Automated Teller Machine (ATM) as a Service Market Report 2025

The automated teller machine (ATM) as a service market size has grown rapidly in recent years. It will grow from $4.08 billion in 2024 to $4.53 billion in 2025 at a compound annual growth rate (CAGR) of 11.1%. Growth during the historic period was driven by greater reliance on outsourced ATM services, expanding banking network penetration in rural areas, an increasing number of financial transactions, a focus on core banking efficiency, and a preference for operational expenditure (opex) models over capital expenditure (capex) models.

The automated teller machine (ATM) as a service market size is expected to see rapid growth in the next few years. It will grow to $6.81 billion in 2029 at a compound annual growth rate (CAGR) of 10.7%. Growth in the forecast period is expected to be supported by rising demand for cost-efficient ATM operations, increased emphasis on financial inclusion, broader adoption of managed services, growing need for real-time monitoring, and the expanding use of digital banking solutions. Key trends anticipated during this period include advancements in remote monitoring, development of cloud-based ATM platforms, innovations in biometric authentication, improvements in ATM analytics, and the emergence of multivendor software solutions.

The increasing adoption of mobile banking and digital wallets is expected to drive the growth of the automated teller machine as a service (ATMaaS) market in the coming years. Mobile banking and digital wallets enable users to conduct banking transactions or make payments via mobile devices, offering convenient access to financial services anytime and anywhere. Their rising popularity is fueled by growing smartphone penetration and the demand for seamless transactions. ATMaaS complements these digital solutions by supporting cardless transactions and providing a unified digital banking experience. It expands access to cash and other banking services while reducing dependence on physical branches, enhancing customer convenience and flexibility. For example, in April 2024, the Federal Reserve Financial Services reported that 62% of all businesses used digital wallets and mobile apps in 2023, up from 47% in 2022, highlighting the growing adoption of these services.

Companies in the ATMaaS market are increasingly focusing on advanced technologies, such as facial recognition-enabled cardless ATMs, to improve security and user experience. These ATMs authenticate users through facial biometrics instead of requiring a physical card or PIN, offering a more seamless and secure banking process. For instance, in October 2024, NCR Voyix Corporation, a US-based consulting and technology company, introduced ATMs with integrated facial recognition technology and a branch-in-a-box self-service solution. These innovations enable users to perform a variety of banking transactions independently, reduce reliance on branch staff, and streamline authentication. The launch demonstrates a strong focus on accelerating digital transformation in banking and meeting the rising demand for contactless, automated financial services.

In February 2022, Payment Alliance International Inc., a US-based financial software provider, acquired TouchPoint 21 LLC for an undisclosed amount. This acquisition allows Payment Alliance International to enhance its ATMaaS offerings by providing fully outsourced services and advanced technology to simplify and improve ATM operations for financial institutions. TouchPoint 21 LLC specializes in automated teller machine as a service solutions in the United States.

Major players in the automated teller machine (atm) as a service market are Fujitsu Limited, Fiserv Inc., Fidelity National Information Services Inc., NextBranch LLC, NCR Voyix Corporation, Worldline SA, Diebold Nixdorf Incorporated., Euronet Worldwide Inc., Vocalink Limited, CMS Info Systems Limited, Hyosung TNS Inc., Cashlink Global Systems Private Limited, Hightech Payment Systems S.A., KAL ATM Software GmbH, Electronic Payment and Services Private Limited, Vakrangee Limited, SIS Prosegur Cash Management India Private Limited, Cash Transaction Systems Inc., Hitachi-Omron Terminal Solutions Corp., Quality Data Systems Inc.

North America was the largest region in the automated teller machine (ATM) as a service market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in automated teller machine (ATM) as a service report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa. The countries covered in the automated teller machine (ATM) as a service market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

Note that the outlook for this market is being affected by rapid changes in trade relations and tariffs globally. The report will be updated prior to delivery to reflect the latest status, including revised forecasts and quantified impact analysis. The report’s Recommendations and Conclusions sections will be updated to give strategies for entities dealing with the fast-moving international environment.

The rapid escalation of U.S. tariffs and the resulting trade tensions in spring 2025 are significantly impacting the financial sector, particularly in investment strategies and risk management. Heightened tariffs have fueled market volatility, prompting cautious behavior among institutional investors and increasing demand for hedging instruments. Banks and asset managers are facing higher costs associated with cross-border transactions, as tariffs disrupt global supply chains and dampen corporate earnings, key drivers of equity market performance. Insurance companies, meanwhile, are grappling with increased claims risks tied to supply chain disruptions and trade-related business losses. Additionally, reduced consumer spending and weakened export demand are constraining credit growth and investment appetite. The sector must now prioritize diversification, digital transformation, and robust scenario planning to navigate the heightened economic uncertainty and protect profitability.

Automated teller machine (ATM) as a service is a model in which banks and financial institutions outsource the ownership, operation, and maintenance of ATMs to third-party providers. This approach reduces capital and operational expenses while ensuring access to the latest technology, regulatory compliance, and continuous service availability.

The primary components of ATM as a service include software, hardware, and services. The software component consists of cloud-based or remotely managed solutions that support the operation, monitoring, security, and management of ATMs. These solutions help financial institutions lower ownership costs, enhance scalability, and maintain high uptime and service quality. Types of software offerings include managed services, hosted services, and others, deployed via on-premises or cloud models. The service finds applications in bank ATMs and retail ATMs and caters to end-users across banking, financial services and insurance (BFSI), retail, government, and other sectors.

The automated teller machine as a service market research report is one of a series of new reports that provides automated teller machine as a service market statistics, including automated teller machine as a service industry global market size, regional shares, competitors with an automated teller machine as a service market share, detailed automated teller machine as a service market segments, market trends and opportunities, and any further data you may need to thrive in the automated teller machine as a service industry. This automated teller machine as a service market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The automated teller machine (ATM) as a service market includes revenues earned by entities through cash management, automated teller machine monitoring, software and hardware maintenance, transaction processing, and regulatory compliance support. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

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