are the major trends impacting the United States kiosk market expansion.

Aug 2024

Portillo’s Inc., a fast-casual restaurant chain originating from Chicago, introduced its inaugural kiosk prototype in its local market and intends to extend this initiative to several additional locations in Illinois, with plans to subsequently implement it in two establishments in California.

Aug 2024

GoTab, a prominent figure in hospitality technology, unveiled its latest Self-Ordering Kiosks, aimed at improving customer experience and increasing operational efficiency. These innovative kiosks provide comprehensive hardware compatibility for both Android and iOS platforms, leading to a substantial decrease in operational costs across the United States.

May 2024

As per United States kiosk market analysis, Dover Fueling Solutions, a division of the American conglomerate Dover, which specialises in the manufacturing of industrial products, partnered with FLYX, a company that offers an API-based omnichannel cloud software solution. This collaboration is aimed at introducing an innovative, compact, and efficient product called the DFS Order Kiosk.

May 2024

Costa Coffee collaborated with the United States hospitality firm Delaware North to introduce its innovative Costa Coffee Creations concept. The UK-based coffee brand unveiled a 24-square-foot fully automated Costa Coffee Creations kiosk at Austin-Bergstrom International Airport in response to persistent labour shortages and growing demand for convenience in the United States.

Adoption of Advanced Technologies

One of the notable United States kiosk market trends is the adoption of technological advancements. Ongoing advancements in technology, including touchscreens, self-service options, and mobile app integration, are rendering kiosks increasingly appealing and efficient. Developments such as facial recognition and artificial intelligence are further enhancing their functionality and overall user experience.

Preference for Self-Service

An increasing number of consumers are favouring self-service alternatives because of their efficiency and rapidity. Kiosks provide a means to swiftly obtain information, complete transactions, and carry out a range of activities without the need to queue or engage with personnel.

Increasing Demand for Contactless Solutions

Following the COVID-19 pandemic, there has been an increased demand for contactless solutions. Kiosks providing touchless interactions and payment methods have gained popularity as both businesses and consumers emphasise hygiene and safety, thus leading to the United States kiosk market growth.

Cost Efficiency Provided by Kiosks for Businesses

Kiosks offer businesses the opportunity to lower labour expenses by automating functions that would typically necessitate human personnel. This is particularly advantageous in sectors such as retail, fast food, and transportation, where a significant influx of customers can overwhelm available staff.

United States Kiosk Market Trends

The increasing emphasis on hygiene and safety has led to a surge in kiosks that utilise contactless and touchless technologies. Innovations such as QR codes and voice recognition allow users to engage without any physical interaction, thereby improving safety and convenience, particularly in busy environments such as retail outlets and public areas.

AI-powered kiosks are gaining popularity, delivering personalised experiences through the analysis of data, supporting the United States kiosk market share. These kiosks offer customised recommendations, focused promotions, and streamlined services based on individual preferences and behaviours, thereby enhancing customer satisfaction and operational effectiveness across multiple sectors.

United States Kiosk Industry Segmentation

The report titled “United States Kiosk Market Report and Forecast 2025-2034” offers a detailed analysis of the market based on the following segments:

Breakup by Type

• Bank Kiosks
• Vending Kiosks
• Ticketing Kiosks
• Patient Interactive Kiosks
• Casino Kiosks
• Information Kiosks
• Others

Breakup by End-User Industry

• BFSI
• Healthcare
• Retail
• Hospitality
• Transportation
• Others

Breakup by Region

• New England
• Mideast
• Great Lakes
• Plains
• Southeast
• Southwest
• Rocky Mountain
• Far West

United States Kiosk Market Share

Based on the end-user industry, the market is segmented into BFSI, healthcare, retail, hospitality, transportation, others. The BFSI segment is projected to grow at a CAGR of 11.6% during the forecast period of 2025-2034. Kiosks play a crucial role in the BFSI sector by significantly improving customer experience. They provide self-service alternatives that minimise wait times and enhance transaction efficiency.

Leading Companies in the United States Kiosk Market

Major players are investing in innovations and new technologies to gain a competitive edge in the market.

• NCR Corporation
• NCR Corporation was established in 1884 and is based in Atlanta, Georgia. The organisation caters to a diverse range of sectors, including retail, finance, and hospitality, by providing cutting-edge technological solutions including self-service kiosks, automated teller machines (ATMs), and point-of-sale systems.

Diebold Nixdorf Incorporated

Diebold Nixdorf Incorporated was founded in 1859 and is headquartered in North Canton, Ohio. The company offers comprehensive technology solutions tailored for the banking and retail sectors. Its product range includes ATMs, self-service kiosks, and software designed to improve operational efficiency, consequently driving up the United States kiosk market share.

Slabb Incorporated

Slabb Incorporated was founded in 2008 and is headquartered in Dallas, Texas. Slabb Incorporated is dedicated to the creation of self-service kiosks and digital signage solutions. Additionally, the company provides tailored technological applications across various fields, including retail, healthcare, and transportation.

Olea Kiosks Incorporated

Olea Kiosks Incorporated is headquartered in Long Beach, California. The company specialises in the design and manufacturing of interactive kiosks for sectors such as retail, transportation, and healthcare.

Other major players in the market are Fujitsu Ltd., Kontron AG, Meridian Kiosks, Optical Phusion, Inc., REDYREF Interactive Kiosks, and Embross, among others.