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13th Annual Strategic Internal Communications - West: New Strategic Internal Communications Strategies To Boost Culture, Employee Engagement, And Collaboration In 2026 (San Francisco, United States - January 27-29, 2026)

  • Training

  • 3 Days
  • Location: San Francisco, United States
  • January 27-29, 2026
  • Advanced Learning Institute
  • ID: 6173312
UP TO OFF until Dec 19th 2025

In this 3-Day Conference, you will have the opportunity to catch up with your peers, learn about the challenges they’re facing - and the tactics they’re using to overcome them.

Internal Communication is at a turning point. How are you adapting to prepare for 2026? This conference will outline practical and tactical solutions to help you: 

  • Identify new communications channels and technologies to deliver a more personalized employee experience
  • Put strategies and resources in place to communicate with a divided, blended, and dispersed workforce
  • Integrate thinking models from change management, learning, and communications design
  • Draft a clear and informative internal communications strategy
  • Use the right communication tools and channels for your employees - keeping them simple and easy to adopt
  • How internal communications can champion diversity, equity,y and inclusion in your organization
  • Strategies to nurture culture & a sense of belonging
  • Personalize and prioritize messages to avoid communication overload
  • Make communications visual when possible - digital signage, videos, internal social networks, and more
  • Develop and provide consistent messaging across channels and departments to avoid any miscommunication
  • Keep communication open and transparent in order to build honest relationships

Benefits of the 3-Day Pass

Maximize your time by signing up for our Pre-Conference Workshops on Tuesday, January 27.

Interactive Pre-Conference Workshops are led by thought leaders and experts on strategic internal communications. Each small group session will prepare you for the conference the following day, provide you with practical answers to questions that keep you up at night, and inspire you to creatively tackle your most pressing internal communications challenges.

Benefits of Attending This Conference

  • Access to practical presentations with real examples and proven strategies in Internal Communications from your peers at a variety of leading organizations
  • Networking list for attendees to continue the conversation with internal communications professionals after the conference
  • Interactive, hands-on breakout sessions on topics like enhancing employee engagement, best practices for internal communications in a remote work environment, and building a strong internal communication strategy
  • Certificate of attendance for CEUs
  • Opportunity to meet with internal communications peers face-to-face
  • Guaranteed extensive, how-to instruction engagement & collaboration that you can use immediately
  • Opportunity to have your most pressing questions on internal communications answered in real-time

This isn’t a passive experience! You will be encouraged to engage throughout the entire event through small group breakouts, networking breaks & more!

Leave with a thorough understanding of the latest best practices in strategic internal communications - and how they apply or can be applied in your work context.

 

Course Content

Pre-Conference Workshops - 01/27/2026
  • 8:45 am - 9:15 am - Continental Breakfast, Coffee & Registration
  • 9:15 am - 9:30 am - Welcome & Speed Networking
  • 9:30 am - 10:45 am - Workshop A: Crafting a Human-Centric Internal Communications Strategy in the Age of AI
    • Preston Lewis, Senior Vice President, Communications & Consultant - Segal Benz
  • 10:45 am - 10:55 am - Morning Refreshments & Networking Break
  • 10:55 am - 12:20 pm - Workshop B: The Re-Education of DEI for Communicators
    • Kim Clark, Conscious Communications Consultant, Change, Speaker, Workshop Facilitator, Coach - Kim Clark Communications, Inc
  • 12:20 pm - 2:20 pm - Lunch On Your Own, But Not Alone - Reservations Are Booked!
  • 2:20 pm - 3:35 pm - Workshop C: From Chaos to Clarity: Leading Through Change
    • Amanda Atkins, Principal - Atkins HQ Leadership Advisory
  • 3:35 pm - 3:45 pm - Afternoon Refreshments & Stretch Break
  • 3:45 pm - 5:00 pm - Workshop D: Innovating Channels: Building a Multi-Channel Employee Communication Playbook
    • Lauren Stephens, Executive Director of Internal Strategic Communications - MGM Resorts International
    • Crystal McNeal, Executive Director of Social Impact & Sustainability Communications and Internal Brand - MGM Resorts International
  • 5:00 pm - 5:00 pm - Close Of Workshops
  • 5:05 pm - 6:00 pm - Networking Reception For Workshop Attendees, Speakers & Sponsors @ Venue Bar
  • 6:30 pm - 8:00 pm - Dinner With A Group - Reservations Have Been Made To Take In The Sights Of San Francisco
Day 1: General Sessions - 01/28/2026
  • 8:30 am - 9:00 am - Registration: Badges, Breakfast, & Beverages
  • 9:00 am - 9:30 am - Chairperson's Welcome & Speed Networking
    • Preston Lewis, Senior Vice President, Communications & Consultant - Segal Benz
  • 9:30 am - 10:05 am - Storytelling as Strategy: Lessons from One Good Thing
    • Kim Jarboe LaPean, Director of Communications & Engagement - University of California, San Francisco
  • 10:05 am - 10:40 am - Mastering Communication in Mergers & Acquisitions
    • Alice Ferreira, Corporate Communications - Webster Bank
  • 10:40 am - 11:10 am - Morning Refreshments, Networking Break + Visit Your Sponsors
  • 11:10 am - 11:45 am - Measuring What Matters: Proving the ROI of Internal Communications
  • 11:45 am - 12:20 pm - Scaling Mentorship and Learning in a Remote-First World
    • Darrel Ng, Vice President, Communications and Marketing - Health Net
  • 12:20 pm - 2:15 pm - Lunch On Your Own, But Not Alone - Reservations Are Booked!
  • 2:15 pm - 2:50 pm - Interactive Group Breakout: Share & Solve - IC Roundtable
    • Preston Lewis, Senior Vice President, Communications & Consultant - Segal Benz
  • 2:50 pm - 3:25 pm - Crisis Communication in Action: Lessons Learned from Real-Time Response
  • 3:25 pm - 4:05 pm - Sponsor Showcases: Tools You’ll Want in Your Toolkit
  • 4:05 pm - 4:45 pm - Panel: The Evolving Role of Internal Communications in Today’s Workplace
    • Ben Matthews, Senior Director of Employee Communications - NVIDIA
    • Kimberly Blackburn, Senior Director, Corporate Communications - Centene
    • Angela Tarricone, Communications Manager - Patelco Credit Union
    • Moderator: Preston Lewis, Senior Vice President, Communications & Consultant - Segal Benz
  • 4:45 pm - 5:00 pm - Chairperson’s Wrap Up & Key Takeaways
  • 5:00 pm - 6:00 pm - Close Of Day 1 - Join Us For A Networking Reception @ Venue Bar
  • 6:30 pm - 8:00 pm - Dinner With A Group - Reservations Have Been Made
Day 2: General Sessions - 01/29/2026
  • 8:30 am - 9:00 am - Breakfast & Visit Your Sponsors
  • 9:00 am - 9:30 am - Day 2 Kick Off & Chairperson Address
    • Preston Lewis, Senior Vice President, Communications & Consultant - Segal Benz
  • 9:30 am - 10:05 am - Leveraging Technology: How AI & Digital Tools Are Transforming Employee Communications
  • 10:05 am - 10:40 am - Trust in the Making: Raising Employee Confidence Through Listening & Communication
    • Gabriel Galdamez, Strategic Communications Consultant - Hola Gabriel
    • Lydia Ivy, Director, Internal Communications - College Track
  • 10:40 am - 11:10 am - Morning Refreshments, Networking Break + Visit Your Sponsors
  • 11:10 am - 11:45 am - Interactive Group Breakout: Real Talk - What’s Working, What’s Not
    • Preston Lewis, Senior Vice President, Communications & Consultant - Segal Benz
  • 11:45 am - 12:30 pm - Building Connection, Alignment, and Engagement Across the Organization
    • Dylan Johnson, Internal Communication Specialist II - Hyster-Yale Materials Handling, Inc.
    • Kanika Mohal Dramis, Communications Manager - Hovione
    • Moderator: Preston Lewis, Senior Vice President, Communications & Consultant - Segal Benz
    • Mary Reyes, Communications and Training Manager - Valley Strong Credit Union
  • 12:30 pm - 12:45 pm - Key Takeaways, Conference Wrap-Up

Speakers

Ben Matthews
Senior Director of Employee Communications - NVIDIA

Dylan Johnson
Internal Communication Specialist II - Hyster‑Yale Materials Handling, Inc.

Amanda Atkins
Principal - Atkins HQ Leadership Advisory

Kanika Mohal Dramis
Communications Manager - Hovione

Kim Jarboe LaPean
Director of Communications & Engagement - University of California, San Francisco

Kimberly Blackburn
Senior Director, Corporate Communications - Centene

Gabriel Galdamez
Strategic Communications Consultant - Hola Gabriel

Lydia Ivy
Director, Internal Communications - College Track

Alice Ferreira
Corporate Communications - Webster Bank

Kim Clark
Conscious Communications Consultant, Change, Speaker, Workshop Facilitator, Coach - Kim Clark Communications, Inc

Lauren Stephens
Executive Director of Internal Strategic Communications - MGM Resorts International

Mary Reyes
Communications and Training Manager - Valley Strong Credit Union

Darrel Ng
Vice President, Communications and Marketing - Health Net

Angela Tarricone
Communications Manager - Patelco Credit Union

Preston Lewis
Senior Vice President, Communications & Consultant - Segal Benz

Crystal McNeal
Executive Director of Social Impact & Sustainability Communications and Internal Brand - MGM Resorts International

Location

ADDRESS

Hyatt Regency San Francisco
5 Embarcadero Center
San Francisco
CA 94111
United States


DETAILS

Steps from the California Street cable car, this downtown hotel with a soaring 17-story atrium is a 4-minute walk from the Ferry Plaza Building and its famous farmers market.

Laid-back rooms with city or bay views have modern en suite bathrooms, 42-inch flat-screens, iPod docks and WiFi access, as well as tea and coffeemaking equipment. Upgraded club rooms add sitting areas and access to a rooftop club lounge with complimentary breakfast and snacks.

Amenities include a lounge bar and restaurant that serves Californian cuisine, plus a 24-hour exercise room, gift shop and a car rental desk. Extensive meeting and event space are available.