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Strategic Intelligence: The Internet of Things in Banking and Payments

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    Report

  • 33 Pages
  • October 2025
  • Region: Global
  • GlobalData
  • ID: 6178662
This report provides an overview of the Internet of Things (IoT) theme and how it will impact the banking and payments industry. It predicts how IoT adoption will evolve, including the key challenges it will solve. It includes selected case studies, highlighting who is innovating in the banking and payments sector using IoT technologies. The report also includes a comprehensive data analysis, including market size and growth forecasts for IoT.

IoT as a theme has reached maturity. IoT-related merger and acquisition (M&A) and patent activity within the banking and payments sector continues to decline since peaking in 2021. Heightened scrutiny around data privacy remains a major obstacle to broader IoT adoption across the sector. IoT devices present new vulnerabilities. They frequently collect and transmit data without adequate security measures, creating a weak point for cybercriminals seeking access to the data reserves of banking companies. The fragmented security standards landscape and weak security of many IoT devices could hold back further IoT adoption.

Scope

  • Interactions between customers and connected devices yield two primary business avenues for banking and payments companies. The first is the ability to embed products and services into user interfaces and applications, ultimately boosting revenue. The second is the treasure trove of customer insights that can be extracted from user-generated data and the subsequent opportunities for more nuanced personalization.
  • The use cases of the IoT value chain solved the challenges that banking and payments companies faced and had an impact on some of their strategies, changing the way they make decisions and the way they engage with customers and employees.
  • As more banking and payments companies use IoT technologies, they will see the benefits of increased operational efficiency, ensuring compliance terms have been met and allowing more time to be focused on more strategic initiatives.

Reasons to Buy

  • Benchmark yourself against the rest of the market.
  • Unlock valuable insights into the IoT theme in the banking and payments industry.
  • Ensure you remain competitive as new innovations and developments in the theme transform the banking and payments sector.
  • Quickly identify attractive investment targets in the banking and payments industry by understanding which companies are most likely to be winners in the future based on our thematic scorecards.
  • Gain a competitive advantage in the banking and payments industry by understanding the potential of IoT.

Table of Contents

  • Executive Summary
  • Players
  • Value Chain
  • The Impact of IoT on Banking and Payments
  • Case Studies
  • The IoT Timeline
  • Companies
  • Leading IoT adopters in banking and payments
  • Specialist IoT vendors in banking and payments
  • Sector Scorecards
  • Retail banking sector scorecard
  • Payments sector scorecard
  • Glossary
  • Further Reading
  • Thematic Research Methodology
  • About the Analyst
  • Contact the Publisher

Companies Mentioned (Partial List)

A selection of companies mentioned in this report includes, but is not limited to:

  • ABN AMRO
  • Armis
  • Citigroup
  • Diebold Nixdorf
  • Fintilect
  • JPMorgan Chase
  • Mastercard
  • Standard Chartered
  • Visa
  • Wells Fargo