Port Digital Queuing Platform Market Report 2026

The port digital queuing platform market size has grown rapidly in recent years. It will grow from $0.87 billion in 2025 to $1.01 billion in 2026 at a compound annual growth rate (CAGR) of 16.1%. The growth in the historic period can be attributed to increasing port congestion challenges, early digitization of gate operations, growth in containerized trade volumes, rising demand for faster truck turnaround, adoption of basic port scheduling tools.

The port digital queuing platform market size is expected to see rapid growth in the next few years. It will grow to $1.83 billion in 2030 at a compound annual growth rate (CAGR) of 15.8%. The growth in the forecast period can be attributed to increasing investments in smart port initiatives, rising adoption of ai-driven traffic optimization, expansion of integrated port logistics platforms, growing focus on emission reduction through idle time minimization, increasing regulatory support for digital port operations. Major trends in the forecast period include increasing adoption of virtual queue management systems, rising use of real-time slot allocation, growing integration with port operating systems, expansion of mobile-based scheduling applications, enhanced focus on congestion reduction.

The rising cargo and passenger volumes are anticipated to drive the expansion of the port digital queuing platform market in the coming years. The growth in cargo and passenger volumes is fueled by increasing global trade and travel demand, as it boosts the movement of goods and people through ports to support economic and tourism activities. Port digital queuing platforms enhance the management of growing cargo and passenger volumes by streamlining the flow of goods and people, reducing wait times, and improving overall operational efficiency across terminals. For example, in November 2024, according to a report published by the Welsh Government (Llywodraeth Cymru), the UK-based devolved government of Wales, 455,000 lorries and unaccompanied trailers passed through Welsh ports to and from Ireland in 2023. This marked a 5.9% increase compared to 2022, while sea passenger traffic rose by 5.5% in 2023 compared to 2022. Consequently, the rising cargo and passenger volumes are driving the growth of the port digital queuing platform market.

Major companies operating in the Port Digital Queuing Platform market are emphasizing the adoption of cloud-native queue management solutions, including real-time scheduling and virtual queue orchestration, to strengthen their competitive position. This approach mirrors the wider industry movement toward scalable, accessible, and data-driven systems that streamline the flow of vehicles, cargo, and personnel at terminals through digital time slots and real-time communication. For example, in May 2025, the Hong Kong Transport and Logistics Bureau (Government of the Hong Kong SAR) initiated the Port Community System (PCS) project, a digital platform aimed at providing 24/7 real-time cargo tracking, integrating multimodal transport data, and delivering value-added electronic services such as pre-submission capabilities, showcasing enhanced operational coordination and digital queuing functionalities. This effort fosters better information connectivity and port competitiveness by implementing digital infrastructure across sea, land, and air transport networks.

In July 2025, Allegion plc, an Ireland-based provider of security products and solutions, acquired Waitwhile for an undisclosed sum. The acquisition is intended to enhance Allegion’s presence in the smart access and seamless entry solutions sector by incorporating Waitwhile’s cloud-based, AI-driven queuing and scheduling platform into its offerings, allowing for more personalized, efficient, and secure management of people flow in commercial and institutional environments. Waitwhile is a US-based technology firm specializing in AI-powered virtual waitlist and scheduling software designed to optimize customer flow and experience.

Major companies operating in the port digital queuing platform market are DP World Limited, Wipro Limited, PSA International Pte Ltd, Wärtsilä Corporation, APM Terminals B.V., Infor Inc., PortLink Global Inc., DAKOSY Datenkommunikationssysteme GmbH, CNS Ltd, Port of Antwerp-Bruges NV/SA, Truck Check-In BV, CyberLogitec Co. Ltd., Qmatic AB, Portbase B.V., SOGET S.A., Hamburg Port Consulting GmbH, Kale Logistics Solutions Pvt. Ltd., Innovez-One Pvt. Ltd., Systems Navigator Co. Ltd., Qminder Inc.

North America was the largest region in the port digital queuing platform market in 2025. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the port digital queuing platform market report are Asia-Pacific, South East Asia, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. The countries covered in the port digital queuing platform market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Taiwan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The port digital queuing platform market consists of revenues earned by entities by providing services such as customer flow management analytics, real-time dashboard monitoring, appointment scheduling modules, and hardware installation and maintenance services. The market value includes the value of related goods sold by the service provider or included within the service offering. The port digital queuing platform market also includes sales of ticketing kiosks, digital signage displays, self-service check-in terminals, queue status display screens, and barcode scanners. Values in this market are ‘factory gate’ values, that is, the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors, and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

This product will be delivered within 1-3 business days.