Infor Managed Service Market Report: Trends, Forecast and Competitive Analysis to 2031

The global infor managed service market is expected to grow with a CAGR of 7.8% from 2025 to 2031. The major drivers for this market are the increasing adoption of cloud computing, increasing complexity of it infrastructure, and rising demand for data backup and disaster recovery.

The future of the global infor managed service market looks promising with opportunities in the healthcare, retail, manufacture, and public sector markets.

Within the type category, long-term managed services is expected to witness higher growth over the forecast period due to sustained demand for ongoing it support, cost benefits and scalability.

Within the application category, healthcare is expected to witness the highest growth due to increasing demand for it solutions in healthcare, growing cybersecurity threats in healthcare.

In terms of region, North America is expected to witness the highest growth over the forecast period due to early adoption of managed services, presence of leading managed service providers.

Emerging Trends in the Infor Managed Service Market

The infor managed service market is evolving rapidly, with several emerging trends that are reshaping how organizations utilize cloud-based ERP systems and IT support. These trends are being driven by advancements in AI, automation, and the increasing need for scalable and flexible services to support business growth and transformation.

• Cloud Adoption and Hybrid Cloud Solutions: The shift to cloud-based ERP systems continues to accelerate, as businesses seek greater scalability, flexibility, and cost-efficiency. Hybrid cloud solutions, combining both on premise and cloud infrastructure, are becoming increasingly popular. Infor Managed Service enable businesses to deploy ERP systems that span multiple environments while ensuring data consistency and security. The cloud provides businesses with on-demand access to computing resources, enabling faster innovation and reduced capital expenditure.
• Artificial Intelligence and Machine Learning Integration: AI and machine learning are increasingly integrated into Infor’s managed service, enabling businesses to extract actionable insights from data in real-time. These technologies are helping automate processes, forecast trends, and optimize decision-making. For example, AI-powered supply chain management solutions can predict demand fluctuations, optimize inventories, and recommend the best suppliers. The integration of AI and machine learning is transforming traditional ERP systems into more intelligent and autonomous platforms that improve business agility.
• Increased Focus on Cybersecurity and Data Privacy: As more businesses migrate to cloud-based solutions, there is a growing need for robust cybersecurity measures and compliance with data privacy regulations. Infor Managed Service providers are enhancing security protocols, implementing advanced encryption, and offering real-time threat detection capabilities to safeguard critical business data. Additionally, regulatory requirements such as GDPR in Europe and data localization laws in China are influencing the design of these services. Companies are prioritizing managed service to ensure that their ERP systems comply with data privacy laws and remain secure from cyber threats.
• Automation and Process Optimization: Automation is a key trend in the Infor Managed Service market. Businesses are increasingly leveraging automation to streamline routine tasks, improve operational efficiency, and reduce human error. Infor’s managed service allow companies to integrate automation into their supply chain, finance, and HR functions, enabling faster decision-making and greater productivity. By automating key processes, organizations can improve overall performance while freeing up resources for strategic initiatives.
• Industry-Specific Solutions and Customization: Infor is increasingly focusing on offering industry-specific solutions that cater to the unique needs of different sectors, such as manufacturing, healthcare, retail, and logistics. These solutions are designed to be flexible and customizable, allowing businesses to tailor ERP systems to their specific operational requirements. Industry-specific managed service help companies leverage best practices and streamline complex workflows, resulting in enhanced productivity and customer satisfaction.

The emerging trends in AI integration, cloud adoption, cybersecurity, automation, and industry-specific solutions are transforming the infor managed service landscape. These trends are driving the demand for more intelligent, secure, and customized ERP solutions that can optimize business operations, improve decision-making, and enhance customer experiences. As businesses continue to embrace these technologies, Infor Managed Service will play a key role in helping organizations meet their digital transformation goals while ensuring efficiency, compliance, and scalability.

Recent Developments in the Infor Managed Service Market

The infor managed service market is witnessing rapid developments driven by technological innovation, customer demands for greater flexibility, and the growing adoption of cloud computing. These developments are reshaping how businesses utilize IT services and manage their enterprise resource planning (ERP) systems.

• Expansion of Cloud-based ERP Solutions: One of the major developments in the Infor Managed Service market is the continued expansion of cloud-based ERP solutions. Infor’s shift to cloud-first strategies is enabling organizations to access scalable, cost-effective ERP solutions without the need for on premise infrastructure. The adoption of Infor Cloud Suite has grown significantly, as businesses seek solutions that offer greater flexibility and agility. The expansion of these solutions is helping businesses optimize their operations and improve supply chain management.
• Strategic Partnerships with Tech Giants: Infor has formed key partnerships with leading technology companies such as Amazon Web Services (AWS) and Microsoft Azure to enhance the scalability and performance of its managed service. These partnerships allow Infor to leverage the cloud infrastructure and capabilities of these tech giants to offer businesses faster processing, enhanced security, and integrated cloud solutions. These collaborations are accelerating the adoption of Infor’s managed service across various industries.
• Adoption of Industry-Specific Managed Service: Infor is increasingly focusing on providing tailored solutions for specific industries, such as healthcare, manufacturing, retail, and logistics. These industry-specific services offer customized ERP solutions that address the unique challenges faced by businesses in these sectors. The focus on vertical integration allows Infor to meet the specific needs of its clients, improving customer satisfaction and operational efficiency.
• Integration of Artificial Intelligence and IoT Technologies: Infor is enhancing its managed service by integrating artificial intelligence (AI) and the Internet of Things (IoT) into its ERP systems. This integration allows businesses to leverage real-time data from connected devices, improving decision-making and operational efficiency. In industries like manufacturing, AI-driven insights can optimize production schedules, while IoT devices can provide real-time monitoring of assets and supply chain activities.
• Focus on Automation and Efficiency Gains: The growing demand for process automation is prompting Infor to enhance its managed service with tools that automate key business processes. Automation of tasks like inventory management, order fulfillment, and financial reporting helps organizations reduce costs, improve accuracy, and increase speed. Infor’s managed service help businesses streamline their operations by integrating these automation features into their ERP systems, enabling them to operate more efficiently.

The recent developments in cloud adoption, AI integration, strategic partnerships, and industry-specific solutions are strengthening infor’s position in the managed service market. These developments are enabling businesses to adopt more scalable, flexible and intelligent ERP solutions that drive operational efficiencies, reduce costs, and enhance decision-making. As businesses continue to digitalize and automate their processes, these innovations are positioning Infor Managed Service as a key enabler of digital transformation.

Strategic Growth Opportunities in the Infor Managed Service Market

The market for infor managed service offers several strategic growth opportunities, particularly as businesses seek greater efficiency, scalability, and customization in their IT and ERP systems. By identifying key growth areas, organizations can tailor their managed service offerings to meet the specific needs of different industries.

• Cloud Migration and Hybrid Cloud Solutions: As businesses increasingly migrate their operations to the cloud, there is a significant opportunity for Infor to expand its managed service portfolio to include hybrid cloud solutions. These solutions combine the benefits of on premise systems with the flexibility and scalability of the cloud, providing businesses with a cost-effective and agile infrastructure. By offering hybrid cloud managed service, Infor can support organizations at every stage of their cloud transformation journey.
• AI-Powered Analytics and Insights: Infor has an opportunity to further integrate AI and machine learning capabilities into its managed service offerings. AI-powered analytics can provide businesses with real-time insights into their operations, helping them make data-driven decisions and optimize workflows. By expanding its AI capabilities, Infor can differentiate its managed service and offer businesses a competitive edge through enhanced decision-making.
• Industry-Specific ERP Solutions: Infor’s focus on industry-specific ERP solutions presents a growth opportunity by enabling businesses to access tailored systems that meet the unique needs of their sector. Industries such as healthcare, manufacturing, and retail have specific operational challenges that can be addressed through customized managed service. By offering more specialized ERP solutions, Infor can deepen its market penetration and cater to the growing demand for vertical integration.
• Automation and Digital Transformation Services: As automation and digital transformation become essential for businesses, Infor can expand its managed service offerings to include comprehensive automation tools and solutions. By integrating automation into ERP systems, businesses can streamline their operations, reduce human error, and achieve greater efficiency. This growth opportunity aligns with the global trend toward process automation and operational efficiency.
• Global Expansion into Emerging Markets: There is significant potential for Infor to expand its managed service into emerging markets such as India, Brazil, and Southeast Asia. These regions are undergoing rapid digital transformation, and businesses in these markets are increasingly adopting cloud-based ERP systems and managed service to support their growth. By targeting these high-growth regions, Infor can tap into new revenue streams and expand its global footprint.

The strategic growth opportunities identified cloud migration, AI-powered analytics, industry-specific solutions, automation, and expansion into emerging markets are key to driving the future success of infor’s managed service. By capitalizing on these opportunities, Infor can strengthen its market position, cater to diverse customer needs, and remain a leader in the ERP and managed service market. These opportunities are paving the way for businesses to enhance their digital transformation efforts and achieve greater operational efficiencies across industries.

Infor Managed Service Market Drivers and Challenges

The infor managed service market is influenced by various technological, economic, and regulatory factors that both drive its growth and present challenges. Technologically, the rise of cloud computing, AI, and automation is enhancing the capabilities of managed service. Economically, businesses are seeking cost-effective solutions to optimize operations. However, regulatory constraints, such as data privacy laws, cybersecurity risks, and economic uncertainties, present hurdles. Understanding these drivers and challenges is essential to navigating the market's evolving landscape and developing strategies for growth and adaptation.

The factors responsible for driving the Infor Managed Service market include:

• Cloud Computing and Digital Transformation: Cloud computing is a major driver of the Infor Managed Service market. As businesses continue to migrate to cloud-based systems, the demand for managed service has surged. Cloud solutions offer businesses greater flexibility, scalability, and cost efficiency compared to traditional on premise solutions. For Infor, expanding its cloud offerings has been pivotal in attracting new customers seeking agile IT solutions. The integration of cloud technologies with ERP systems allows businesses to enhance operational efficiency and improve data accessibility. This shift is driving widespread adoption of Infor's managed service.
• Cost Efficiency and Resource Optimization: Businesses are increasingly seeking cost-effective solutions to optimize their IT infrastructure and operations. Infor Managed Service offer a more affordable alternative to maintaining in-house IT departments or on premise systems. By outsourcing IT management, companies can reduce operational costs, minimize downtime, and focus on core business activities. This driver is particularly significant in SMEs and developing markets where resource constraints make cloud-based ERP and managed service highly attractive. The cost savings realized through outsourcing is one of the key factors boosting the market’s growth.
• Integration of Artificial Intelligence (AI) and Machine Learning (ML): AI and ML are playing an increasingly important role in managed service, especially in enhancing ERP systems. The integration of AI and ML into Infor’s managed service enables businesses to extract real-time insights from data, automate processes, and predict trends. This integration not only improves operational efficiency but also supports businesses in making data-driven decisions. AI-enhanced capabilities in managed service are helping organizations reduce manual workloads, increase automation, and gain a competitive advantage by leveraging advanced data analytics.
• Industry-Specific Solutions and Customization: As industries evolve, businesses require solutions tailored to their unique needs. Infor has capitalized on this trend by offering industry-specific managed service that cater to the distinct requirements of sectors such as manufacturing, healthcare, and retail. Customization allows organizations to streamline processes and align technology with business operations, which enhances productivity. This driver is pushing the demand for Infor’s managed service, as businesses prefer specialized solutions that offer deeper integration and more effective results compared to generic offerings.
• Data Security and Compliance Requirements: The growing importance of data security and compliance with regulations, such as GDPR in Europe and data localization laws in various countries, is driving demand for managed service that can ensure safe and compliant operations. Infor’s managed service are designed with built-in security features to help businesses safeguard sensitive data and meet regulatory requirements. With the increasing risk of cyberattacks and the need to protect customer information, companies are turning to managed service that provide robust data protection capabilities, making it a critical driver in the market.

Challenges in the Infor Managed Service market are:

• Data Privacy and Security Concerns: Despite advancements in security, data privacy remains a significant challenge in the Infor Managed Service market. As businesses move more of their operations to the cloud, the risks associated with data breaches and cyberattacks increase. Stricter regulations around data storage and handling, especially in regions like Europe and Asia, complicate compliance. Infor must continuously invest in robust cybersecurity protocols to protect client data and ensure adherence to data protection laws. The risk of data breaches poses a challenge to both service providers and customers in the managed service space.
• Regulatory Compliance and Complexity: Regulatory compliance is a complex and ever-evolving challenge for managed service providers. As governments around the world impose stricter laws concerning data privacy, cybersecurity, and taxation, businesses must ensure that their systems and processes comply. Infor Managed Service must address these compliance issues across multiple jurisdictions, which may differ greatly in terms of data privacy and security laws. Failure to comply can lead to heavy fines and reputational damage. Navigating this regulatory landscape is challenging for businesses, and Infor must continuously adapt its services to meet these requirements.
• Economic Uncertainty and Budget Constraints: Economic uncertainties, such as recessions, inflation, and global trade disruptions, pose challenges to businesses’ investment decisions. In times of economic instability, companies may delay or scale back on IT investments, including the adoption of managed service. This could limit market growth and slow the uptake of Infor’s managed service, particularly in industries or regions more affected by economic volatility. Additionally, small and medium-sized businesses may face budget constraints, making it difficult to justify the cost of managed service even though they offer long-term savings.

The infor managed service market is influenced by several key drivers, including cloud adoption, AI integration, cost optimization, industry-specific solutions, and data security needs. These factors are accelerating growth and transforming the IT landscape for businesses. However, challenges related to data privacy, regulatory compliance, and economic uncertainty continues to affect the market. As Infor and other service providers address these challenges through innovation and adaptability, the managed service market is poised to expand further, offering businesses valuable tools to enhance operational efficiency and stay competitive in an increasingly digital world.

List of Infor Managed Service Companies

Companies in the market compete on the basis of product quality offered. Major players in this market focus on expanding their manufacturing facilities, R&D investments, infrastructural development, and leverage integration opportunities across the value chain. With these strategies infor managed service companies cater increasing demand, ensure competitive effectiveness, develop innovative products & technologies, reduce production costs, and expand their customer base.

Some of the infor managed service companies profiled in this report include:

• RPI Consultants
• Fortude
• Neustro
• Navisite
• Leanswift
• Nogalis
• Doppio Group
• Service Express
• Clearsky
• Surety Systems

Infor Managed Service Market by Segment

The study includes a forecast for the global infor managed service market by type, application, and region.

Type [Value from 2019 to 2031]:

• Short-Term Managed Services
• Long-Term Managed Services

Application [Value from 2019 to 2031]:

• Healthcare
• Retail
• Manufacture
• Public Sector
• Others

Region [Value from 2019 to 2031]:

• North America
• Europe
• Asia Pacific
• The Rest of the World

Country-Wise Outlook for the Infor Managed Service Market

The infor managed service market is rapidly expanding as organizations worldwide turn to third-party providers for optimized enterprise resource planning (ERP) solutions, cloud services, and IT support. The demand for managed service is being fueled by businesses' need for cost-effective, scalable, and reliable IT infrastructures. Companies are focusing on leveraging these services to enhance operational efficiency, streamline workflows, and stay competitive in the global market. The recent developments in the United States, China, Germany, India, and Japan highlight how different regions are evolving in their adoption and integration of Infor Managed Service, which are key to improving business outcomes.

• United States: The U.S. market for Infor Managed Service continues to grow, driven by the need for cloud-based solutions and ERP optimization. Many large enterprises and mid-sized businesses are embracing these services to streamline operations, enhance supply chain management, and manage financials more effectively. Infor's partnerships with major cloud providers, like Amazon Web Services (AWS), have further accelerated adoption. Additionally, the rising demand for AI and machine learning-based insights integrated into ERP systems has pushed businesses to adopt managed service to stay ahead of competitors. In the U.S., companies are increasingly relying on managed service to reduce the complexity of their IT infrastructures.
• China: China is embracing Infor Managed Service as part of its digital transformation initiatives. Local enterprises, especially in the manufacturing and logistics sectors, are adopting cloud-based ERP solutions to enhance operational efficiency and comply with evolving regulatory standards. Infor’s partnerships with Chinese tech giants such as Huawei are helping facilitate the adoption of cloud technologies. The Chinese government’s push for smart manufacturing and industrial automation is further promoting the need for managed service to streamline data management, production processes, and supply chains. Cloud adoption in China is expected to accelerate with an increased focus on real-time data insights and business intelligence.
• Germany: Germany, known for its strong industrial base, is seeing increasing adoption of Infor Managed Service in sectors such as manufacturing, logistics, and automotive. As businesses embrace Industry 4.0 and smart factory technologies, the demand for cloud-based ERP and managed service has surged. Infor's solutions are being used to optimize resource planning and improve real-time decision-making. Germany’s well-established manufacturing sector has found managed service particularly beneficial in automating production and achieving operational efficiencies. Additionally, data privacy and cybersecurity regulations are prompting businesses to adopt Infor-managed service to ensure compliance and protect sensitive data within their ERP systems.
• India: In India, Infor Managed Service are gaining traction as small and medium-sized enterprises (SMEs) seek affordable and scalable IT solutions. As digital transformation accelerates, companies are increasingly adopting cloud-based ERP solutions and managed service to enhance their competitive edge. The government’s initiatives, such as “Digital India,” have fostered an environment conducive to technology adoption, further fueling the growth of managed service in sectors like retail, manufacturing, and logistics. The rising demand for data-driven insights and automation is propelling the adoption of Infor Managed Service, which help businesses streamline processes and improve operational efficiency.
• Japan: Japan’s market for Infor Managed Service is driven by a strong emphasis on technological advancement, particularly in manufacturing, automotive, and retail sectors. Infor’s managed service are helping Japanese businesses achieve greater efficiency and productivity by integrating ERP solutions with cloud technologies. With Japan’s aging workforce, there is increasing pressure on businesses to automate and optimize processes. Managed services are seen as a key solution to address workforce shortages while improving operational performance. Japan’s focus on innovation in robotics and AI is leading to increased adoption of advanced technologies, and Infor Managed Service are playing a crucial role in supporting this digital shift.

Features of this Global Infor Managed Service Market Report

• Market Size Estimates: Infor managed service market size estimation in terms of value ($M).
• Trend and Forecast Analysis: Market trends (2019 to 2024) and forecast (2025 to 2031) by various segments and regions.
• Segmentation Analysis: Infor managed service market size by type, application, and region in terms of value ($M).
• Regional Analysis: Infor managed service market breakdown by North America, Europe, Asia Pacific, and Rest of the World.
• Growth Opportunities: Analysis of growth opportunities in different type, application, and regions for the infor managed service market.
• Strategic Analysis: This includes M&A, new product development, and competitive landscape of the infor managed service market.
• Analysis of competitive intensity of the industry based on Porter’s Five Forces model.

This report answers the following 11 key questions:

Q.1. What are some of the most promising, high-growth opportunities for the infor managed service market by type (short-term managed services and long-term managed services), application (healthcare, retail, manufacture, public sector, and others), and region (North America, Europe, Asia Pacific, and the Rest of the World)?
Q.2. Which segments will grow at a faster pace and why?
Q.3. Which region will grow at a faster pace and why?
Q.4. What are the key factors affecting market dynamics? What are the key challenges and business risks in this market?
Q.5. What are the business risks and competitive threats in this market?
Q.6. What are the emerging trends in this market and the reasons behind them?
Q.7. What are some of the changing demands of customers in the market?
Q.8. What are the new developments in the market? Which companies are leading these developments?
Q.9. Who are the major players in this market? What strategic initiatives are key players pursuing for business growth?
Q.10. What are some of the competing products in this market and how big of a threat do they pose for loss of market share by material or product substitution?
Q.11. What M&A activity has occurred in the last 5 years and what has its impact been on the industry?

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