Australia Intelligent Document Processing Market Outlook - Forecast Trends, Market Size, Share and Growth Analysis Report (2025-2034)

The Australia intelligent document processing market size reached around USD 61.78 Million in 2024. The market is projected to grow at a CAGR of 28.70% between 2025 and 2034 to reach nearly USD 770.25 Million by 2034. This can be attributed to the rising volume of data generation by businesses and rapid technological innovations in intelligent document processing (IDP) solutions. Moreover, rapid economic digitalisation and the emergence of blockchain are favourably shaping the market outlook.

Australia Intelligent Document Processing Market Report Summary

Market Size 2024

• USD
• 61.78

Market Size 2034

• USD
• 770.25
• CAGR 2025-2034
• 28.70%

CAGR 2025-2034 - Market by Region

• Queensland
• 32.7%

CAGR 2025-2034 - Market by Region

• Victoria
• 30.7%

CAGR 2025-2034 - Market by Component

• Services
• 31.6%

CAGR 2025-2034 - Market by Organisation Size

Small and Medium Sized Enterprises (SMEs)

• 32.7%

2024 Market Share by Region

• Western Australia
• 16.1%

Australia Intelligent Document Processing Market Growth

In 2024, Australian business’ spending on AI tools and processes reached USD 3.5 billion, thereby recording a year-on-year growth of 20%. Companies in healthcare and the financial services sector spent the most out of all industries to improve patient outcomes and enhance fraud detection capabilities. Based on industry reports, around 48% of businesses reported positive returns from AI use within the first 12 months. This is creating a favourable Australia intelligent document processing market outlook.

As the Australian government introduces new programs for advancing women empowerment and employment opportunities for everyone, major market players are expected to use low-code tools and AI solutions for creating simple and suitable document processing solutions. This can enable the government to increase program enrolment and reduce cost of implementing national schemes.

Small and medium size enterprises are expected to constitute a major portion of the Australia intelligent document processing market share. Based on industrial analysis, renowned firms have already made substantial investments into automating manual processes to improve workplace flexibility and ensure a secure environment for remote work. Intelligent document processing has enabled Australian businesses to reduce the costs of processing expense reports by 98% and improve employee productivity by nearly 30%. Thus, the increasing need for business agility and scalability is prompting SMEs to adopt a smarter approach, thereby facilitating the Australia intelligent document processing market development.

Key Trends and Developments

Increasing use of cloud storage, integration with Robotic Process Automation (RPA), innovations in user experience, and rising popularity of blockchain are the major factors driving the Australia intelligent document processing market growth.

January 2025

DocuWare introduced a new AI-powered solution for classifying, interpreting, and extracting data from complex documents for businesses. Known as DocuWare IDP, the tool is designed to help businesses manage their operational costs and improve employee productivity while reducing resource consumption. This is contributing to the growth of Australia intelligent document processing market revenue.

November 2024

ABBYY launched a new Purpose-Built AI Center featuring advanced AI capabilities like the 'Phoenix' zero-shot learning model, secure LLM Gateway, and e-invoice processing tools. These innovations enhance intelligent document processing, boosting data extraction, scalability, and compliance. Key updates include improved OCR, handwriting recognition, and big data analysis, enabling enterprises to optimise automation, streamline operations, and meet diverse document-specific needs efficiently. This is one of the key Australia intelligent document processing market trends.

June 2024

Affinda, a Melbourne-based startup offering intelligent document processing solutions to businesses across Australia raised AUD 10 million to upscale its operations and build a global team. This is creating a favourable market outlook for the forecast period.

October 2020

Capgemini and Services Australia developed a unique artificial intelligence engine in an experimental project to sort and extract crucial information from different documents submitted by Australian citizens seeking to avail the benefits of Child Support, Centrelink, and Medicare payments and services. This has considerably reduced the application processing time for the Australian government, with an accuracy rate of 95%. This development is favourably shaping the Australia intelligent document processing market dynamics.

Integration with Robotic Process Automation

The integration of intelligent document processing (IDP) tools with RPA has transformed business processes by enabling automation of end-to-end workflows. This has enabled organisations to automate repetitive operational tasks, reduce human error, and enhance overall efficiency. By leveraging RPA alongside IDP, organisations are streamlining operations and focusing on higher-value activities. This is contributing to Australia intelligent document processing market development.

Improvements in user experience and accessibility

The development of intuitive interfaces and interactive designs for users with varying levels of technical expertise is expected to bolster the adoption of IDP software. By prioritising user-centric design, companies can enhance the ease of integration of their tools into organisational workflows, thereby leading to Australia intelligent document processing market growth.

Increasing use of cloud storage

The growing adoption of cloud storage in Australia enables seamless integration of intelligent document processing (IDP) solutions, allowing businesses to process, store, and access large volumes of documents securely and efficiently. Cloud-based IDP enhances scalability, reduces operational costs, and supports real-time collaboration, driving its demand across industries like finance, healthcare, and government. This is favourably shaping the Australia intelligent document processing market dynamics.

Rising popularity of blockchain

Blockchain is a type of digital ledger that allows companies to store and circulate their documents safely, without require third-party verification of the document’s authenticity. Some have already integrated with this technology which is contributing to market growth.

Australia Intelligent Document Processing Market Trends

Growth of healthcare industry

Nearly 80% of all Australian hospitals still handle critical information like doctor’s referrals, patient reports, and lab results through archaic fax machines. These machines take up 10-15 minutes of time per document for hospital staff and enhances the burden of administrative tasks. However, with intelligent document processing technologies such as generative AI, healthcare professionals can process essential communications in an average time of 35-36 seconds and improve healthcare delivery services for patients. This is facilitating the Australia intelligent document processing market expansion.

Emergence of deep learning technology

Deep learning algorithms can easily identify unique contextual patterns in an unstructured document and apply it to new things, thereby shortening the document collection process and ensuring time and cost savings. For instance, deep learning algorithms can familiarise themselves with a basic invoice and need no further training for recognising tax forms. This has made them exceedingly popular among both small and medium size, and large enterprises.

Australia Intelligent Document Processing Industry Segmentation

The report titled “Australia Intelligent Document Processing Market Report and Forecast 2025-2034” offers a detailed analysis of the market based on the following segments:

Breakup by Component

• Solution
• Services

Breakup by Organisation Size

• Small and Medium Sized Enterprises (SMEs)
• Large Size Enterprises

Breakup by Deployment

• Cloud
• On-premises

Breakup by Technology

• Natural Language Processing
• Optical Character Recognition
• Machine Learning
• Artificial Intelligence
• Others

Breakup by End Use

• BFSI
• Healthcare
• Manufacturing
• Retail
• Government and Public Sector
• Transportation and Logistics
• IT and Telecom
• Others

Breakup by Region

• New South Wales
• Victoria
• Queensland
• Australian Capital Territory
• Western Australia
• Others

Australia Intelligent Document Processing Market Share

Based on region, the market is segmented into New South Wales, Victoria, Queensland, Australian Capital Territory, and Western Australia, among others. Western Australia is projected to dominate the market, representing 16.1% of the overall market share. Over the forecast period of 2025-2034, the demand for IDP in Queensland and Victoria is expected to grow at a CAGR of 32.7% and 30.7% respectively, aided by the increasing integration of AI into document processing solutions and the shift towards automation of manual tasks in corporate organisations.

2024 Market Share by

• Region
• Western Australia
• 16.1%
• Queensland
• Victoria
• New South Wales

Australian Capital Territory

Based on component, the market is segmented into services and solutions. Over the forecast period of 2025-2034, the demand for intelligent document processing services is expected to grow at a CAGR of 31.6% as companies focus on outsourcing non-essential business processes.

Leading Companies in the Australia Intelligent Document Processing Market

Major market players are focusing on developing new AI-driven automation solutions for industries like finance, healthcare, and government. They are enhancing capabilities in optical character recognition (OCR), natural language processing (NLP) to expand their Australia intelligent document processing market share and integrating their solutions with enterprise systems to improve document workflows, reduce manual efforts, and increase operational efficiency.

Tungsten Automation Corporation

Tungsten Automation (formerly known as Kofax Inc.) was founded in 1985 and is headquartered in California, United States. It is engaged in offering intelligent workflow automation solutions to over 25,000 customers worldwide.

Automation Anywhere, Inc.

Automation Anywhere, Inc. was founded in 2003 and is headquartered in California, United States. It empowers businesses globally to 10X their impact in just 1/3 the time through its agentic process automation solutions.

Hyland Software, Inc.

Hyland Software, Inc. was founded in 1991 and is headquartered in Ohio, United States. It specialises in providing content management and business process automation solutions to organisations worldwide.

OpenText Corp.

OpenText Corp. was founded in 1991 and is headquartered in Ontario, Canada. It specialises in providing enterprise content management, customer experience management, and information security services to its customers worldwide.

Other players included in the Australia intelligent document processing market report are ABBY Solutions Pty Ltd., Roboyo Group Ltd., Definiti, and UiPath, Inc., among others.