Customer Due Diligence (CDD) Services Market Report 2026

The customer due diligence (cdd) services market size has grown strongly in recent years. It will grow from $3.39 billion in 2025 to $3.72 billion in 2026 at a compound annual growth rate (CAGR) of 9.7%. The growth in the historic period can be attributed to increasing financial crime risks, expansion of global banking operations, rising regulatory enforcement actions, growing adoption of digital onboarding processes, increased reliance on third-party compliance providers.

The customer due diligence (cdd) services market size is expected to see strong growth in the next few years. It will grow to $5.35 billion in 2030 at a compound annual growth rate (CAGR) of 9.5%. The growth in the forecast period can be attributed to increasing demand for real-time compliance monitoring, rising adoption of regtech solutions, expansion of digital banking platforms, growing regulatory complexity across regions, increasing focus on operational efficiency in compliance. Major trends in the forecast period include adoption of ai-driven risk scoring systems, increasing automation of customer verification processes, growing use of continuous transaction monitoring, expansion of cross-border compliance frameworks, enhanced integration with regulatory reporting platforms.

The growing sophistication of fraud, driven by evolving tactics and increasing digital vulnerabilities, is expected to fuel the expansion of the customer due diligence (CDD) services market. The complexity of fraud activities refers to the increasingly advanced and diverse techniques used by fraudsters to manipulate systems and evade detection. This complexity arises from fraudsters continuously adapting their methods to bypass enhanced security measures and exploit new digital loopholes. CDD services help combat fraud by verifying identities, assessing risk levels, and monitoring transactions to detect and prevent suspicious or illegal activities. For example, in February 2024, the Federal Trade Commission, a U.S.-based government agency, reported that consumers lost over $10 billion to fraud in 2023 for the first time, marking a 14% increase from 2022. Losses from investment scams alone exceeded $4.6 billion, a 21% rise from the previous year and the highest among all fraud categories. These trends underscore how rising fraud complexity is driving demand for CDD services.

Leading companies in the customer due diligence (CDD) services market are increasingly developing innovative offerings, such as adverse media screening, to enhance risk detection and deliver more comprehensive client background checks. Adverse media screening involves tracking and analyzing publicly available negative information about individuals or organizations to uncover potential risks tied to financial crime, reputational harm, or regulatory breaches. For instance, in December 2024, Themis International Services Ltd., a UK-based provider of AI-driven financial crime risk management software, launched Tathabbat, Saudi Arabia’s first firm dedicated to anti-money laundering (AML) and know your finance (KYF)/know your customer (KYC) compliance. The initiative aims to strengthen the country’s financial crime defenses in line with Vision 2030 and in preparation for the 2026 FATF evaluation, offering advanced technology and expert services to help institutions maintain transparency, regulatory compliance, and economic stability.

In August 2024, Tuum, an Estonia-based next-generation core banking platform, partnered with ComplyAdvantage Ltd., a UK-based software company specializing in CDD services, to help financial institutions combat financial crime and meet regulatory requirements. The collaboration integrates advanced AI-powered risk detection and CDD solutions directly into banking operations, enhancing efficiency and compliance capabilities.

Major companies operating in the customer due diligence (cdd) services market are Accenture plc., Deloitte Touche Tohmatsu Limited, PricewaterhouseCoopers, Ernst & Young Global Limited, KPMG International Limited, S&P Global Market Intelligence Inc., LexisNexis Risk Solutions Group, Experian plc., Wolters Kluwer N.V., Equifax, Dun & Bradstreet Holdings Inc., ACI Worldwide, Entrust Corporation, GB Group plc., Jumio Corporation, Fenergo, IDnow GmbH, Feedzai, ComplyAdvantage Ltd., Trulioo Information Services, Shufti Pro Ltd.

North America was the largest region in the customer due diligence (CDD) services market in 2025. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the customer due diligence (cdd) services market report are Asia-Pacific, South East Asia, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. The countries covered in the customer due diligence (cdd) services market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Taiwan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The customer due diligence (CDD) services market includes revenues earned by entities by providing services such as customer identification and verification, risk assessment and profiling, and enhanced due diligence. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

This product will be delivered within 1-3 business days.