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U.S. Gen AI in Media & Entertainment Market 2025

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    Report

  • August 2025
  • Parks Associates
  • ID: 6169799

Generative AI has captured the imaginations of companies and investors worldwide - and the skepticism of consumers. This study tests consumer interest and willingness to engage with AI and generative AI entertainment use cases. It examines new use cases in markets applicable to connected TVs, smart speakers, video streaming, news and editorials, and social media, among others. It compares generative-AI-specific use cases such as automatic content captioning and translations and user-generated video clips to widely used AI technologies such as content recommendation engines, content upscaling, and real-time editing of live events such as sports coverage. It also trends data from previous survey findings on the topic.

Table of Contents


Survey Methodology and DefinitionsKey Terms and Definitions
Executive Summary
  • Generative AI Familiarity & Use
  • Customer Segments Leading in Generative AI Use
  • Consumer Perceptions of AI, 2024 vs 2025
  • Impact of AI-Creation on Likelihood to Watch Content
  • Likelihood of Watching AI-Generated Content, by Gen AI App Use
  • Appeal of AI Applications for Media & Entertainment
  • Top Tested AI-Powered Entertainment Use Cases
  • % Finding at Least One Creative AI Use Case Appealing
  • % Using Generative AI Tools
  • Appeal of AI Applications to Enhance the Viewing Experience by Primary CTV Platform
Generative AI: Familiarity and Use
  • Generative AI Familiarity & Use
  • Familiarity with Generative AI Applications
  • Familiarity with Conversational AI Tools by Technology Adoption Segment
  • Familiarity with Conversational AI Tools by Age
  • Familiarity with Conversational AI Tools by Gender
  • Familiarity with Conversational AI Tools among Remote Workers
  • Familiarity with Generative AI Applications by Primary Connected TV Platform
  • AI Technology Use Cases
  • AI Technology Use Cases by Primary Connected TV Platform
  • Gen AI Familiarity & Use by Social Video Platform Use
  • Gen AI Usage and Familiarity Segments by Demographic Factors
Gen AI App Leaders & User Experience
  • Type of AI Tools Used
  • Leading AI Applications Used, by Operating System and Device Users
  • Net Promoter Score: Gen AI Apps vs. Technology Devices and Services
  • Net Promoter Score: Leading Gen AI Applications
  • Use of Voice Assistants by Device Owners
  • Generative AI Tool Use by Smart Speaker or Display Ownership
  • Generative AI Tool Use among Smart Speaker/Display Owners Using Specified Assistant Most Often
Consumer Perceptions, Barriers, & Concerns
  • Perceptions of AI Technology: 2024 vs 2025
  • Perceptions of AI Technology: Users vs Non-Users
  • Concerns About AI Technology: 2024 vs 2025
  • Concerns About AI Technology: AI Users vs Non-Users
  • AI Attitude Segments by Primary Connected TV Platform
  • Inhibitors to Using Generative AI Tools
  • Impact of AI-Creation on Likelihood to Watch Content
  • Likelihood of Watching AI-Generated Content, by Gen AI App Use
  • Likelihood of Watching AI-Generated Content, by Social Video Platform Use
  • Likelihood of Watching AI-Generated Content, by Leading SVOD Service Use
  • Likely to Watch a Show with AI Technology by Demographic Factors
Concept Testing: AI Use Cases in Entertainment
  • Appeal of AI Applications for Media & Entertainment
  • Appeal of AI Applications, by AI Sentiment
  • Appeal of AI Applications for Authenticity, Control, and Support
  • Appealing AI Applications for Authenticity, Control & Support by Social Media Used to Watch Video
  • Appealing AI Applications for Authenticity, Control & Support by Primary Connected TV Platform
  • Appeal of AI Applications to Enhance the Viewing Experience
  • Appeal of AI Applications to Enhance the Viewing Experience Among Leading SVOD Subscriber Bases
  • Appeal of AI Applications to Enhance the Viewing Experience by Primary CTV Platform
  • Appeal of AI to Enhance Ad Relevance by Social Video Platform Use
  • Appeal of AI Applications for Content Creation
  • Appealing AI Applications for Content Creation by Social Media Used to Watch Video
  • Appeal of AI Applications for Live Sports
  • Appealing AI Applications for Live Sports by Age
Appendix