Incident and Emergency Management Market Size and Share - Outlook Report, Forecast Trends and Growth Analysis (2025-2034)

The global incident and emergency management market size reached around USD 126.38 Billion in 2024. The market is projected to grow at a CAGR of 6.30% between 2025 and 2034 to reach nearly USD 232.82 Billion by 2034.

Incident and Emergency Management Market Growth

Disaster management is a comprehensive process that involves IT solutions such as early warning systems, AI-based impact analysis, data management, and communication networks to mitigate the risk and casualties associated with it.

In 2010-2020 period, an average of 13,980 deaths were attributable to extreme temperatures while earthquakes and floods registered 13,465 and 5,274 deaths respectively.

The U.S. government launched several disaster management programmes such as the Maryland Emergency Management System (MEMS) and the Community Emergency Response Team (CERT), to protect citizens from natural disasters, terrorist attacks, and other emergencies through training. The EU humanitarian budget for the year 2024 is more than USD 1.93 billion (€1.8 billion), which is higher than their usual budget for disaster management.

Natural disasters have a large impact on vulnerable populations in low- to middle-income nations lacking the necessary infrastructure for adequate protection and response. In 2023, 86,517 deaths were attributed to natural disasters, increasing from 76,100 in 2022.

Figure: Number of Deaths from Natural Disasters Globally, 2018-2024

Key Trends and Developments

Rising cases of natural disasters; technological advancements; increasing importance of improving responsiveness; and increasing importance of incident management in healthcare sector are the key trends impacting the incident and emergency management market growth.

Apr 24, 2024

IBM and HashiCorp Inc., a prominent player in multi-cloud infrastructure automation, have revealed a definitive agreement. According to the agreement, IBM will purchase HashiCorp for $35 per share in cash, reflecting an enterprise value of $6.4 billion.

Apr 23, 2024

Hexagon has declared the acquisition of Xwatch Safety Solutions. Xwatch specializes in machine control hardware and software technologies aimed at augmenting safety measures within construction sites.

Apr 11, 2024

Johnson Controls, a prominent player in smart, healthy, and sustainable building solutions, has reaffirmed its reseller partnership with Everbridge. This renewed collaboration is geared towards supporting security leaders by providing them with a unified perspective on physical assets and external risk elements. These encompass geopolitical risks or natural calamities, all of which could potentially affect organizational safety and resilience.

Jan 17, 2024

R1 RCM Inc., a prominent provider of technology-infused solutions aimed at revolutionizing both patient experience and financial performance of healthcare providers, announced the successful completion of its acquisition of Acclara from Providence, one of the largest health systems in the nation.

Growing incidences of natural disasters

Natural disasters such as earthquakes, floods, and hurricanes hinder economic growth by affecting tangible assets such as buildings, equipment, and human capital. In 2023, 86,517 deaths due to natural disasters were recorded globally.

Technological advancement in disaster management lowers the casualties

Adoption and advancement in technologies help anticipate and respond that results in efficient and timely actions. Early warning systems, including satellites and hydrological models, remote sensing and geographical information systems (GIS) aid in predicting disasters in advance.

Focus on improving the responsiveness

In order to provide better support during an emergency, the World Bank introduced the Crisis Toolkit and the IDA Crisis Response Window to respond to crises and strengthen preparedness for future shocks. Further, in 2024-2027, the EU aims to add an additional €2.5 billion to the disaster management reserve.

Incident management systems are of critical importance in the healthcare sector

Hospitals, assisted living centers, and ambulatory care establishments are increasingly investing in incident management to ensure patient safety. These systems allow the facilities to produce incident reports when accidents or infections occur, understand their causes, and offer a better quality of care to patients. Additionally, it helps hospitals optimise their resource allocation by prioritising incidents based on severity and impact.

Incident and Emergency Management Market Trends

A rise in government funding supports the development and implementation of emergency management solutions. Finance ministries of countries globally have the power to increase their spending in emergency response mechanisms to overcome unforeseen demands. For instance, contingency appropriations within the approved budget or any revolving contingency fund can be used by the government to meet high-priority needs. Further, emergency spending provisions in some jurisdictions allow for spending excess budgeted amounts during emergencies.

The European Union’s EU Mission aims to build 100 climate-neutral and smart cities by 2030. Further, according to the United Nations, 70% of the world’s population is expected to reside in smart cities by 2050. The rapid expansion of smart cities has increased the cruciality of emergency evacuation and preparedness systems to enhance public services and safety aspects.

Incident and Emergency Management Industry Segmentation

“Global Incident and Emergency Management Market Report and Forecast 2025-2034” offers a detailed analysis of the market based on the following segments:

Market Breakup by Component

• System
• Web-based Emergency Management System
• Emergency/Mass Notification System
• Traffic Management System
• Safety Management System
• Disaster Recovery and Backup Systems
• Service
• Professional Service
• Managed Service

Market Breakup by Solution

• Geospatial Solution
• Disaster Recovery Solution
• Situational Awareness Solution

Market Breakup by End User

• Government
• BFSI
• Transportation and Logistics
• Healthcare
• Manufacturing
• IT and Telecom
• Others

Market Breakup by Region

• North America
• Europe
• Asia Pacific
• Latin America
• Middle East and Africa

Incident and Emergency Management Market Share

The geospatial solution enjoys significant demand in the incident and emergency management market

Geographic information system (GIS) integrates statistics and maps related to natural events and socioeconomic trends, which helps in storing, visualising, and better analysis of geographic data. Meanwhile, disaster recovery plans ensure businesses can keep operating after an interruption by outlining steps to restore critical functions quickly. This minimises downtime and gets things back to normal as soon as possible.

Disaster preparedness gets a boost with situational awareness solutions. These solutions offer real-time insights and early warnings, empowering first responders to react quickly and effectively.

Based on end use, the government sector is a major contributor to the incident and emergency management market revenue

There are various laws and government bodies responsible for incident and emergency management, such as the National Disaster Management Authority (NDMA) in India which works as the apex body for disaster management. Furthermore, in the United States, FEMA created the National Incident Management System (NIMS), which comprises the Incident Command System (ICS). All US governmental entities adopt NIMS as the norm for emergency management, for both planned and unplanned disasters.

Damage to cargo, loss of cargo, accidents involving hazardous materials or people, technical failure, strikes, as well as unforeseen events like political conflicts or sudden weather changes can impact the delivery of goods and supplies.

Incident and Emergency Management Market Leaders

The market players are focusing on the quality of the service offered, building strong relationships with key stakeholders and offering innovative solutions.

Hexagon AB

Headquartered in Sweden, Hexagon is engaged in providing digital reality solutions, combining sensor, software and autonomous technologies. The company operates with a workforce of around 24,500 professionals spread across 50 countries.

International Business Machines Corporation

IBM is a global leader in providing computer hardware and software, cloud computing and data analytics. Headquartered in the United States, the company provides various technologies which are used across a wide range of industries including aerospace and defence, automotive, healthcare, and oil and gas amongst others.

Motorola Solutions, Inc.

Motorola Solutions focuses on enhancing safety by developing and integrating technologies that protect individuals, property, and locations. Founded in 1928, Motorola Solutions operates across more than 100 countries with a workforce of 21,000 employees.

Honeywell International Inc.

Honeywell is an integrated operating company that serves a diverse range of industries and geographies globally. Headquartered in the United States, the company has a workforce of over 97,000 employees spread across 79 countries, including 34,000 in the United States.

Other notable players operating in the incident and emergency management market are Siemens AG, Datalink Internet Systems P/L, Alert Technologies Corporation, Environmental Systems Research Institute, Inc., R1 RCM Inc, and Everbridge Inc., among others.

Incident and Emergency Management Market Analysis by Region

Disasters in North America transcend national borders, necessitating coordinated responses among the United States and Canada. The countries have enacted legislative frameworks and bilateral agreements to manage emergencies, with specific provisions for cross-border coordination. In 2022-23, accident and emergency attendances in England reached 25.3 million, a 4.0% increase from the previous year and an 18.0% increase since 2011-12. England reported 28,014 attendances per 100,000 population with Northern Ireland having the highest rate at 34,729 per 100,000 in 2022-2023.

China's State Council issued a plan to strengthen its emergency management system during the 14th Five-Year Plan period (2021-2025). The plan aims to modernise emergency management capabilities and reduce losses from disasters and accidents, prioritising people’s and property’s safety.