Europe Kiosk Market Size, Share and Growth Analysis Report - Forecast Trends and Outlook (2025-2034)

The Europe kiosk market size reached around USD 9.64 Billion in 2024. The market is projected to grow at a CAGR of 9.50% between 2025 and 2034 to reach nearly USD 23.89 Billion by 2034.

Europe Kiosk Market Growth

Tourism represents a significant economic sector within the European Union, contributing 10% to its GDP. In 2022, tourist accommodation facilities across the 27 member states of the European Union hosted 926.1 million individuals, resulting in 2.7 billion overnight stays. Spain emerged as the leading EU destination for international travellers in 2022, with 271 million nights spent in tourist accommodations, accounting for 22% of the total within the EU. Additionally, Italy and Spain ranked as the most favoured foreign destinations for EU residents that year.

As per the Europe kiosk market analysis, the flourishing tourism sector in Europe is contributing to an increasing demand for kiosks. As visitor numbers rise, there is a heightened necessity for efficient, self-service solutions in popular tourist locations such as airports, train stations, and information centres. Kiosks facilitate ticketing, deliver real-time information, and provide multilingual assistance, thereby enhancing the travel experience and effectively managing high volumes of foot traffic.

As per Europe kiosk market report, the pandemic resulted in a significant decline in the use of cash. By 2021, cash transactions represented merely 15% of all payment methods in the United Kingdom. In 2022, approximately 74% of adults reported using cash infrequently or only on occasion. Around 20% of individuals utilised cash and alternative payment methods in equal measure, while about 6% relied predominantly on cash for most or all transactions. ATMs play a crucial role in providing financial services, granting users access to cash, account balances, and limited additional functionalities. The increasing prevalence of cashless transactions is driving the demand for kiosks throughout Europe. As consumers show a growing preference for digital and contactless payment options, kiosks equipped with sophisticated payment systems facilitate smooth and secure transactions.

Key Trends and Developments

Technological advancements, rising consumer demand for self-service solutions, and rising efforts to enhance consumer experience are the major trends impacting the Europe kiosk market expansion.

May 2024

Subway launched interactive self-service kiosks in various locations throughout the UK, Finland, and Germany. These kiosks utilise Vita Mojo’s digital order management technology and are connected to kitchen display systems and order-ready screens, thereby improving the speed, quality, and accuracy of orders.

March 2024

BIXOLON Europe GmbH, a subsidiary of the globally recognised BIXOLON, which specialises in advanced receipt, label, and mobile printing solutions, announced the launch and availability of its new BK5-31 3-inch (80mm) thermal kiosk printer mechanism in Europe. This printer is engineered specifically to produce tickets and labels, offering exceptional durability and reliability.

Aug 2023

As per Europe kiosk market analysis, the Air France-KLM Group decided to enhance its current fleet of 400 self-service kiosks located at Paris' Charles de Gaulle Airport, Amsterdam's Schiphol Airport, and various other major airports across Europe. The solution was sourced from SITA, based in Brussels, Belgium.

May 2023

Samsung Electronics Co., Ltd. officially unveiled the KMC-W, a new Windows iteration of the award-winning Samsung Kiosk, recognised with the ISE Best of Show accolade from AV Technology at Integrated Systems Europe 2023. This updated Kiosk model is equipped with an interactive 24-inch display, enhancing software compatibility, and advancing self-service display technology across various sectors.

Technological Advancements and Innovations

One of the notable Europe kiosk market trends is the adoption of technological advancements. The rise of kiosks across diverse sectors is a multifaceted trend, driven by technological advancements in touchscreen interfaces, interactive displays, and self-service capabilities. As these technologies continue to evolve, it is expected to see even greater integration of kiosks in everyday life, reshaping how businesses interact with their customers and streamline their operations.

Growing Consumer Demand for Self-Service Solutions

The increasing trend of consumers seeking self-service options across various sectors, including retail, banking, and public services, is significantly driving the demand for kiosks. These kiosks offer a range of benefits that cater to the evolving preferences of customers who prioritise convenience and efficiency in their interactions.

Efficiency and Cost Reduction Offered by Kiosks

Companies are increasingly adopting kiosks as a strategic move to enhance operational efficiency, reduce labour expenses, and improve service effectiveness, pushing growth in the kiosk market in Europe. This trend is particularly evident in high-traffic environments such as airports and shopping centres, where the demand for quick and convenient service is paramount.

The Rising Demand for Enhanced Consumer Experience

Kiosks have emerged as a powerful tool for enhancing customer experiences across various sectors. By providing customised and interactive experiences, these self-service machines significantly improve customer satisfaction and engagement.

Europe Kiosk Market Trends

The kiosk market in Europe is progressively embracing contactless technology, motivated by health and safety considerations. These kiosks are equipped with touchless interfaces and sophisticated sensors, minimising physical interaction, and enhancing hygiene in busy locations such as airports, retail establishments, and healthcare centres, leading to Europe kiosk market development.

Furthermore, European kiosks are advancing through improved integration into digital ecosystems. They now facilitate real-time data exchange and offer advanced features, including personalised content and smooth connectivity with mobile applications and cloud services, thereby enhancing operational efficiency and user engagement.

Europe Kiosk Industry Segmentation

The report titled “Europe Kiosk Market Report and Forecast 2025-2034” offers a detailed analysis of the market based on the following segments:

Market Breakup by Type:

• Bank Kiosks
• Vending Kiosks
• Ticketing Kiosks
• Patient Interactive Kiosks
• Casino Kiosks
• Information Kiosks
• Others

Market Breakup by End-User Industry:

• BFSI
• Healthcare
• Retail
• Hospitality
• Transportation
• Others

Market Breakup by Country:

• United Kingdom
• Germany
• France
• Italy
• Others

Europe Kiosk Market Share

Based on the end use, the market is segmented into BFSI, healthcare, retail, hospitality, and transportation, among others. The BFSI segment is projected to grow at a CAGR of 10.8% during the forecast period. Kiosks play a vital role in the BFSI sector by improving customer experience. They ensure round-the-clock access to essential banking services, thereby boosting convenience, operational effectiveness, and overall customer satisfaction.

Leading Companies in the Europe Kiosk Market

Major players are focusing on the adoption of advanced technologies to improve Europe kiosk market outlook.

NCR Corporation

NCR Corporation was established in 1884 and is based in Atlanta, Georgia. The company focuses on self-service kiosks, automated teller machines (ATMs), and point-of-sale (POS) systems, catering to sectors such as retail, financial services, and hospitality through innovative technological advancements.

Diebold Nixdorf Incorporated

Diebold Nixdorf Incorporated was founded in 1859 and is a worldwide organisation with its headquarters in Hudson, Ohio. The firm offers comprehensive technology solutions for the banking and retail sectors, including ATMs, self-service kiosks, and sophisticated security systems, with an emphasis on enhancing the customer experience.

Thales S.A.

Thales S.A. was established in 1893 and is a French multinational corporation located in Paris. The company operates across various sectors, including aerospace, defence, security, and transportation, providing state-of-the-art solutions such as biometric systems, payment terminals, and self-service kiosks aimed at improving safety and operational efficiency, consequently driving up the Europe kiosk market share.

Posiflex Technology Incorporated

Posiflex Technology Incorporated was founded in 1984 and is a Taiwanese firm headquartered in Taipei. The company specialises in point-of-sale systems, self-service kiosks, and digital signage, offering innovative solutions tailored for the retail, hospitality, and healthcare sectors.

Other major players in the market are Fujitsu Ltd., Kontron AG, Glory Ltd., Euno Displays Technologies SL, XIPHIAS Software Technologies Pvt. Ltd, and Advantech Co., Ltd., among others.