The Cloud OSS BSS Companies Quadrant is a comprehensive industry analysis that provides valuable insights into the global market for Cloud OSS BSS. This quadrant offers a detailed evaluation of key market players, technological advancements, product innovations, and emerging trends shaping the industry. The 360 Quadrants evaluated over 100 companies, of which the Top 23 Cloud OSS BSS Companies were categorized and recognized as quadrant leaders.
The global cloud OSS/BSS market is gaining momentum as it enables communication service providers (CSPs) to evolve into comprehensive digital service providers (DSPs) by delivering a superior omnichannel customer experience through cloud-enabled support systems. With the advent of new technologies, traditional OSS/BSS solutions are being replaced by modern digital cloud-based alternatives that offer seamless connectivity for telecom and mobile operators. These solutions support automated service fulfillment, enhance customer experience, accelerate service delivery, lower operational costs, and improve overall productivity and efficiency. The ongoing demand for evolving customer expectations has compelled CSPs to upgrade their infrastructure in order to manage networks and customer-focused services, leading to the adoption of modern OSS/BSS systems.
Cloud OSS/BSS is reshaping the service offerings of communication service providers (CSPs). By leveraging cloud platforms, the telecommunications sector can better address both business and technical challenges. This adoption enables CSPs to respond more rapidly, reduce operational expenses, scale their operations as needed, and improve resource sharing, automation, and system monitoring.
The 360 Quadrant maps the Cloud OSS BSS companies based on criteria such as revenue, geographic presence, growth strategies, investments, and sales strategies for the market presence of the Cloud OSS BSS quadrant. The top criteria for product footprint evaluation included By COMPONENT (Solutions, Services), By CLOUD TYPE (Public Cloud, Private Cloud, Hybrid Cloud), and By OPERATOR TYPE (Mobile Operator, Fixed Operator).
Key players in the Cloud OSS BSS market include major global corporations and specialized innovators such as Amdocs, Salesforce, NEC, Huawei, Ericsson, Oracle, CSG, HPE, Nokia, ZTE, Comarch, IBM, Optiva, Mavenir, STL, Hughes, Comviva, Whale Cloud, Tecnotree, Subex, Cerillion, Infovista, and TEOCO. These companies are actively investing in research and development, forming strategic partnerships, and engaging in collaborative initiatives to drive innovation, expand their global footprint, and maintain a competitive edge in this rapidly evolving market.
The global cloud OSS/BSS market is gaining momentum as it enables communication service providers (CSPs) to evolve into comprehensive digital service providers (DSPs) by delivering a superior omnichannel customer experience through cloud-enabled support systems. With the advent of new technologies, traditional OSS/BSS solutions are being replaced by modern digital cloud-based alternatives that offer seamless connectivity for telecom and mobile operators. These solutions support automated service fulfillment, enhance customer experience, accelerate service delivery, lower operational costs, and improve overall productivity and efficiency. The ongoing demand for evolving customer expectations has compelled CSPs to upgrade their infrastructure in order to manage networks and customer-focused services, leading to the adoption of modern OSS/BSS systems.
Cloud OSS/BSS is reshaping the service offerings of communication service providers (CSPs). By leveraging cloud platforms, the telecommunications sector can better address both business and technical challenges. This adoption enables CSPs to respond more rapidly, reduce operational expenses, scale their operations as needed, and improve resource sharing, automation, and system monitoring.
The 360 Quadrant maps the Cloud OSS BSS companies based on criteria such as revenue, geographic presence, growth strategies, investments, and sales strategies for the market presence of the Cloud OSS BSS quadrant. The top criteria for product footprint evaluation included By COMPONENT (Solutions, Services), By CLOUD TYPE (Public Cloud, Private Cloud, Hybrid Cloud), and By OPERATOR TYPE (Mobile Operator, Fixed Operator).
Key players in the Cloud OSS BSS market include major global corporations and specialized innovators such as Amdocs, Salesforce, NEC, Huawei, Ericsson, Oracle, CSG, HPE, Nokia, ZTE, Comarch, IBM, Optiva, Mavenir, STL, Hughes, Comviva, Whale Cloud, Tecnotree, Subex, Cerillion, Infovista, and TEOCO. These companies are actively investing in research and development, forming strategic partnerships, and engaging in collaborative initiatives to drive innovation, expand their global footprint, and maintain a competitive edge in this rapidly evolving market.
Top 3 Companies
Amdocs
Amdocs is a leader in the Cloud OSS BSS market, holding a significant market share. The company offers a comprehensive suite of digital BSS, service orchestration, and cloud-native monetization solutions, supporting telecom operators through multi-cloud environments. Amdocs emphasizes dynamic policy control, 5G monetization, and real-time customer experience, bolstered by its integration capabilities with Tier-1 telecom operators worldwide. Their strategic focus on AI operations, API frameworks, and DevOps methodologies enables them to reduce operational complexities and foster innovation, ensuring relevance in the evolving telecom ecosystem.Salesforce
Salesforce is another key player, leveraging its strengths in CRM, customer engagement, and AI-driven process automation. The company's Telecom Cloud platform offers CSPs tools for customer lifecycle management within a cloud-native environment. Salesforce has bolstered its offerings through strategic acquisitions, such as Vlocity, enhancing its ability to deliver customized BSS solutions. The company's rapid deployment models and process-centric designs help telecom providers improve agility and customer outcomes.NEC
NEC, through its Netcracker subsidiary, captures a considerable market share with its end-to-end orchestration capabilities. The company's cloud-native portfolio spans digital BSS and service assurance, supporting functionalities like network slicing and automated lifecycle management. NEC is recognized for executing complex transformation projects and investing in AI-led assurance, positioning them as a vital participant in the cloud OSS BSS landscape.Table of Contents
1 Introduction
3 Market Overview and Industry Trends
4 Competitive Landscape
5 Company Profiles
6 Appendix
List of Tables
List of Figures
Companies Mentioned
- Amdocs
- Salesforce
- Nec
- Ericsson
- Oracle
- Huawei
- Hpe
- Optiva
- Nokia
- Csg
- Zte
- Comarch
- Subex
- Teoco
- IBM
- Infovista
- Comviva
- Cerillion
- Whale Cloud
- Hughes
- Mavenir
- Stl
- Tecnotree
- Bill Perfect
- Telgoo5
- Nmsworks Software
- Wavelo
- Chikpea
- Bluecat
- Kentik
- Knot Solutions
