Agentic AI Insurance Market Report 2026

The agentic artificial intelligence insurance market size has grown exponentially in recent years. It will grow from $5.76 billion in 2025 to $7.26 billion in 2026 at a compound annual growth rate (CAGR) of 26%. The growth in the historic period can be attributed to increasing adoption of automation tools, increasing use of digital claims processing, increasing focus on customer personalization, increasing need for faster claims resolution, and increasing demand for fraud detection solutions.

The agentic artificial intelligence insurance market size is expected to see exponential growth in the next few years. It will grow to $18.16 billion in 2030 at a compound annual growth rate (CAGR) of 25.7%. The growth in the forecast period can be attributed to rising penetration of cloud-based platforms, rising availability of big data, rising consumer expectation for 24/7 support, rising digital transformation across insurers, and rising complexity of insurance products. Major trends in the forecast period include advancement in autonomous underwriting systems, advancement in real-time claims processing, advancement in fraud detection and prevention, advancement in decision accuracy and underwriting speed, and innovation in personalized insurance products.

The growing adoption of artificial intelligence (AI) is expected to drive the growth of the agentic artificial intelligence (AI) insurance market in the coming years. Artificial intelligence refers to advanced computational systems capable of learning, reasoning, predicting outcomes, and autonomously performing tasks that typically require human intelligence. The rise in AI adoption is driven by insurers’ need for faster claims processing and enhanced customer personalization through autonomous, self-directed AI agents. Agentic AI insurance supports AI by independently analyzing data, generating insights, and making real-time decisions, thereby improving operational efficiency and reducing administrative burdens. For example, in January 2025, according to Eurostat, the statistical office of the European Union, 13.5% of enterprises in the EU with 10 or more employees used AI technologies in 2024, up from 8% in 2023, representing a 5.5 percentage point increase. Consequently, the growing adoption of AI is fueling the growth of the agentic AI insurance market.

Major companies in the agentic artificial intelligence (AI) insurance market are emphasizing technological innovation, such as agentic AI, to perform autonomous, task-specific actions. Agentic AI refers to autonomous systems that can reason, plan, and execute actions independently to achieve defined goals with minimal human supervision. For example, in September 2025, Shift Technology SAS, a France-based provider of AI-driven insurance decisioning solutions, launched Shift Claims to transform claims operations using agentic AI. Shift Claims leverages agentic AI to manage claims by automatically analyzing all documents to assess complexity, coverage, liability, damages, subrogation, and litigation risk, then classifying and scoring each claim to set priority and route work efficiently. It identifies which claims or tasks can be fully automated versus those requiring human intervention, and for human-involved cases, it guides review, decisions, communications, and negotiations while continuously updating the claim file.

In July 2024, Applied Systems Inc., a US-based provider of cloud-based insurance software, acquired Planck Resolution Ltd. for an undisclosed amount. Through this acquisition, Applied Systems aimed to enhance its artificial intelligence (AI) capabilities and optimize underwriting and distribution processes by leveraging Planck’s real-time data insights. Planck Resolution Ltd. is an Israel-based company specializing in agentic AI solutions for the insurance industry.

Major companies operating in the agentic artificial intelligence (AI) insurance market are Salesforce Inc., Cognizant Technology Solutions Corporation, Genpact, LTIMindtree Limited, Hexaware Technologies Limited​, Hyland Software Inc., Newgen Software Technologies Limited, Duck Creek Technologies Inc., EIS Group, Kellton Tech Solutions Ltd., Foncière INEA, Earnix, Tractable Ltd., FRISS, Angular Minds, Gradient AI, Simplifai, ZestyAI, Intellivon, Roots, FurtherAI Inc.

North America was the largest region in the agentic artificial intelligence insurance market in 2025. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the agentic artificial intelligence (AI) insurance market report are Asia-Pacific, South East Asia, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. The countries covered in the agentic artificial intelligence (AI) insurance market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Taiwan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

Note that the outlook for this market is being affected by rapid changes in trade relations and tariffs globally. The report will be updated prior to delivery to reflect the latest status, including revised forecasts and quantified impact analysis. The report’s Recommendations and Conclusions sections will be updated to give strategies for entities dealing with the fast-moving international environment.

Tariffs have had a limited but indirect impact on the agentic artificial intelligence insurance market by increasing costs associated with imported computing hardware, data infrastructure components, and specialized AI accelerators. The impact is more pronounced for on premise deployments and in regions dependent on cross border technology supply chains, particularly North America and Asia Pacific. Cloud based and software centric insurance platforms face relatively lower exposure, accelerating migration toward SaaS models. In some cases, tariffs have encouraged localized data center investments and strengthened domestic AI ecosystem development.

Agentic artificial intelligence (AI) insurance refers to the application of autonomous, self-directed AI systems capable of analyzing data, making decisions, and executing insurance tasks with minimal human involvement. These AI agents can independently manage functions such as underwriting, claims assessment, fraud detection, and customer interactions by learning from data and adapting to new scenarios. This approach enhances speed, accuracy, and efficiency in insurance operations while facilitating more personalized and proactive services.

The primary insurance types for agentic artificial intelligence (AI) insurance include life insurance, health insurance, property and casualty insurance, commercial insurance, travel and microinsurance, and others. Life insurance provides a payout to beneficiaries upon the insured individual’s death, offering financial protection and security. Deployment modes include on-premise and cloud-based (SaaS) solutions. The technology stack comprises cognitive agents, autonomous decision engines, multi-agent systems, LLM integration with guardrails, explainable AI (XAI), and more. Key applications include underwriting automation, claims management, customer engagement, product personalization, compliance and governance, among others. The main end-users are insurance carriers, InsurTech companies, third-party administrators (TPAs), brokers and agencies, reinsurers, and others.

The agentic artificial intelligence (AI) insurance market consists of revenues earned by entities by providing services such as autonomous underwriting, real-time claims automation, AI-driven fraud detection, predictive risk analytics, virtual customer assistance, and workflow automation powered by intelligent AI agents. The market value includes the value of related goods sold by the service provider or included within the service offering. The agentic artificial intelligence (AI) insurance market includes sales of autonomous AI platforms, intelligent decision-making tools, predictive analytics systems, virtual agent solutions, and automated claims and underwriting technologies that enable self-directed insurance operations. Values in this market are ‘factory gate’ values, that is, the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors, and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

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