The demand for repair services is growing in line with the increasing penetration of consumer electronics and the expanding use of industrial and medical devices. Consumers are also becoming more focused on environmental sustainability, contributing to the preference for repairs instead of replacements. In this changing landscape, businesses are adapting to customer needs by offering reliable, affordable, and efficient repair services to maintain their customer base and meet sustainability goals.
In terms of service types, the market is divided into in-warranty and out-of-warranty services. The in-warranty segment, which was valued at USD 57.3 billion in 2024, benefits from manufacturer-backed repairs that offer predictable demand and lower out-of-pocket costs for consumers. Manufacturers typically offer warranties of 12 to 24 months to cover defects in materials and workmanship, which supports the dominance of original equipment manufacturers (OEMs) in this segment. To tap into the growing demand for in-warranty services, repair providers must focus on obtaining approved service agreements and leveraging technology-driven diagnostics to minimize repair times and improve service delivery.
The consumer electronics segment accounted for a 28.7% share in 2024. The rapid growth in the use of smartphones, laptops, and other personal devices is driving the demand for repair services. As consumers become more focused on cost-effective options, repair services are becoming an increasingly popular alternative to device replacement, especially given the rapidly evolving nature of the electronics market.
U.S. Electronic Equipment Repair Services Market generated USD 36.9 billion in 2024, benefiting from a strong industrial infrastructure and high consumer electronics penetration. Consumer behavior in the U.S. is shifting, with more than 45% of U.S. consumers opting for repairs rather than replacements, according to the Consumer Technology Association. This trend is expected to continue as consumers face rising device prices and become more environmentally conscious. Service providers aiming to capture market share in the U.S. need to focus on expanding their authorized service center networks, improving diagnostic capabilities, and supporting environmentally friendly practices.
The top players in the Global Electronic Equipment Repair Services Market include companies like Rockwell Automation Inc., Koninklijke Philips N.V., Curtiss-Wright Corporation, Encompass Supply Chain Solutions, and Forth Corporation Public Company Limited. To strengthen their position in the electronic equipment repair services market, leading companies are focusing on expanding their service networks and enhancing their service offerings. A key strategy involves deepening partnerships with OEMs to ensure authorized repair services and certifications, which are essential for warranty-backed repairs. Additionally, businesses are investing in advanced diagnostic tools and technologies to streamline repair processes and minimize downtime, ensuring a faster turnaround for customers. Companies are also focusing on sustainability by incorporating environmentally friendly practices such as using eco-friendly materials and reducing e-waste. Another important strategy is the development of digital platforms that enable easy customer access to repair services, further enhancing convenience and customer satisfaction. Lastly, service providers are looking to differentiate themselves by offering customized services, based on the specific needs of the customers, especially as the demand for personalized repair solutions increases.
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Table of Contents
Companies Mentioned
The companies profiled in this Electronic Equipment Repair Services market report include:- Koninklijke Philips N.V.
- Rockwell Automation Inc.
- Curtiss-Wright Corporation
- Bose Corporation
- Quest International, Inc.
- North America
- PSI Repair Services, Inc.
- Altra Service Professionals
- Encompass Supply Chain Solutions
- ASAP electronic repairs
- Europe
- AML Instruments Limited
- Greasley Electronics LTD
- IER Industrial Electronic Repairs LTD
- Multicare Electronics Ltd.
- Real Electronics 2 Ltd.
- Repair World Direct
- Screamer Electronic Services
- JTD Electronics Ltd
- Asia-Pacific
- Urtronics India
- INDufit MACHINEs
- iCracked, Inc.
- Forth Electronics
Table Information
Report Attribute | Details |
---|---|
No. of Pages | 180 |
Published | July 2025 |
Forecast Period | 2024 - 2034 |
Estimated Market Value ( USD | $ 137.1 Billion |
Forecasted Market Value ( USD | $ 253.5 Billion |
Compound Annual Growth Rate | 6.3% |
Regions Covered | Global |
No. of Companies Mentioned | 25 |