Hotel and Hospitality Management Software Market Report and Forecast 2025-2034

The global hotel and hospitality management software market size attained approximately USD 4.46 Billion in 2024. The market is estimated to grow at a CAGR of 5.90% in the forecast period of 2025-2034, reaching a value of around USD 7.91 Billion by 2034.

Key Trends in the Market

Hotel and hospitality management software refers to solutions that aid hotel operators in streamlining front-office operations, providing reservations, guest check-in/check-out, and billing, among other tasks. It eases the management of day-to-day tasks and automates major hotel business operations to provide a superior experience to the guests.

• One of the crucial hotel and hospitality management software market trends is the increased adoption of cloud-based solutions in the hospitality sector. Hotels and hospitality establishments prefer cloud-based software to enhance their scalability, access vital information from any remote location, and facilitate collaborations in real-time.
• The growing implementation of AI-based chatbots in hospitality software to automate customer queries, offer a 24/7 service, and provide multi-language support through instant translation for improving customer interaction also fuels the hotel and hospitality management software market growth.
• Growing partnerships and acquisitions between several market players and SaaS providers aimed at improving the efficiency of hospitality software through features such as advanced data analytics, real-time insights, and business intelligence capabilities are likely to propel the market demand in the coming years.

Hotel and Hospitality Management Software Market Segmentation

"Hotel and Hospitality Management Software Market Report and Forecast 2025-2034" offers a detailed analysis of the market based on the following segments:

Breakup by Component

• Software
• Services

Breakup by Type

• Hotel Operation Management System
• Integrated Security System
• Hotel Building Automation System
• Guest Service Management System
• Integrated Communication Technology Solutions

Breakup by Deployment

• Cloud-based
• On-premises

Breakup by Hotel Type

• Business Hotels
• Heritage and Boutique Hotels
• Resorts and Spas

Breakup by Region

• North America
• Europe
• Asia Pacific
• Latin America
• Middle East and Africa

Market Share by Hotel Types

Business hotels occupy a sizeable portion of the global hotel and hospitality management software market share owing to the increased number of business-related travels across the world. These hotels cater to arrangements such as group bookings for corporate employees and hosting meetings in conference halls, which can be seamlessly managed with the help of hospitality management software. Additionally, business hotels generally organise seminars and meetings and require a central management system that can ease reservations, catering, room service, and other arrangements to provide superior service to corporate guests.

Market Share by Region

The Asia Pacific accounts for a substantial share of the global market owing to the increased tourism in the region. Both domestic and international travel are expected to witness robust growth, which is encouraging hotels to deploy management software to improve the efficiency of their service by automating common tasks. Moreover, increased investment by several market players in technological advancements to enhance software functionalities also propels the hotel and hospitality management software market demand.

Competitive Landscape

The comprehensive report provides an in-depth assessment of the market based on the Porter's five forces model along with giving a SWOT analysis. The report gives a detailed analysis of the following key players in the hotel and hospitality management software market, covering their competitive landscape and latest developments like mergers, acquisitions, investments, and expansion plans.

Oracle Corporation

Oracle Corporation, founded in 1977, is a multinational technology company with its headquarters in Texas, the United States. The company manufactures and distributes database, middleware software, and application software, among others.

Cloudbeds

Cloudbeds, established in 2012, is a technology partner of the hospitality sector based in California, the United States. The company provides online booking, front desk management, customer relationship management, and business intelligence, among other solutions.

Sabre Corporation

Sabre Corporation, incorporated in 1960 and headquartered in Texas, the United States, is a travel technology corporation. The company provides software and technology solutions such as operations management, customer touchpoints, and data analytics, among others, aimed at the travel sector.

Other hotel and hospitality management software market players include Sage Group Plc, SiteMinder Limited (Little Hotelier), Infor Inc., NEC Corporation, SkyTouch Solutions, LLC, Protel Hotelsoftware GmbH, and WebRezPro PMS, among others.