The global emotion analytics market size is projected to grow from USD 3.51 Billion in 2024 to USD 16.73 Billion by 2034, growing at a CAGR of 16.90% in the 2025-2034 forecast period.
The major driving factors of the market are the need for improved customer satisfaction, increased value for real-time emotional analytics, adherence to regulatory and enforcement requirements, and the increased demand for emotional analytics services to cater to the growing business process outsourcing industry.
The major driving factors of the market are the need for improved customer satisfaction, increased value for real-time emotional analytics, adherence to regulatory and enforcement requirements, and the increased demand for emotional analytics services to cater to the growing business process outsourcing industry.
Market Segmentation
The emotion analytics market can be segmented into type, technology, solutions, application, and end-use.Market Breakup by Type
- Text Analytics
- Facial Analytics
- Speech Analytics
- Video Analytics
Market Breakup by Technology
- Artificial Intelligence
- Biometrics and Neuroscience
- 3D Modelling
- Pattern Recognition
- Records Management
- Others
Market Breakup by Solutions
- Mobile and Web Application
- Cloud
- Others
Market Breakup by Application
- Sales and Marketing Management
- Customer Experience Management
- Competitive Intelligence
- Public Safety and Law Enforcement
- Workforce Management
Market Breakup by End Use
- Banking, Financial Services, and Insurance
- IT and Telecommunication
- Retail and Media
- Government
- Others
Market Breakup by Region
- North America
- Europe
- Asia-Pacific
- Latin America
- Middle East and Africa
Market Analysis
The major driver for the growth of the emotional analytics market is the growing need for critical decision making related to understanding human behaviour, which is an enterprise that allows many companies to incorporate emotional analytics technology in their process. The emotional analytics Internet of Things helps organisations understand human emotions better and will be a new marketing dimension in the forecast period. In many organisations, biometric innovations focused on smartphone and cloud are being significantly adopted. These factors will drive the growth of the emotion analytics market globally.Competitive Landscape
The report presents a detailed analysis of the following key players in the global emotion analytics market, looking into their capacity, competitive landscape, and latest developments like capacity expansions, plant turnarounds, and mergers and acquisitions:- Beyond Verbal Communication Ltd.
- iMotions
- Affectiva
- Microsoft Corporation
- International Business Machines Corporation
- NVISO SA
- Others
Table of Contents
1 Executive Summary
2 Market Overview and Stakeholder Insights
3 Economic Summary
4 Country Risk Profiles
5 Global Emotion Analytics Market Analysis
6 North America Emotion Analytics Market Analysis
7 Europe Emotion Analytics Market Analysis
8 Asia-Pacific Emotion Analytics Market Analysis
9 Latin America Emotion Analytics Market Analysis
10 Middle East and Africa Emotion Analytics Market Analysis
11 Market Dynamics
13 Competitive Landscape
Companies Mentioned
The key companies featured in this Emotion Analytics market report include:- Beyond Verbal Communication Ltd.
- iMotions
- Affectiva
- Microsoft Corporation
- International Business Machines Corporation
- NVISO SA
Table Information
| Report Attribute | Details |
|---|---|
| No. of Pages | 160 |
| Published | August 2025 |
| Forecast Period | 2025 - 2034 |
| Estimated Market Value ( USD | $ 3.51 Billion |
| Forecasted Market Value ( USD | $ 16.73 Billion |
| Compound Annual Growth Rate | 16.9% |
| Regions Covered | Global |
| No. of Companies Mentioned | 7 |
