The global artificial intelligence in marketing market size reached around USD 23.50 Billion in 2024. The market is estimated to grow at a CAGR of 22.00% between 2025 and 2034, reaching a value of nearly USD 171.66 Billion by 2034.
Moreover, virtual voice assistants can further enhance a company’s proficiency by handling frequently asked questions from customers. They are widely incorporated in customer services and sales interactions in various business settings.
Other market players include IBM Corporation, Appier Inc., Sentient.io Pte. Ltd., Meta Platforms, Inc., Amazon Web Services, Inc., PM AM Corporation, Microsoft Corporation, and Adobe Inc., among others.
Key Trends in the Market
Artificial intelligence is one of the leading and widely adopted technologies in the world. In marketing, artificial intelligence is utilised to automate decision-making through the analysis of large databases and additional observations of various audience behaviours and market trends. Some of the most known AI marketing tools include chatbots, personal assistants, recommendation engines, and image recognition, among others.- The increasing shift toward digitisation in various sectors is a major trend propelling the artificial intelligence in marketing market growth. Due to the rising popularity of the Internet of Things (IoT) and various technologies, organisations are increasingly adopting advanced technologies to maximise their efficiency and expand their presence in the digital sector.
- Deep learning, a subset of AI, has been a significant factor aiding the market. Deep neural networks have achieved remarkable results in various domains such as natural language processing and recommendation systems, among others, which increases the deployment of artificial intelligence in marketing.
- The rising importance and implementation of customer-centric marketing strategies have been significant global artificial intelligence in marketing market drivers. Companies around the world are increasingly focusing on building strong customer relationships in order to thrive amid the rising competition in the marketing sector. Artificial intelligence provides a great way to enhance a company’s understanding of its customer base and take effective actions to retain its loyalty.
Market Segmentation
The report titled “Global Artificial Intelligence in Marketing Market Report and Forecast 2025-2034” offers a detailed analysis of the market based on the following segments:Market Breakup by Offering
- Hardware
- Software
- Services
Market Breakup by Deployment
- Cloud
- On-Premises
Market Breakup by Technology
- Deep Learning
- Machine Learning
- Context Aware Computing
- Natural Language Processing
- Computer Vision
Market Breakup by Application
- Social Media Advertising
- Sales and Marketing Automation
- Content Curation
- Virtual Assistant
- Web and App Personalisation
- Search Advertising
- Analytics
- Voice Search
- Others
Market Breakup by End Use
- BFSI
- Retail
- Enterprise
- Consumer Goods
- Media and Entertainment
- Others
Market Breakup by Region
- North America
- Europe
- Asia Pacific
- Latin America
- Middle East and Africa
Market Share by Deployment
The cloud segment is expected to register a healthy growth during the forecast period. Cloud in artificial intelligence refers to services related to AI provided on cloud servers that are accessible through the internet. The growth of the segment can be attributed to various benefits provided by this type of service, including improved accessibility, affordability, scalability, and easier deployment process compared to on-premises solutions.Market Share by Application
Virtual assistants hold a significant market share due to their increasing adoption in different business sectors. A virtual assistant provides multiple benefits to customer care services such as increased interaction with the customer.Moreover, virtual voice assistants can further enhance a company’s proficiency by handling frequently asked questions from customers. They are widely incorporated in customer services and sales interactions in various business settings.
Competitive Landscape
The comprehensive report provides an in-depth assessment of the market based on Porter's five forces model along with giving a SWOT analysis. The report gives a detailed analysis of the following key players in the global artificial intelligence in marketing market, covering their competitive landscape and the latest developments like mergers, acquisitions, investments and expansion plans.Google LLC
Google LLC is one of the most prominent software development companies in the world. Established in 1998 and based in the United States, the company has extensive experience in various technological fields such as artificial intelligence, computer software, online advertising, e-commerce, search engine technology, cloud computing, consumer electronics, and quantum computing, among others.Salesforce, Inc.
Salesforce, Inc. is one the leading cloud-based software development companies, headquartered in California, the United States. Since the founding of the company in 1999, it has developed its platform for enterprise cloud computing and customer relationship management. Its software is considered to be one of the best to help businesses communicate with their customers.Quantcast Corp.
Quantcast Corp. is an international company engaged in developing digital advertising technologies that are utilised for audience measurement and real-time advertising. The company’s foundation dates back to the year 2006 and its headquarter is located in California, the United States. Quantcast provides various solutions and services to help businesses better understand their online audience and optimise their digital advertising strategies.Other market players include IBM Corporation, Appier Inc., Sentient.io Pte. Ltd., Meta Platforms, Inc., Amazon Web Services, Inc., PM AM Corporation, Microsoft Corporation, and Adobe Inc., among others.
Table of Contents
1 Executive Summary
2 Market Overview and Stakeholder Insights
3 Economic Summary
4 Country Risk Profiles
5 Global Artificial Intelligence in Marketing Market Analysis
6 North America Artificial Intelligence in Marketing Market Analysis
7 Europe Artificial Intelligence in Marketing Market Analysis
8 Asia Pacific Artificial Intelligence in Marketing Market Analysis
9 Latin America Artificial Intelligence in Marketing Market Analysis
10 Middle East and Africa Artificial Intelligence in Marketing Market Analysis
11 Market Dynamics
12 Competitive Landscape
Companies Mentioned
- Google LLC
- Salesforce, Inc.
- Quantcast Corp.