Course overview
Identifying and managing underperformance of employees in the workplace can be challenging.
An organisation is made up of a group of people, who are performing different tasks, but if those tasks are not completed effectively then the organisation is not going to be achieving what it sets out to achieve. However simple that might seem, many managers struggle with addressing underperformance. It is an unpleasant task to sit someone down and tell them that the work that they are doing is not of a sufficiently high standard. It is difficult to articulate what is not being done well, and difficult to address an employee who disputes their underperformance.
In this course we will explore all the difficulties of managing underperformance, equipping managers with the skills to address this effectively. We explore the reasons people might be underperforming, how to approach them and start that difficult conversation, and ways to manage underperformance for the best outcomes.
The author uses real-life examples and distils many years of experience throughout the 6 modules of this course.
How does this on-line programme work and what do you get?
- Course access from anywhere through your own personal login and administration suite
- Keep track of your progress as you go
- Easy to use note taking and bookmarking facility to return to areas of interest and re-study
- At your convenience: at your desk, from your tablet or from your home computer
- An optional on-line multiple choice assessment at the end of the course for you to ensure you are satisfied with the completion of your training
- Certificate of completion awarded for your training records
CPD Hours: 18
Speakers
Kathy Daniels
Professor Kathy Daniels retired from Aston University in the summer of 2024. Whilst at the University she held a number of managerial roles, latterly Associate Pro-Vice Chancellor (Engagement). Prior to joining Aston University Kathy held a number of senior roles in HR in the manufacturing sector. Kathy runs her own consultancy, writing, talking and advising - primarily in the area of employment law. She has written a number of books, including a textbook on employment law soon to be in its seventh edition. She is a member of the Employment Tribunal, sitting in Birmingham.
