Forever 21’s inefficient store inventory, loss of reputation, and stiff competition resulted in its downfall in 2025
Lack of a sustainability framework and weak online presence hindered Forever 21’s recovery
Key Highlights
- Forever 21’s initial strategy involved providing on-trend fashion, beauty, and home goods while stocking a small but frequently updated selection of products.
- After a change in its ownership in 2020, the retailer widened its inventory which created needlessly large stores with weak footfall and sales.
- A strong online presence with convenient fulfilment options is essential for growth in retail.
Scope
- Failure Case Study: Forever 21 provides a deep dive analysis of the factors that caused the retailer's failure in the apparel sector
Reasons to Buy
- Gain deep insights on Forever 21's failure to identify opportunities and threats in the US and global apparel sector
Table of Contents
- Executive Summary
- What: How Forever 21 grew from a single store in LA to a multibillion-dollar enterprise
- Why: A change in ownership failed to revive Forever 21’s revenues back to peak levels
- Why: Excessive competition and reputation loss led to Forever 21’s downfall
- Take-outs: Retailers must maintain a robust inventory and store network to drive sales
- Take-outs: Building a competitive edge and sustainable operations are essential for growth
- Forever 21’s global value sales ($ billion), 2019 - 2024
- Forever 21’s global store count, 2019 - 2024
- Shein vs Forever 21, global value sales ($ billion), 2019 - 2024
- Q1 2025, Global consumers: Online shopping behavior for non-grocery products over next three months
- Q1 2025, Global consumers by age who intend to shop online more frequently over the next three months.
- Q1 2025, Global consumers: "How important is convenience associated with your retail purchases?"
Companies Mentioned (Partial List)
A selection of companies mentioned in this report includes, but is not limited to:
- Forever 21

