+353-1-416-8900REST OF WORLD
+44-20-3973-8888REST OF WORLD
1-917-300-0470EAST COAST U.S
1-800-526-8630U.S. (TOLL FREE)
New

AI Agents in Ecommerce Market 2025-2029

  • PDF Icon

    Report

  • 234 Pages
  • August 2025
  • Region: Global
  • TechNavio
  • ID: 6165225
1h Free Analyst Time
1h Free Analyst Time

Speak directly to the analyst to clarify any post sales queries you may have.

The AI agents in ecommerce market is forecasted to grow by USD 4.19 billion during 2024-2029, accelerating at a CAGR of 39.7% during the forecast period. The report on the AI agents in ecommerce market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.

The report offers an up-to-date analysis regarding the current market scenario, the latest trends and drivers, and the overall market environment. The market is driven by imperative for hyper-personalization and enhanced customer experience, pressing need for operational efficiency and cost optimization, and rapid advancement and democratization of AI technologies.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market size data, segment with regional analysis and vendor landscape in addition to an analysis of the key companies. Reports have historic and forecast data.

The AI agents in ecommerce market is segmented as below:

By Component

  • Solutions
  • Services

By Technology

  • Machine learning
  • Natural language processing
  • Others

By Application

  • Personalized shopping experiences
  • Automation and efficiency
  • Enhanced customer engagement

By Geographical Landscape

  • North America
  • APAC
  • Europe
  • South America
  • Middle East and Africa
This study identifies the ascendance of generative AI in conversational commerce as one of the prime reasons driving the AI agents in ecommerce market growth during the next few years. Also, evolution toward proactive hyper-automation and convergence of multimodal AI for immersive commerce will lead to sizable demand in the market.

The report on the AI agents in ecommerce market covers the following areas:

  • AI Agents In Ecommerce Market sizing
  • AI Agents In Ecommerce Market forecast
  • AI Agents In Ecommerce Market industry analysis
A robust vendor analysis within the report is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of several leading AI agents in ecommerce market vendors that include Adobe Inc., Alibaba Group Holding Ltd., Amazon Web Services Inc., Baidu Inc., Cognizant Technology Solutions Corp., eBay Inc., Google LLC, Infosys Ltd., International Business Machines Corp., JD.com Inc., Meta Platforms Inc., Microsoft Corp., Oracle Corp., Rakuten Group Inc., Salesforce Inc., SAP SE, Shopify Inc., Tencent Holdings Ltd., and Walmart Inc. Also, the AI agents in ecommerce market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage all forthcoming growth opportunities.

The report presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters such as profit, pricing, competition, and promotions. It presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive primary and secondary research. The market research reports provide a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast accurate market growth.

Table of Contents

1 Executive Summary
1.1 Market overview
Executive Summary - Chart on Market Overview
Executive Summary - Data Table on Market Overview
Executive Summary - Chart on Global Market Characteristics
Executive Summary - Chart on Market By Geographical Landscape
Executive Summary - Chart on Market Segmentation by Component
Executive Summary - Chart on Market Segmentation by Technology
Executive Summary - Chart on Market Segmentation by Application
Executive Summary - Chart on Incremental Growth
Executive Summary - Data Table on Incremental Growth
Executive Summary - Chart on Company Market Positioning
2 Market Analysis
2.1 Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
2.2 Criticality of inputs and Factors of differentiation
Overview on criticality of inputs and factors of differentiation
2.3 Factors of disruption
Overview on factors of disruption
2.4 Impact of drivers and challenges
Impact of drivers and challenges in 2024 and 2029
3 Market Landscape
3.1 Market ecosystem
Parent Market
Data Table on - Parent Market
3.2 Market characteristics
Market characteristics analysis
3.3 Value chain analysis
Value chain analysis
4 Market Sizing
4.1 Market definition
Offerings of companies included in the market definition
4.2 Market segment analysis
Market segments
4.3 Market size 2024
4.4 Market outlook: Forecast for 2024-2029
Chart on Global - Market size and forecast 2024-2029 ($ million)
Data Table on Global - Market size and forecast 2024-2029 ($ million)
Chart on Global Market: Year-over-year growth 2024-2029 (%)
Data Table on Global Market: Year-over-year growth 2024-2029 (%)
5 Historic Market Size
5.1 Global AI Agents In Ecommerce Market 2019 - 2023
Historic Market Size - Data Table on Global AI Agents In Ecommerce Market 2019 - 2023 ($ million)
5.2 Component segment analysis 2019 - 2023
Historic Market Size - Component Segment 2019 - 2023 ($ million)
5.3 Technology segment analysis 2019 - 2023
Historic Market Size - Technology Segment 2019 - 2023 ($ million)
5.4 Application segment analysis 2019 - 2023
Historic Market Size - Application Segment 2019 - 2023 ($ million)
5.5 Geography segment analysis 2019 - 2023
Historic Market Size - Geography Segment 2019 - 2023 ($ million)
5.6 Country segment analysis 2019 - 2023
Historic Market Size - Country Segment 2019 - 2023 ($ million)
6 Five Forces Analysis
6.1 Five forces summary
Five forces analysis - Comparison between 2024 and 2029
6.2 Bargaining power of buyers
Bargaining power of buyers - Impact of key factors 2024 and 2029
6.3 Bargaining power of suppliers
Bargaining power of suppliers - Impact of key factors in 2024 and 2029
6.4 Threat of new entrants
Threat of new entrants - Impact of key factors in 2024 and 2029
6.5 Threat of substitutes
Threat of substitutes - Impact of key factors in 2024 and 2029
6.6 Threat of rivalry
Threat of rivalry - Impact of key factors in 2024 and 2029
6.7 Market condition
Chart on Market condition - Five forces 2024 and 2029
7 Market Segmentation by Component
7.1 Market segments
Chart on Component - Market share 2024-2029 (%)
Data Table on Component - Market share 2024-2029 (%)
7.2 Comparison by Component
Chart on Comparison by Component
Data Table on Comparison by Component
7.3 Solutions - Market size and forecast 2024-2029
Chart on Solutions - Market size and forecast 2024-2029 ($ million)
Data Table on Solutions - Market size and forecast 2024-2029 ($ million)
Chart on Solutions - Year-over-year growth 2024-2029 (%)
Data Table on Solutions - Year-over-year growth 2024-2029 (%)
7.4 Services - Market size and forecast 2024-2029
Chart on Services - Market size and forecast 2024-2029 ($ million)
Data Table on Services - Market size and forecast 2024-2029 ($ million)
Chart on Services - Year-over-year growth 2024-2029 (%)
Data Table on Services - Year-over-year growth 2024-2029 (%)
7.5 Market opportunity by Component
Market opportunity by Component ($ million)
Data Table on Market opportunity by Component ($ million)
8 Market Segmentation by Technology
8.1 Market segments
Chart on Technology - Market share 2024-2029 (%)
Data Table on Technology - Market share 2024-2029 (%)
8.2 Comparison by Technology
Chart on Comparison by Technology
Data Table on Comparison by Technology
8.3 Machine learning - Market size and forecast 2024-2029
Chart on Machine learning - Market size and forecast 2024-2029 ($ million)
Data Table on Machine learning - Market size and forecast 2024-2029 ($ million)
Chart on Machine learning - Year-over-year growth 2024-2029 (%)
Data Table on Machine learning - Year-over-year growth 2024-2029 (%)
8.4 Natural language processing - Market size and forecast 2024-2029
Chart on Natural language processing - Market size and forecast 2024-2029 ($ million)
Data Table on Natural language processing - Market size and forecast 2024-2029 ($ million)
Chart on Natural language processing - Year-over-year growth 2024-2029 (%)
Data Table on Natural language processing - Year-over-year growth 2024-2029 (%)
8.5 Others - Market size and forecast 2024-2029
Chart on Others - Market size and forecast 2024-2029 ($ million)
Data Table on Others - Market size and forecast 2024-2029 ($ million)
Chart on Others - Year-over-year growth 2024-2029 (%)
Data Table on Others - Year-over-year growth 2024-2029 (%)
8.6 Market opportunity by Technology
Market opportunity by Technology ($ million)
Data Table on Market opportunity by Technology ($ million)
9 Market Segmentation by Application
9.1 Market segments
Chart on Application - Market share 2024-2029 (%)
Data Table on Application - Market share 2024-2029 (%)
9.2 Comparison by Application
Chart on Comparison by Application
Data Table on Comparison by Application
9.3 Personalized shopping experiences - Market size and forecast 2024-2029
Chart on Personalized shopping experiences - Market size and forecast 2024-2029 ($ million)
Data Table on Personalized shopping experiences - Market size and forecast 2024-2029 ($ million)
Chart on Personalized shopping experiences - Year-over-year growth 2024-2029 (%)
Data Table on Personalized shopping experiences - Year-over-year growth 2024-2029 (%)
9.4 Automation and efficiency - Market size and forecast 2024-2029
Chart on Automation and efficiency - Market size and forecast 2024-2029 ($ million)
Data Table on Automation and efficiency - Market size and forecast 2024-2029 ($ million)
Chart on Automation and efficiency - Year-over-year growth 2024-2029 (%)
Data Table on Automation and efficiency - Year-over-year growth 2024-2029 (%)
9.5 Enhanced customer engagement - Market size and forecast 2024-2029
Chart on Enhanced customer engagement - Market size and forecast 2024-2029 ($ million)
Data Table on Enhanced customer engagement - Market size and forecast 2024-2029 ($ million)
Chart on Enhanced customer engagement - Year-over-year growth 2024-2029 (%)
Data Table on Enhanced customer engagement - Year-over-year growth 2024-2029 (%)
9.6 Market opportunity by Application
Market opportunity by Application ($ million)
Data Table on Market opportunity by Application ($ million)
10 Customer Landscape
10.1 Customer landscape overview
Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
11 Geographic Landscape
11.1 Geographic segmentation
Chart on Market share By Geographical Landscape 2024-2029 (%)
Data Table on Market share By Geographical Landscape 2024-2029 (%)
11.2 Geographic comparison
Chart on Geographic comparison
Data Table on Geographic comparison
11.3 North America - Market size and forecast 2024-2029
Chart on North America - Market size and forecast 2024-2029 ($ million)
Data Table on North America - Market size and forecast 2024-2029 ($ million)
Chart on North America - Year-over-year growth 2024-2029 (%)
Data Table on North America - Year-over-year growth 2024-2029 (%)
11.4 APAC - Market size and forecast 2024-2029
Chart on APAC - Market size and forecast 2024-2029 ($ million)
Data Table on APAC - Market size and forecast 2024-2029 ($ million)
Chart on APAC - Year-over-year growth 2024-2029 (%)
Data Table on APAC - Year-over-year growth 2024-2029 (%)
11.5 Europe - Market size and forecast 2024-2029
Chart on Europe - Market size and forecast 2024-2029 ($ million)
Data Table on Europe - Market size and forecast 2024-2029 ($ million)
Chart on Europe - Year-over-year growth 2024-2029 (%)
Data Table on Europe - Year-over-year growth 2024-2029 (%)
11.6 South America - Market size and forecast 2024-2029
Chart on South America - Market size and forecast 2024-2029 ($ million)
Data Table on South America - Market size and forecast 2024-2029 ($ million)
Chart on South America - Year-over-year growth 2024-2029 (%)
Data Table on South America - Year-over-year growth 2024-2029 (%)
11.7 Middle East and Africa - Market size and forecast 2024-2029
Chart on Middle East and Africa - Market size and forecast 2024-2029 ($ million)
Data Table on Middle East and Africa - Market size and forecast 2024-2029 ($ million)
Chart on Middle East and Africa - Year-over-year growth 2024-2029 (%)
Data Table on Middle East and Africa - Year-over-year growth 2024-2029 (%)
11.8 US - Market size and forecast 2024-2029
Chart on US - Market size and forecast 2024-2029 ($ million)
Data Table on US - Market size and forecast 2024-2029 ($ million)
Chart on US - Year-over-year growth 2024-2029 (%)
Data Table on US - Year-over-year growth 2024-2029 (%)
11.9 China - Market size and forecast 2024-2029
Chart on China - Market size and forecast 2024-2029 ($ million)
Data Table on China - Market size and forecast 2024-2029 ($ million)
Chart on China - Year-over-year growth 2024-2029 (%)
Data Table on China - Year-over-year growth 2024-2029 (%)
11.10 India - Market size and forecast 2024-2029
Chart on India - Market size and forecast 2024-2029 ($ million)
Data Table on India - Market size and forecast 2024-2029 ($ million)
Chart on India - Year-over-year growth 2024-2029 (%)
Data Table on India - Year-over-year growth 2024-2029 (%)
11.11 Germany - Market size and forecast 2024-2029
Chart on Germany - Market size and forecast 2024-2029 ($ million)
Data Table on Germany - Market size and forecast 2024-2029 ($ million)
Chart on Germany - Year-over-year growth 2024-2029 (%)
Data Table on Germany - Year-over-year growth 2024-2029 (%)
11.12 Canada - Market size and forecast 2024-2029
Chart on Canada - Market size and forecast 2024-2029 ($ million)
Data Table on Canada - Market size and forecast 2024-2029 ($ million)
Chart on Canada - Year-over-year growth 2024-2029 (%)
Data Table on Canada - Year-over-year growth 2024-2029 (%)
11.13 UK - Market size and forecast 2024-2029
Chart on UK - Market size and forecast 2024-2029 ($ million)
Data Table on UK - Market size and forecast 2024-2029 ($ million)
Chart on UK - Year-over-year growth 2024-2029 (%)
Data Table on UK - Year-over-year growth 2024-2029 (%)
11.14 Japan - Market size and forecast 2024-2029
Chart on Japan - Market size and forecast 2024-2029 ($ million)
Data Table on Japan - Market size and forecast 2024-2029 ($ million)
Chart on Japan - Year-over-year growth 2024-2029 (%)
Data Table on Japan - Year-over-year growth 2024-2029 (%)
11.15 France - Market size and forecast 2024-2029
Chart on France - Market size and forecast 2024-2029 ($ million)
Data Table on France - Market size and forecast 2024-2029 ($ million)
Chart on France - Year-over-year growth 2024-2029 (%)
Data Table on France - Year-over-year growth 2024-2029 (%)
11.16 Australia - Market size and forecast 2024-2029
Chart on Australia - Market size and forecast 2024-2029 ($ million)
Data Table on Australia - Market size and forecast 2024-2029 ($ million)
Chart on Australia - Year-over-year growth 2024-2029 (%)
Data Table on Australia - Year-over-year growth 2024-2029 (%)
11.17 Brazil - Market size and forecast 2024-2029
Chart on Brazil - Market size and forecast 2024-2029 ($ million)
Data Table on Brazil - Market size and forecast 2024-2029 ($ million)
Chart on Brazil - Year-over-year growth 2024-2029 (%)
Data Table on Brazil - Year-over-year growth 2024-2029 (%)
11.18 Market opportunity By Geographical Landscape
Market opportunity By Geographical Landscape ($ million)
Data Tables on Market opportunity By Geographical Landscape ($ million)
12 Drivers, Challenges, and Opportunity/Restraints
12.1 Market drivers
12.2 Market challenges
12.3 Impact of drivers and challenges
Impact of drivers and challenges in 2024 and 2029
12.4 Market opportunities/restraints
13 Competitive Landscape
13.1 Overview
13.2 Competitive Landscape
Overview on criticality of inputs and factors of differentiation
13.3 Landscape disruption
Overview on factors of disruption
13.4 Industry risks
Impact of key risks on business
14 Competitive Analysis
14.1 Companies profiled
Companies covered
14.2 Company ranking index
Company ranking index
14.3 Market positioning of companies
Matrix on companies position and classification
14.4 Alibaba Group Holding Ltd.
Alibaba Group Holding Ltd. - Overview
Alibaba Group Holding Ltd. - Business segments
Alibaba Group Holding Ltd. - Key news
Alibaba Group Holding Ltd. - Key offerings
Alibaba Group Holding Ltd. - Segment focus
SWOT
14.5 Amazon Web Services Inc.
Amazon Web Services Inc. - Overview
Amazon Web Services Inc. - Product / Service
Amazon Web Services Inc. - Key news
Amazon Web Services Inc. - Key offerings
SWOT
14.6 Baidu Inc.
Baidu Inc. - Overview
Baidu Inc. - Business segments
Baidu Inc. - Key offerings
Baidu Inc. - Segment focus
SWOT
14.7 eBay Inc.
eBay Inc. - Overview
eBay Inc. - Product / Service
eBay Inc. - Key offerings
SWOT
14.8 Google LLC
Google LLC - Overview
Google LLC - Product / Service
Google LLC - Key offerings
SWOT
14.9 International Business Machines Corp.
International Business Machines Corp. - Overview
International Business Machines Corp. - Business segments
International Business Machines Corp. - Key news
International Business Machines Corp. - Key offerings
International Business Machines Corp. - Segment focus
SWOT
14.10 Meta Platforms Inc.
Meta Platforms Inc. - Overview
Meta Platforms Inc. - Business segments
Meta Platforms Inc. - Key offerings
Meta Platforms Inc. - Segment focus
SWOT
14.11 Microsoft Corp.
Microsoft Corp. - Overview
Microsoft Corp. - Business segments
Microsoft Corp. - Key news
Microsoft Corp. - Key offerings
Microsoft Corp. - Segment focus
SWOT
14.12 Oracle Corp.
Oracle Corp. - Overview
Oracle Corp. - Business segments
Oracle Corp. - Key news
Oracle Corp. - Key offerings
Oracle Corp. - Segment focus
SWOT
14.13 Rakuten Group Inc.
Rakuten Group Inc. - Overview
Rakuten Group Inc. - Business segments
Rakuten Group Inc. - Key news
Rakuten Group Inc. - Key offerings
Rakuten Group Inc. - Segment focus
SWOT
14.14 Salesforce Inc.
Salesforce Inc. - Overview
Salesforce Inc. - Product / Service
Salesforce Inc. - Key news
Salesforce Inc. - Key offerings
SWOT
14.15 SAP SE
SAP SE - Overview
SAP SE - Business segments
SAP SE - Key news
SAP SE - Key offerings
SAP SE - Segment focus
SWOT
14.16 Shopify Inc.
Shopify Inc. - Overview
Shopify Inc. - Product / Service
Shopify Inc. - Key offerings
SWOT
14.17 Tencent Holdings Ltd.
Tencent Holdings Ltd. - Overview
Tencent Holdings Ltd. - Business segments
Tencent Holdings Ltd. - Key news
Tencent Holdings Ltd. - Key offerings
Tencent Holdings Ltd. - Segment focus
SWOT
14.18 Walmart Inc.
Walmart Inc. - Overview
Walmart Inc. - Business segments
Walmart Inc. - Key news
Walmart Inc. - Key offerings
Walmart Inc. - Segment focus
SWOT
15 Appendix
15.1 Scope of the report
15.2 Inclusions and exclusions checklist
Inclusions checklist
Exclusions checklist
15.3 Currency conversion rates for US$
Currency conversion rates for US$
15.4 Research methodology
Research methodology
15.5 Data procurement
Information sources
15.6 Data validation
Data validation
15.7 Validation techniques employed for market sizing
Validation techniques employed for market sizing
15.8 Data synthesis
Data synthesis
15.9 360 degree market analysis
360 degree market analysis
15.10 List of abbreviations
List of abbreviations
List of Exhibits
Exhibits 1: Executive Summary - Chart on Market Overview
Exhibits 2: Executive Summary - Data Table on Market Overview
Exhibits 3: Executive Summary - Chart on Global Market Characteristics
Exhibits 4: Executive Summary - Chart on Market By Geographical Landscape
Exhibits 5: Executive Summary - Chart on Market Segmentation by Component
Exhibits 6: Executive Summary - Chart on Market Segmentation by Technology
Exhibits 7: Executive Summary - Chart on Market Segmentation by Application
Exhibits 8: Executive Summary - Chart on Incremental Growth
Exhibits 9: Executive Summary - Data Table on Incremental Growth
Exhibits 10: Executive Summary - Chart on Company Market Positioning
Exhibits 11: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
Exhibits 12: Overview on criticality of inputs and factors of differentiation
Exhibits 13: Overview on factors of disruption
Exhibits 14: Impact of drivers and challenges in 2024 and 2029
Exhibits 15: Parent Market
Exhibits 16: Data Table on - Parent Market
Exhibits 17: Market characteristics analysis
Exhibits 18: Value chain analysis
Exhibits 19: Offerings of companies included in the market definition
Exhibits 20: Market segments
Exhibits 21: Chart on Global - Market size and forecast 2024-2029 ($ million)
Exhibits 22: Data Table on Global - Market size and forecast 2024-2029 ($ million)
Exhibits 23: Chart on Global Market: Year-over-year growth 2024-2029 (%)
Exhibits 24: Data Table on Global Market: Year-over-year growth 2024-2029 (%)
Exhibits 25: Historic Market Size - Data Table on Global AI Agents In Ecommerce Market 2019 - 2023 ($ million)
Exhibits 26: Historic Market Size - Component Segment 2019 - 2023 ($ million)
Exhibits 27: Historic Market Size - Technology Segment 2019 - 2023 ($ million)
Exhibits 28: Historic Market Size - Application Segment 2019 - 2023 ($ million)
Exhibits 29: Historic Market Size - Geography Segment 2019 - 2023 ($ million)
Exhibits 30: Historic Market Size - Country Segment 2019 - 2023 ($ million)
Exhibits 31: Five forces analysis - Comparison between 2024 and 2029
Exhibits 32: Bargaining power of buyers - Impact of key factors 2024 and 2029
Exhibits 33: Bargaining power of suppliers - Impact of key factors in 2024 and 2029
Exhibits 34: Threat of new entrants - Impact of key factors in 2024 and 2029
Exhibits 35: Threat of substitutes - Impact of key factors in 2024 and 2029
Exhibits 36: Threat of rivalry - Impact of key factors in 2024 and 2029
Exhibits 37: Chart on Market condition - Five forces 2024 and 2029
Exhibits 38: Chart on Component - Market share 2024-2029 (%)
Exhibits 39: Data Table on Component - Market share 2024-2029 (%)
Exhibits 40: Chart on Comparison by Component
Exhibits 41: Data Table on Comparison by Component
Exhibits 42: Chart on Solutions - Market size and forecast 2024-2029 ($ million)
Exhibits 43: Data Table on Solutions - Market size and forecast 2024-2029 ($ million)
Exhibits 44: Chart on Solutions - Year-over-year growth 2024-2029 (%)
Exhibits 45: Data Table on Solutions - Year-over-year growth 2024-2029 (%)
Exhibits 46: Chart on Services - Market size and forecast 2024-2029 ($ million)
Exhibits 47: Data Table on Services - Market size and forecast 2024-2029 ($ million)
Exhibits 48: Chart on Services - Year-over-year growth 2024-2029 (%)
Exhibits 49: Data Table on Services - Year-over-year growth 2024-2029 (%)
Exhibits 50: Market opportunity by Component ($ million)
Exhibits 51: Data Table on Market opportunity by Component ($ million)
Exhibits 52: Chart on Technology - Market share 2024-2029 (%)
Exhibits 53: Data Table on Technology - Market share 2024-2029 (%)
Exhibits 54: Chart on Comparison by Technology
Exhibits 55: Data Table on Comparison by Technology
Exhibits 56: Chart on Machine learning - Market size and forecast 2024-2029 ($ million)
Exhibits 57: Data Table on Machine learning - Market size and forecast 2024-2029 ($ million)
Exhibits 58: Chart on Machine learning - Year-over-year growth 2024-2029 (%)
Exhibits 59: Data Table on Machine learning - Year-over-year growth 2024-2029 (%)
Exhibits 60: Chart on Natural language processing - Market size and forecast 2024-2029 ($ million)
Exhibits 61: Data Table on Natural language processing - Market size and forecast 2024-2029 ($ million)
Exhibits 62: Chart on Natural language processing - Year-over-year growth 2024-2029 (%)
Exhibits 63: Data Table on Natural language processing - Year-over-year growth 2024-2029 (%)
Exhibits 64: Chart on Others - Market size and forecast 2024-2029 ($ million)
Exhibits 65: Data Table on Others - Market size and forecast 2024-2029 ($ million)
Exhibits 66: Chart on Others - Year-over-year growth 2024-2029 (%)
Exhibits 67: Data Table on Others - Year-over-year growth 2024-2029 (%)
Exhibits 68: Market opportunity by Technology ($ million)
Exhibits 69: Data Table on Market opportunity by Technology ($ million)
Exhibits 70: Chart on Application - Market share 2024-2029 (%)
Exhibits 71: Data Table on Application - Market share 2024-2029 (%)
Exhibits 72: Chart on Comparison by Application
Exhibits 73: Data Table on Comparison by Application
Exhibits 74: Chart on Personalized shopping experiences - Market size and forecast 2024-2029 ($ million)
Exhibits 75: Data Table on Personalized shopping experiences - Market size and forecast 2024-2029 ($ million)
Exhibits 76: Chart on Personalized shopping experiences - Year-over-year growth 2024-2029 (%)
Exhibits 77: Data Table on Personalized shopping experiences - Year-over-year growth 2024-2029 (%)
Exhibits 78: Chart on Automation and efficiency - Market size and forecast 2024-2029 ($ million)
Exhibits 79: Data Table on Automation and efficiency - Market size and forecast 2024-2029 ($ million)
Exhibits 80: Chart on Automation and efficiency - Year-over-year growth 2024-2029 (%)
Exhibits 81: Data Table on Automation and efficiency - Year-over-year growth 2024-2029 (%)
Exhibits 82: Chart on Enhanced customer engagement - Market size and forecast 2024-2029 ($ million)
Exhibits 83: Data Table on Enhanced customer engagement - Market size and forecast 2024-2029 ($ million)
Exhibits 84: Chart on Enhanced customer engagement - Year-over-year growth 2024-2029 (%)
Exhibits 85: Data Table on Enhanced customer engagement - Year-over-year growth 2024-2029 (%)
Exhibits 86: Market opportunity by Application ($ million)
Exhibits 87: Data Table on Market opportunity by Application ($ million)
Exhibits 88: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
Exhibits 89: Chart on Market share By Geographical Landscape 2024-2029 (%)
Exhibits 90: Data Table on Market share By Geographical Landscape 2024-2029 (%)
Exhibits 91: Chart on Geographic comparison
Exhibits 92: Data Table on Geographic comparison
Exhibits 93: Chart on North America - Market size and forecast 2024-2029 ($ million)
Exhibits 94: Data Table on North America - Market size and forecast 2024-2029 ($ million)
Exhibits 95: Chart on North America - Year-over-year growth 2024-2029 (%)
Exhibits 96: Data Table on North America - Year-over-year growth 2024-2029 (%)
Exhibits 97: Chart on APAC - Market size and forecast 2024-2029 ($ million)
Exhibits 98: Data Table on APAC - Market size and forecast 2024-2029 ($ million)
Exhibits 99: Chart on APAC - Year-over-year growth 2024-2029 (%)
Exhibits 100: Data Table on APAC - Year-over-year growth 2024-2029 (%)
Exhibits 101: Chart on Europe - Market size and forecast 2024-2029 ($ million)
Exhibits 102: Data Table on Europe - Market size and forecast 2024-2029 ($ million)
Exhibits 103: Chart on Europe - Year-over-year growth 2024-2029 (%)
Exhibits 104: Data Table on Europe - Year-over-year growth 2024-2029 (%)
Exhibits 105: Chart on South America - Market size and forecast 2024-2029 ($ million)
Exhibits 106: Data Table on South America - Market size and forecast 2024-2029 ($ million)
Exhibits 107: Chart on South America - Year-over-year growth 2024-2029 (%)
Exhibits 108: Data Table on South America - Year-over-year growth 2024-2029 (%)
Exhibits 109: Chart on Middle East and Africa - Market size and forecast 2024-2029 ($ million)
Exhibits 110: Data Table on Middle East and Africa - Market size and forecast 2024-2029 ($ million)
Exhibits 111: Chart on Middle East and Africa - Year-over-year growth 2024-2029 (%)
Exhibits 112: Data Table on Middle East and Africa - Year-over-year growth 2024-2029 (%)
Exhibits 113: Chart on US - Market size and forecast 2024-2029 ($ million)
Exhibits 114: Data Table on US - Market size and forecast 2024-2029 ($ million)
Exhibits 115: Chart on US - Year-over-year growth 2024-2029 (%)
Exhibits 116: Data Table on US - Year-over-year growth 2024-2029 (%)
Exhibits 117: Chart on China - Market size and forecast 2024-2029 ($ million)
Exhibits 118: Data Table on China - Market size and forecast 2024-2029 ($ million)
Exhibits 119: Chart on China - Year-over-year growth 2024-2029 (%)
Exhibits 120: Data Table on China - Year-over-year growth 2024-2029 (%)
Exhibits 121: Chart on India - Market size and forecast 2024-2029 ($ million)
Exhibits 122: Data Table on India - Market size and forecast 2024-2029 ($ million)
Exhibits 123: Chart on India - Year-over-year growth 2024-2029 (%)
Exhibits 124: Data Table on India - Year-over-year growth 2024-2029 (%)
Exhibits 125: Chart on Germany - Market size and forecast 2024-2029 ($ million)
Exhibits 126: Data Table on Germany - Market size and forecast 2024-2029 ($ million)
Exhibits 127: Chart on Germany - Year-over-year growth 2024-2029 (%)
Exhibits 128: Data Table on Germany - Year-over-year growth 2024-2029 (%)
Exhibits 129: Chart on Canada - Market size and forecast 2024-2029 ($ million)
Exhibits 130: Data Table on Canada - Market size and forecast 2024-2029 ($ million)
Exhibits 131: Chart on Canada - Year-over-year growth 2024-2029 (%)
Exhibits 132: Data Table on Canada - Year-over-year growth 2024-2029 (%)
Exhibits 133: Chart on UK - Market size and forecast 2024-2029 ($ million)
Exhibits 134: Data Table on UK - Market size and forecast 2024-2029 ($ million)
Exhibits 135: Chart on UK - Year-over-year growth 2024-2029 (%)
Exhibits 136: Data Table on UK - Year-over-year growth 2024-2029 (%)
Exhibits 137: Chart on Japan - Market size and forecast 2024-2029 ($ million)
Exhibits 138: Data Table on Japan - Market size and forecast 2024-2029 ($ million)
Exhibits 139: Chart on Japan - Year-over-year growth 2024-2029 (%)
Exhibits 140: Data Table on Japan - Year-over-year growth 2024-2029 (%)
Exhibits 141: Chart on France - Market size and forecast 2024-2029 ($ million)
Exhibits 142: Data Table on France - Market size and forecast 2024-2029 ($ million)
Exhibits 143: Chart on France - Year-over-year growth 2024-2029 (%)
Exhibits 144: Data Table on France - Year-over-year growth 2024-2029 (%)
Exhibits 145: Chart on Australia - Market size and forecast 2024-2029 ($ million)
Exhibits 146: Data Table on Australia - Market size and forecast 2024-2029 ($ million)
Exhibits 147: Chart on Australia - Year-over-year growth 2024-2029 (%)
Exhibits 148: Data Table on Australia - Year-over-year growth 2024-2029 (%)
Exhibits 149: Chart on Brazil - Market size and forecast 2024-2029 ($ million)
Exhibits 150: Data Table on Brazil - Market size and forecast 2024-2029 ($ million)
Exhibits 151: Chart on Brazil - Year-over-year growth 2024-2029 (%)
Exhibits 152: Data Table on Brazil - Year-over-year growth 2024-2029 (%)
Exhibits 153: Market opportunity By Geographical Landscape ($ million)
Exhibits 154: Data Tables on Market opportunity By Geographical Landscape ($ million)
Exhibits 155: Impact of drivers and challenges in 2024 and 2029
Exhibits 156: Overview on criticality of inputs and factors of differentiation
Exhibits 157: Overview on factors of disruption
Exhibits 158: Impact of key risks on business
Exhibits 159: Companies covered
Exhibits 160: Company ranking index
Exhibits 161: Matrix on companies position and classification
Exhibits 162: Alibaba Group Holding Ltd. - Overview
Exhibits 163: Alibaba Group Holding Ltd. - Business segments
Exhibits 164: Alibaba Group Holding Ltd. - Key news
Exhibits 165: Alibaba Group Holding Ltd. - Key offerings
Exhibits 166: Alibaba Group Holding Ltd. - Segment focus
Exhibits 167: SWOT
Exhibits 168: Amazon Web Services Inc. - Overview
Exhibits 169: Amazon Web Services Inc. - Product / Service
Exhibits 170: Amazon Web Services Inc. - Key news
Exhibits 171: Amazon Web Services Inc. - Key offerings
Exhibits 172: SWOT
Exhibits 173: Baidu Inc. - Overview
Exhibits 174: Baidu Inc. - Business segments
Exhibits 175: Baidu Inc. - Key offerings
Exhibits 176: Baidu Inc. - Segment focus
Exhibits 177: SWOT
Exhibits 178: eBay Inc. - Overview
Exhibits 179: eBay Inc. - Product / Service
Exhibits 180: eBay Inc. - Key offerings
Exhibits 181: SWOT
Exhibits 182: Google LLC - Overview
Exhibits 183: Google LLC - Product / Service
Exhibits 184: Google LLC - Key offerings
Exhibits 185: SWOT
Exhibits 186: International Business Machines Corp. - Overview
Exhibits 187: International Business Machines Corp. - Business segments
Exhibits 188: International Business Machines Corp. - Key news
Exhibits 189: International Business Machines Corp. - Key offerings
Exhibits 190: International Business Machines Corp. - Segment focus
Exhibits 191: SWOT
Exhibits 192: Meta Platforms Inc. - Overview
Exhibits 193: Meta Platforms Inc. - Business segments
Exhibits 194: Meta Platforms Inc. - Key offerings
Exhibits 195: Meta Platforms Inc. - Segment focus
Exhibits 196: SWOT
Exhibits 197: Microsoft Corp. - Overview
Exhibits 198: Microsoft Corp. - Business segments
Exhibits 199: Microsoft Corp. - Key news
Exhibits 200: Microsoft Corp. - Key offerings
Exhibits 201: Microsoft Corp. - Segment focus
Exhibits 202: SWOT
Exhibits 203: Oracle Corp. - Overview
Exhibits 204: Oracle Corp. - Business segments
Exhibits 205: Oracle Corp. - Key news
Exhibits 206: Oracle Corp. - Key offerings
Exhibits 207: Oracle Corp. - Segment focus
Exhibits 208: SWOT
Exhibits 209: Rakuten Group Inc. - Overview
Exhibits 210: Rakuten Group Inc. - Business segments
Exhibits 211: Rakuten Group Inc. - Key news
Exhibits 212: Rakuten Group Inc. - Key offerings
Exhibits 213: Rakuten Group Inc. - Segment focus
Exhibits 214: SWOT
Exhibits 215: Salesforce Inc. - Overview
Exhibits 216: Salesforce Inc. - Product / Service
Exhibits 217: Salesforce Inc. - Key news
Exhibits 218: Salesforce Inc. - Key offerings
Exhibits 219: SWOT
Exhibits 220: SAP SE - Overview
Exhibits 221: SAP SE - Business segments
Exhibits 222: SAP SE - Key news
Exhibits 223: SAP SE - Key offerings
Exhibits 224: SAP SE - Segment focus
Exhibits 225: SWOT
Exhibits 226: Shopify Inc. - Overview
Exhibits 227: Shopify Inc. - Product / Service
Exhibits 228: Shopify Inc. - Key offerings
Exhibits 229: SWOT
Exhibits 230: Tencent Holdings Ltd. - Overview
Exhibits 231: Tencent Holdings Ltd. - Business segments
Exhibits 232: Tencent Holdings Ltd. - Key news
Exhibits 233: Tencent Holdings Ltd. - Key offerings
Exhibits 234: Tencent Holdings Ltd. - Segment focus
Exhibits 235: SWOT
Exhibits 236: Walmart Inc. - Overview
Exhibits 237: Walmart Inc. - Business segments
Exhibits 238: Walmart Inc. - Key news
Exhibits 239: Walmart Inc. - Key offerings
Exhibits 240: Walmart Inc. - Segment focus
Exhibits 241: SWOT
Exhibits 242: Inclusions checklist
Exhibits 243: Exclusions checklist
Exhibits 244: Currency conversion rates for US$
Exhibits 245: Research methodology
Exhibits 246: Information sources
Exhibits 247: Data validation
Exhibits 248: Validation techniques employed for market sizing
Exhibits 249: Data synthesis
Exhibits 250: 360 degree market analysis
Exhibits 251: List of abbreviations

Executive Summary

The following companies are recognized as the key players in the global AI agents in ecommerce market: Adobe Inc., Alibaba Group Holding Ltd., Amazon Web Services Inc., Baidu Inc., Cognizant Technology Solutions Corp., eBay Inc., Google LLC, Infosys Ltd., International Business Machines Corp., JD.com Inc., Meta Platforms Inc., Microsoft Corp., Oracle Corp., Rakuten Group Inc., Salesforce Inc., SAP SE, Shopify Inc., Tencent Holdings Ltd., and Walmart Inc..

Commenting on the report, an analyst from the research team said: "The latest trend gaining momentum in the market is ascendance of generative AI in conversational commerce."

According to the report, one of the major drivers for this market is the imperative for hyper-personalization and enhanced customer experience.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to a SWOT analysis of the key vendors.

Companies Mentioned (Partial List)

A selection of companies mentioned in this report includes, but is not limited to:

  • Adobe Inc.
  • Alibaba Group Holding Ltd.
  • Amazon Web Services Inc.
  • Baidu Inc.
  • Cognizant Technology Solutions Corp.
  • eBay Inc.
  • Google LLC
  • Infosys Ltd.
  • International Business Machines Corp.
  • JD.com Inc.
  • Meta Platforms Inc.
  • Microsoft Corp.
  • Oracle Corp.
  • Rakuten Group Inc.
  • Salesforce Inc.
  • SAP SE
  • Shopify Inc.
  • Tencent Holdings Ltd.
  • Walmart Inc.