Managed Service Providers Global Market Report 2025

The managed service providers market size has grown exponentially in recent years. It will grow from $337.6 billion in 2024 to $406.74 billion in 2025 at a compound annual growth rate (CAGR) of 20.5%. The growth during the historic period can be attributed to the growing complexity of IT infrastructures, the increasing demand for cost effective IT management, the rapid adoption of cloud computing, the rising cybersecurity threats, the expansion of remote work environments, the need for continuous system monitoring and maintenance, and the proliferation of data driven business operations.

The managed service providers market size is expected to see exponential growth in the next few years. It will grow to $846.87 billion in 2029 at a compound annual growth rate (CAGR) of 20.1%. The growth during the forecast period can be attributed to the growing adoption of artificial intelligence and automation in IT operations, the increasing demand for cloud native and hybrid infrastructure management, the rising focus on cybersecurity and compliance services, the expansion of remote and distributed work models, the surge in data analytics and Internet of Things integration needs, the growing reliance on managed DevOps and application services, and the shift toward subscription based IT consumption models. Key trends in the forecast period include advancements in artificial intelligence driven service automation, the integration of predictive analytics for proactive issue resolution, the adoption of cloud native and edge computing technologies, enhanced remote monitoring and management capabilities, and the implementation of unified service management platforms.

The increasing cyber threats are fueling the growth of the market due to the rising need for continuous security monitoring and risk mitigation. The growing prevalence of cyber threats is expected to drive the expansion of the managed service providers market going forward. Cyber threats include malicious activities such as ransomware, phishing, and data breaches that target digital systems, networks, or devices, resulting in financial, operational, and reputational harm. The rise in cyber threats is linked to the increasing digitalization of businesses and the growing reliance on interconnected systems. Managed service providers help mitigate these risks by continuously monitoring, detecting, and responding to security threats in real time. For instance, in November 2024, according to the Australian Cyber Security Centre, an Australia based government agency, the Australian Cybersecurity Hotline operated by ASD received more than 36,700 calls in the financial year 2023-24, marking a 12 percent increase compared to the previous year, while ASD handled over 1,100 cybersecurity incidents during the same period. Therefore, the growing frequency of cyber threats is driving the growth of the managed service providers market.

The integration of artificial intelligence driven unified platforms is enhancing managed service efficiency. Key companies operating in the managed service providers market are focusing on developing unified, artificial intelligence driven, and cloud native platforms to improve service automation, cybersecurity, and operational efficiency across multi client environments. A unified artificial intelligence driven platform combines various IT operations into one system and uses artificial intelligence to automate workflows, increase efficiency, and enable smarter management. For instance, in June 2025, ManageEngine, a US based IT management software company, launched MSP Central, a unified platform designed to enhance the efficiency and scalability of managed service providers. The solution integrates service delivery, device management, threat protection, and infrastructure monitoring within a single artificial intelligence driven interface. Built with a modular, cloud native architecture, it supports multi tenancy, role based access, and integration with Zoho and third party tools. Key features include remote monitoring and management, professional services automation, advanced server monitoring, and endpoint security. MSP Central aims to reduce operational complexity, improve technician productivity, and help managed service providers deliver secure and streamlined IT services while minimizing tool fragmentation.

In August 2025, Kinly, a Netherlands based information technology services and consulting company, merged with Yorktel for an undisclosed amount. Through this merger, Kinly aims to expand its global presence, strengthen its managed services portfolio, and enhance its audio visual and workplace collaboration capabilities. Yorktel is a US based information technology service management company specializing in providing audio visual systems integration and managed services.

Major players in the managed service providers market are Accenture plc, International Business Machines Corporation (IBM), NTT DATA Corporation, Fujitsu Limited, Capgemini SE, CDW Corporation, Cognizant Technology Solutions Corporation, Infosys Limited, SHI International Corp., DXC Technology Company, HCL Technologies Limited, Wipro Limited, Insight Enterprises Inc., Tech Mahindra Limited, Presidio Inc., Logicalis Group Limited, Atos SE, Rackspace Technology Inc., CompuCom SystemsInc., Softchoice Corporation.

North America was the largest region in the managed service providers market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in managed service providers report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa. The countries covered in the managed service providers market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

Note that the outlook for this market is being affected by rapid changes in trade relations and tariffs globally. The report will be updated prior to delivery to reflect the latest status, including revised forecasts and quantified impact analysis. The report’s Recommendations and Conclusions sections will be updated to give strategies for entities dealing with the fast-moving international environment.

The rapid escalation of U.S. tariffs and the resulting trade tensions in spring 2025 are significantly impacting the information technology sector, particularly in hardware manufacturing, data infrastructure, and software deployment. Higher duties on imported semiconductors, circuit boards, and networking equipment have raised production and operational costs for tech firms, cloud service providers, and data centers. Companies relying on globally sourced components for laptops, servers, and consumer electronics are facing longer lead times and increased pricing pressures. In parallel, tariffs on specialized software tools and retaliatory measures from key international markets have disrupted global IT supply chains and reduced overseas demand for U.S.-developed technologies. To navigate these challenges, the sector is accelerating investments in domestic chip fabrication, diversifying supplier bases, and adopting AI-driven automation to enhance operational resilience and cost efficiency.

The managed service providers market research report is one of a series of new reports that provides managed service providers market statistics, including the managed service providers industry global market size, regional shares, competitors with the managed service providers market share, detailed managed service providers market segments, market trends, and opportunities, and any further data you may need to thrive in the managed service providers industry. This managed service providers market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.

Managed service providers are companies that deliver continuous IT management and support services for businesses. They remotely oversee and maintain systems, networks, and applications to ensure smooth operations, strengthen security, and reduce overall IT expenses through a subscription based model.

The primary types of service providers in managed service providers include managed network service providers, managed security service providers, managed cloud service providers, and managed IT service providers. Managed network service providers are firms that offer outsourced management of enterprise communication networks, including design, deployment, and ongoing monitoring. These services are deployed through on premises and cloud models. They cater to organizations of various sizes, including small and medium sized enterprises and large enterprises, and are widely adopted across sectors such as banking, financial services and insurance (BFSI), healthcare, information technology (IT) and telecommunications, retail, manufacturing, government, and others.

The managed service providers market includes revenues earned by entities by providing services such as IT infrastructure management, cloud operations, cybersecurity, monitoring, and data backup. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

This product will be delivered within 3-5 business days.